Award

Service Partner

AMBULANCE RADIO PROGRAMME (ARP)

This public procurement record has 1 release in its history.

Award

07 Jul 2021 at 15:07

Summary of the contracting process

The Ambulance Radio Programme (ARP) has completed the procurement of a service partner focusing on IT services, specifically consulting, software development, and support. This contract, valued at approximately £18.7 million, was signed on 1st July 2021, with related activities aimed at improving communication systems for UK emergency services. The procurement method employed was selective, utilising a competitive procedure with negotiation, and the location of service delivery is within the UK. The programme encompasses key projects such as the replacement of the Airwave network and the new integrated communications and control system, with the overall status of the contract awarded to Exponential-E Limited.

This tender presents a valuable opportunity for businesses specialising in IT services, particularly those with expertise in emergency services communications and management systems. Firms capable of delivering high-quality service management, implementation, and operational support are well-suited to compete, especially with a focus on enhancing service desk functionality and transformative service improvements. Moreover, understanding the specific requirements of programmes like ESN and CRS will be beneficial for prospective bidders aiming to contribute to the UK's ambitious emergency service objectives.

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How relevant is this notice?

Notice Title

Service Partner

Notice Description

The Ambulance Radio Programme ('ARP') on behalf of the Secretary of State for Health and Social Care (the 'Authority') has procured a supplier to fulfil the role of a service partner to support the Authority projects delivering the constituent programmes including 'service desk' and 'Service Management' functions.

Lot Information

Lot 1

The constituent programmes being delivered by the Authority are: * ESN: the replacement of the Airwave network which is being delivered by the Home Office's ESMCP; * CRS: the delivery of the new integrated communications and control system to the English Ambulance Trusts, the Welsh Ambulance Service NHS Trust and the Scottish Ambulance Service. The contract for the delivery of CRS was awarded to Frequentis in May 2017. * MDVS: the delivering of the new NMA to the English Ambulance Trusts (and potentially the Welsh Ambulance Service NHS Trust and/or the Scottish Ambulance Service, if those bodies elect to participate in the MDVS programme). The scope of the MDVS programme also includes the delivery of Vehicle Hardware to run the NMA and the replacement of TETRA radio terminals with devices that can connect to the ESN. * HEMS: the core function of the Helicopter Emergency Medical Service (HEMS) Air Ambulance is to deliver front line medical care to patients in the pre-hospital environment. All HEMS Air Ambulances in England are operated by charities and receive their tasking via Service Recipient control rooms under terms of individual memorandums of understanding which are in place. The supplier shall provide the following services as detailed in the service requirements. (a) implementation services (i) mobilisation, (ii) implementation, (iii) transition; (b)operational services (i) service management services, (ii) service desk services, (iii) environment management services, (iv) transformative service improvement services; (c) ad-hoc services, (d) future services.

Options: 2 year extension period option

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-02c4ea
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/015736-2021
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive procedure with negotiation
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£18,685,753 £10M-£100M

Notice Dates

Publication Date
7 Jul 20214 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
30 Jun 20214 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
AMBULANCE RADIO PROGRAMME (ARP)
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
N/A
Post Town
Not specified
Country
Not specified

Major Region (ITL 1)
Not specified
Basic Region (ITL 2)
Not specified
Small Region (ITL 3)
Not specified
Delivery Location
Not specified

Local Authority
Not specified
Electoral Ward
Not specified
Westminster Constituency
Not specified

Supplier Information

Number of Suppliers
1
Supplier Name

EXPONENTIAL-E

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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