Planning

CP2080-21 - Online Mental Health and Wellbeing Service

DEVON COUNTY COUNCIL

This public procurement record has 1 release in its history.

Planning

14 Jul 2021 at 14:58

Summary of the contracting process

Devon County Council is planning a procurement process for the "CP2080-21 - Online Mental Health and Wellbeing Service" tender, aimed at improving mental health support for adults in Devon, Plymouth, and Torbay. This initiative falls under the social services category and has a total value of £1,080,000. The procurement is currently in the planning stage, with a future notice anticipated on 8 September 2021. The project seeks to create a digital platform that specifically addresses the needs of disadvantaged populations while promoting wider community mental health recovery efforts.

This tender presents significant opportunities for businesses specialising in mental health services, particularly those offering online counselling, guidance, and community health services. Companies that have experience with digital platforms capable of providing accessible mental health support, especially for underserved demographics, would be well-suited to compete. Furthermore, providers with a track record in delivering culturally competent and technologically robust solutions will be integral to fulfilling the objectives of this contract.

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Notice Title

CP2080-21 - Online Mental Health and Wellbeing Service

Notice Description

As part of the response to growing mental health need and as part of Recovery, the proposal is to commission and assess how an online Mental Health and Wellbeing platform for 18+ works alongside the wider Devon Community Mental Health Framework and wider recovery work, whether disadvantaged/ at risk populations use the service and whether it reduces demand on other commissioned services acting as a preventive tool and meets unmet mental health need. The online platform would be open to all adults but promoted directly to those in disadvantaged groups, meeting the council's priority on fairness and equity.

Lot Information

Lot 1

Background: As part of this response to growing mental health need and as part of Recovery, the proposal is to commission and assess how an online Mental Health and Wellbeing platform for 18+ works alongside the wider Devon Community Mental Health Framework and wider recovery work, whether disadvantaged/ at risk populations use the service and whether it reduces demand on other commissioned services acting as a preventive tool and meets unmet mental health need. The online platform would be open to all adults but promoted directly to those in disadvantaged groups, meeting the council's priority on fairness and equity. * Disclaimer: The exact scope of the support service is yet to be agreed but please see below a list of key outcomes: * 24/7 access to support that is responsive, and triages based on need * Anonymous user access (unless safeguarding is required) across Devon, Plymouth and Torbay * Accessibility through a range of online devices * Use a range of communication methods such as online forums, articles, text, online message and individual sessions which are outcome focuses and evidence based. * Provide a universal offer but target the following hard-to-reach groups using a partnership approach: people from deprived areas (including rural deprivation), survivors of domestic abuse, carers, key workers (including teachers), Black and Asian minority Ethnic groups, people seeking or in receipt of universal credit and those mental health issues that are unable to access face to face support. * The provider will need to conduct load and scale testing to ensure that their technology is robust enough to respond to spikes in demand * The Provider will need to work to policies and practices that are culturally competent to ensure that all service users have an optimal service user experience. * The provider will ensure that it is an ASD/Dementia friendly environment for those accessing and working in the organisation.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-02c7f8
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/016518-2021
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85312310 - Guidance services

85312320 - Counselling services

85320000 - Social services

85323000 - Community health services

Notice Value(s)

Tender Value
£1,080,000 £1M-£10M
Lots Value
£1,080,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
14 Jul 20214 years ago
Submission Deadline
Not specified
Future Notice Date
7 Sep 2021Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DEVON COUNTY COUNCIL
Additional Buyers

NHS DEVON CCG

PLYMOUTH CITY COUNCIL

TORBAY COUNCIL

Contact Name
Louise Arrow, Mr William Reed, Rachel Bell, Sarah Lees
Contact Email
l.arrow1@nhs.net, rachel.bell@torbay.gov.uk, sarah.lees@plymouth.gov.uk, william.reed@devon.gov.uk
Contact Phone
+44 1392383000

Buyer Location

Locality
EXETER
Postcode
EX2 4QD
Post Town
Exeter
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK41 Plymouth
Delivery Location
TLK4 Devon

Local Authority
Plymouth
Electoral Ward
St Peter and the Waterfront
Westminster Constituency
Plymouth Sutton and Devonport

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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