Award

LEEDS ADVICE SERVICE

LEEDS CITY COUNCIL - PACS

This public procurement record has 1 release in its history.

Award

15 Jul 2021 at 15:01

Summary of the contracting process

The procurement process involves Leeds City Council - PACS awarding a contract for the "Leeds Advice Service" to Citizens Advice Leeds, valued at £9 million. This contract, awarded on 15 July 2021, falls under the legal basis of a limited procurement method, specifically negotiated without prior publication, due to the unique abilities of the Leeds Advice Consortium to provide essential legal advisory services in areas including welfare benefits, debt, housing, and immigration. The service is to be delivered in Leeds, where it will offer independent, confidential advice to the local population. There is a provision for a potential contract extension annually for up to 12 months, depending on funding confirmation.

This tender represents a significant opportunity for businesses specialising in legal advisory services or social welfare to grow and expand their reach within the community of Leeds. Since the service has been uniquely tailored by the Leeds Advice Consortium, new entrants or existing providers capable of delivering comprehensive legal advice and who have the infrastructure to meet fluctuating demand will be well-suited to compete for future opportunities. The contract's scale and the ongoing need for services in welfare benefits and social issues present a promising environment for business development in this sector.

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Notice Title

LEEDS ADVICE SERVICE

Notice Description

Advice services to the citizens of Leeds including Welfare Benefits, Debt, Housing and Immigration.

Lot Information

Lot 1

The Advice Service provides an effective and efficient high quality service that is free, independent, impartial and confidential to the citizens of Leeds. The service includes telephone, email and face to face advice. Areas of advice covered includes Welfare Benefits, Debt, Housing and Immigration. The service responds to fluctuating levels of demand and changes in legislation. The service proactively seeks solutions to issues and works closely with other advice services in Leeds to signpost clients so they receive a comprehensive service to meet their needs.

Options: Yes, the authority may extend the original term of the contract by 12 months annually depending on confirmation of funding.

Procurement Information

Due to the unique way in which these services are delivered by the Leeds Advice Consortium the council intends to directly award a contract on the grounds set out at Regulation 32 (2) (b) (ii) - Negotiated Procedure without prior publication - of the Public Contracts Regulations 2015. The Leeds Advice Consortium are the only organisations that can deliver this service due to their capacity to offer the full range of services required. Market research conducted prior to the previous procurement exercise provided evidence to support this, and only one tender was submitted, from Leeds Advice Consortium. The Consortium was developed specifically for the purposes of the contract. Their model of service delivery handles a significant volume of enquiries ensuring an efficient, effective and economic advice service for the people of Leeds. It includes a choice of access routes and covers the full range of social welfare law subjects from assisted self-help to generalist level, with casework support in welfare benefits, debt, housing and immigration. They have offered face to face advice as well as integrated telephone, webchat and email services which have proved invaluable during the pandemic. The Consortium has staff resources in place to meet all requirements of the service and deliver the range of advice required. Their teams of advisers are suitably qualified and have extensive advice experience.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-02c87e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/016652-2021
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Negotiated without publication of a contract notice
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79140000 - Legal advisory and information services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£9,000,000 £1M-£10M

Notice Dates

Publication Date
15 Jul 20214 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
14 Jul 20214 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
LEEDS CITY COUNCIL - PACS
Contact Name
Philippa Elliott
Contact Email
philippa.elliott@leeds.gov.uk
Contact Phone
+44 1133785882

Buyer Location

Locality
LEEDS
Postcode
LS1 1UR
Post Town
Leeds
Country
England

Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE42 Leeds
Delivery Location
TLE42 Leeds

Local Authority
Leeds
Electoral Ward
Little London & Woodhouse
Westminster Constituency
Leeds Central and Headingley

Supplier Information

Number of Suppliers
1
Supplier Name

CITIZENS ADVICE LEEDS

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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