Tender

East Midlands Railway Shared Services - Delay Repay

ABELLIO TRANSPORT HOLDINGS LIMITED

This public procurement record has 1 release in its history.

Tender

16 Jul 2021 at 15:15

Summary of the contracting process

The procurement process is initiated by Abellio Transport Holdings Limited, aiming to tender the "East Midlands Railway Shared Services - Delay Repay" project, which falls under the customer services category in the services industry. The procurement is currently in the active tender stage, with a submission deadline set for 16th August 2021. The tendering will take place within the UK, and it will adhere to a selective procurement method through a negotiated procedure following a prior call for competition.

This tender presents significant opportunities for businesses specialising in customer service delivery, particularly those experienced in managing complex shared service operations. Companies that can demonstrate proven capability in similar service offerings, ideally with a strong track record in the rail industry, are well-positioned to compete effectively. Engaging in this tender could facilitate growth as successful bidders may extend their contracts for an additional two years, further enhancing their market presence and operational capacity.

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Notice Title

East Midlands Railway Shared Services - Delay Repay

Notice Description

Abellio Transport Holdings Limited will be tendering on behalf of the following Train Operating Company (TOC). East Midlands Railway (EMR) Delay Repay Services.

Lot Information

Lot 1

Abellio Transport Holdings Limited will be tendering on behalf of the following Train Operating Company (TOC). East Midlands Railway (EMR) Delay Repay Services. Additional information: All scoring information is contained within the tender documentation. Available on request by emailing selina.birdi@vendigital.com

Renewal: Option to extend for up to a further 2 years

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-02c92d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/016827-2021
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Negotiated procedure with prior call for competition
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79342300 - Customer services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
16 Jul 20214 years ago
Submission Deadline
16 Aug 2021Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
ABELLIO TRANSPORT HOLDINGS LIMITED
Contact Name
Selina Birdi
Contact Email
selina.birdi@vendigital.com
Contact Phone
+44 7919901856

Buyer Location

Locality
LONDON
Postcode
EC4A 3AG
Post Town
Central London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
City of London
Electoral Ward
Castle Baynard
Westminster Constituency
Cities of London and Westminster

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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