Notice Information
Notice Title
Out of Hours Customer Contact Service
Notice Description
Out of Hours Customer Contact Service
Lot Information
Lot 1
Out of Hours Customer Contact Service
Options: 60 month(s) from the commencement date, with 36 initial month(s) and option to extend 1x24 month(s)
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-02c951
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/028595-2021
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79512000 - Call centre
Notice Value(s)
- Tender Value
- £260,000 £100K-£500K
- Lots Value
- £260,000 £100K-£500K
- Awards Value
- Not specified
- Contracts Value
- £272,270 £100K-£500K
Notice Dates
- Publication Date
- 16 Nov 20214 years ago
- Submission Deadline
- 16 Aug 2021Expired
- Future Notice Date
- Not specified
- Award Date
- 16 Nov 20214 years ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Cancelled
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- KARBON HOMES
- Contact Name
- Not specified
- Contact Email
- procurement@karbonhomes.co.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- NEWCASTLE
- Postcode
- NE12 8EG
- Post Town
- Newcastle upon Tyne
- Country
- England
-
- Major Region (ITL 1)
- TLC North East (England)
- Basic Region (ITL 2)
- TLC4 Northumberland, Durham and Tyne & Wear
- Small Region (ITL 3)
- TLC43 Tyneside
- Delivery Location
- TLC22 Tyneside
-
- Local Authority
- North Tyneside
- Electoral Ward
- Longbenton & Benton
- Westminster Constituency
- Newcastle upon Tyne North
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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