Multi Provider Framework Agreement for the Provision of Interpreting, Translation and Related Services

Notice Title

Multi Provider Framework Agreement for the Provision of Interpreting, Translation and Related Services

Notice Description

Norfolk County Council on behalf of INTRAN has established a multi provider framework agreement for the provision of professional public interpreting, translation and related language services.INTRAN is a public and third sector multi-agency partnership that ensures people who are Deaf, and those with limited or no English proficiency, have equitable access to information and services through the provision of professional interpreting, translation, transcription and related language support services.

Lot Information

Lot 1

Intran is a multi agency partnership which provides and manages access to interpreting and translation services for people in the Eastern region and surrounding counties who are deaf, hard of hearing or whose first language is not English and cannot communicate effectively in English. The current framework agreement ends on 30.6.2022 and work has commenced on establishing the requirements for a replacement framework. It is intended that the proposed framework will, as a minimum, cover the following services:-- British Sign Language-- Face to face interpreting-- Telephone interpreting-- Translation and Braille-- Video InterpretingThe framework agreement will be split into lots for the above services. The exact make up of the lots will be included in the tender documents when they are published.It should be noted that the proposed framework is for providers of interpreting and translation and not for translators and interpreters themselves.

This Lot will enable people who have a hearing impairment to access the communication support they need on a face-to-face basis or by video link. The core service will include the provision of Face-to-Face and Video English/British Sign Language interpreting on appointment. Priority will always, unless specifically required otherwise by the INTRAN member, be given to accessing locally-based interpreters.

This Lot will enable people who have a hearing impairment to access the communication support they need on a face-to-face basis or by video link. The core service will include the provision of Face-to-Face and Video English/British Sign Language interpreting on appointment. Priority will always, unless specifically required otherwise by the INTRAN member, be given to accessing locally-based interpreters.

This Lot will enable people who have a hearing impairment to access the communication support they need on a face-to-face basis or by video link. The core service will include the provision of Face-to-Face and Video English/British Sign Language interpreting on appointment. Priority will always, unless specifically required otherwise by the INTRAN member, be given to accessing locally-based interpreters.

This Lot will enable people who have a hearing impairment to access the communication support they need on a face-to-face basis or by video link. The core service will include the provision of Face-to-Face and Video English/British Sign Language interpreting on appointment. Priority will always, unless specifically required otherwise by the INTRAN member, be given to accessing locally-based interpreters.

This Lot will enable people who have a hearing impairment to access the communication support they need on a face-to-face basis or by video link. The core service will include the provision of Face-to-Face and Video English/British Sign Language interpreting on appointment. Priority will always, unless specifically required otherwise by the INTRAN member, be given to accessing locally-based interpreters.

This Lot will enable people who have a hearing impairment to access the communication support they need on a face-to-face basis or by video link. The core service will include the provision of Face-to-Face and Video English/British Sign Language interpreting on appointment. Priority will always, unless specifically required otherwise by the INTRAN member, be given to accessing locally-based interpreters.

This Lot will enable people who have a hearing impairment to access the communication support they need on a face-to-face basis or by video link. The core service will include the provision of Face-to-Face and Video English/British Sign Language interpreting on appointment. Priority will always, unless specifically required otherwise by the INTRAN member, be given to accessing locally-based interpreters.

Counties in the South East

This Lot will enable people who have Limited or No English Proficiency to access a professional interpreter in a language/dialect they understand on a face to face basis or by video link arranged in advance. Priority will always, unless specifically required otherwise by the INTRAN member, be given to accessing locally-based interpreters.

This Lot will enable people who have Limited or No English Proficiency to access a professional interpreter in a language/dialect they understand on a face to face basis or by video link arranged in advance. Priority will always, unless specifically required otherwise by the INTRAN member, be given to accessing locally-based interpreters.

This Lot will enable people who have Limited or No English Proficiency to access a professional interpreter in a language/dialect they understand on a face to face basis or by video link arranged in advance. Priority will always, unless specifically required otherwise by the INTRAN member, be given to accessing locally-based interpreters.

This Lot will enable people who have limited or no English Proficiency to access a telephone interpreter in a language/dialect they understand. The access will be immediate, established within seconds of connecting, and will not be on appointment. The service will be on demand 24 hours a day 365 days a year.

This Lot will enable people who are users of British Sign Language to communicate with staff communicating in English, via a video interpreter.

This Lot will enable people who are speakers of a foreign language or dialect to communicate with staff communicating in English, via a video interpreter.

This Lot will enable INTRAN members to access translated versions of text documents within agreed timescales.

This Lot will enable INTRAN members to access translated versions of text documents within agreed timescales.

Publication & Lifecycle

Open Contracting ID

ocds-h6vhtk-02ce84

Publication Source

Find A Tender Service

Latest Notice

https://www.find-tender.service.gov.uk/Notice/016641-2022

Current Stage

Award

All Stages

Planning, Tender, Award

Procurement Classification

Notice Type

Planning Notice

Procurement Type

Framework

Procurement Category

Services

Procurement Method

Selective

Procurement Method Details

Restricted procedure

Tender Suitability

Not specified

Awardee Scale

Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

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CPV Codes

79530000 - Translation services

79540000 - Interpretation services

Notice Value(s)

Tender Value

£6,000,000 £1M-£10M

Lots Value

Not specified

Awards Value

Not specified

Contracts Value

£5,436,000 £1M-£10M

Notice Dates

Publication Date

17 Jun 20224 years ago

Submission Deadline

30 Sep 2021Expired

Future Notice Date

1 Sep 2021Expired

Award Date

27 Mar 20224 years ago

Contract Period

Not specified - Not specified

Recurrence

Not specified

Notice Status

Tender Status

Complete

Lots Status

Active, Cancelled, Planned

Awards Status

Active

Contracts Status

Active

Contracting Authority (Buyer)

Main Buyer

Norfolk County Council

Contact Name

Available with D3 Tenders Premium →

Contact Email

Available with D3 Tenders Premium →

Contact Phone

Available with D3 Tenders Premium →

Buyer Location

Locality

NORWICH

Postcode

Not specified

Postcode Area

Not specified

Country

Not specified

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Major Region (ITL 1)

Not specified

Basic Region (ITL 2)

Not specified

Small Region (ITL 3)

Not specified

Delivery Location

TLF East Midlands (England), TLH East (England), TLH1 East Anglia, TLH12 Cambridgeshire CC, TLH14 Suffolk CC, TLH15 Norwich and East Norfolk, TLH16 North and West Norfolk, TLH17 Breckland and South Norfolk, TLH2 Bedfordshire and Hertfordshire, TLH23 Hertfordshire CC, TLH3 Essex, TLJ South East (England)

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Local Authority

Not specified

Electoral Ward

Not specified

Westminster Constituency

Not specified

Supplier Information

Number of Suppliers

6

Supplier Names

AA Global Language Services Limited

Clarion Interpreting Limited

DCVS Trading Ltd

Language Line Limited

Royal Association of Deaf People

Translate Plus Limited

Notice URLs

• http://www.norfolk.gov.uk
• https://in-tendhost.co.uk/norfolkcc/aspx/Home