Notice Information
Notice Title
432,000
Notice Description
432,000 over a 5 year period. For disaster and recovery specialist cleaning services required within 2 hour call out to either home or commercial property after the flood from our clean main pipes.
Lot Information
Lot 1
Southern Water takes care of its customers In all situations relating to water. Occasionally our customers may experience burst pipes or flooding incidents in and or around their properties. In the case of a flood a SW representative will contact said service provider with location and contact details of the customer. It is then within our service deliverables that the service provider reaches the customer site within 2 hours of the call out period. Upon arrival on site there will either be a Southern Water representative on site or via call to assist with the instructions. An assessment of the site must be made by the service provider and then reported to the Southern Water representative. Photographic evidence will be required at all times. The service provider must include an assessment of contamination or pollution at the site and requiring advice on how to overcome such problems including designing and devising appropriate solutions and/or implementing such solutions Services that may be included but not limited to: Cleaning, restoration, sanitisation and drying of any damaged goods and areas within the property. It is crucial that a thorough assessment of the property is undertaken to ensure that we are only aiding the restoration required by our main pipe burst, thus no prior water damage can be included in billing. The standards that we require our service provider to meet are set out by Achilles, in order to ascertain a quality standard we require picture evidencing before and after each job. Access to the property will be provided by the property owner, in the event that the owner shall leave the house, the service provider is responsible for the property in their absence. Further to the cleaning and restoration of the property, if it is the case that parts of the property and unsalvageable, the service provider must arrange for disposal. A log and cost breakdown shall be required for each job undertaken and fed back through to the Southern Water representative in contact. A log shall also be taken to give a clear break down of each and every damaged item within each job. It must be understood that this service maybe required to extend to land, public properties/land and other facilities or land effected by the failure of the clean water network. Our service provider must be able to work across the whole of the Southern Water region including but not limited to Surrey, Hampshire, Kent and the Isle of Wight. As a data processor the service provider must not use customer information for anything other than for the use of contacting and locating customers in relation to the job.
Renewal: Option of a 3 year extension
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-02d3af
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/019520-2021
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Restricted procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
90 - Sewage, refuse, cleaning and environmental services
-
- CPV Codes
90000000 - Sewage, refuse, cleaning and environmental services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 11 Aug 20214 years ago
- Submission Deadline
- 10 Sep 2021Expired
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- 28 Oct 2021 - 29 Oct 2026 Over 5 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Active
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- SOUTHERN WATER SERVICES LTD.
- Contact Name
- Not specified
- Contact Email
- louis.lewis@southernwater.co.uk
- Contact Phone
- +44 1903264444
Buyer Location
- Locality
- WORTHING
- Postcode
- BN13 3NX
- Post Town
- Brighton
- Country
- England
-
- Major Region (ITL 1)
- TLJ South East (England)
- Basic Region (ITL 2)
- TLJ2 Surrey, East and West Sussex
- Small Region (ITL 3)
- TLJ27 West Sussex (South West)
- Delivery Location
- TLJ South East (England)
-
- Local Authority
- Worthing
- Electoral Ward
- Northbrook
- Westminster Constituency
- Worthing West
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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