Award

Court Appointed Intermediary Services

MINISTRY OF JUSTICE

This public procurement record has 2 releases in its history.

Award

21 Apr 2022 at 13:00

Tender

11 Aug 2021 at 21:45

Summary of the contracting process

The Ministry of Justice is undertaking a procurement process for the Court Appointed Intermediary Services under an open procedure, with a total budget of £20 million. This initiative is geared towards supporting vulnerable defendants and parties in various jurisdictions across England, Wales, and Scotland. The procurement stage is currently at the award phase, following the completion of the tender, which highlighted the establishment of dynamic framework agreements for such services. Interested suppliers may have opportunities to participate in these frameworks, with new service providers being added every six months.

This tender presents significant opportunities for small to medium-sized enterprises (SMEs) specialising in law-courts-related services, especially those skilled in communication support for vulnerable individuals. Companies that can recruit, train, and manage intermediaries, as well as those with experience in providing on-demand, qualified intermediary services, would be well-suited to engage in this procurement. The ability to operate nationally and support multiple bookings will be advantageous for potential bidders aiming to enhance their business footprint in the sector.

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Notice Title

Court Appointed Intermediary Services

Notice Description

This notice relates to a procurement exercise conducted under the light tough regime, following a process similar to the open procedure. The Ministry of Justice (MoJ) has established two dynamic framework agreements for the provision of Court Appointed Intermediary Services (CAIS), to support vulnerable defendants in the criminal jurisdiction and vulnerable parties and witnesses in the civil, family and tribunal jurisdictions. These services will be provided in courts and tribunals in England and Wales and tribunals in Scotland. Intermediaries facilitate impartial communication to enable complete, coherent and accurate communication between vulnerable people and the courts/tribunals. Intermediaries may be instructed to provide an assessment of a person's communication needs, and provide recommendations on measures that could be put in place by the court to support vulnerable people, young people, children and other individuals who may need assistance during court proceedings. The intermediary may also be required to attend hearings to provide such assistance and support. For the avoidance of doubt, these frameworks relate only to intermediary services that currently fall outside the remit of the MoJ Witness Intermediary Scheme (MoJ WIS). All requests for intermediary support for witnesses in criminal cases will continue to be managed via the MoJ WIS.

Lot Information

Lot 1

The Ministry of Justice (MoJ) has established two dynamic framework agreements for the provision of Court Appointed Intermediary Services (CAIS), to support vulnerable defendants in the criminal jurisdiction and vulnerable parties and witnesses in the civil, family and tribunal jurisdictions. These services will be provided in courts and tribunals in England and Wales and tribunals in Scotland. The two frameworks comprise: The Managed & Approved Service Provider Framework (MASP) - providers with the ability to manage multiple simultaneous bookings, and the capability to recruit, train and manage intermediaries to support a range of vulnerabilities, for deployment nationally. The Approved Service Provider Framework (ASP) - experienced and qualified intermediaries to support bookings on demand. Both MASP and ASP Frameworks will re-open at six month intervals for the admission of new service providers.

Renewal: Framework agreements may be extended for up to an additional 24 months.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-02d3b5
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/010377-2022
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services


CPV Codes

75231100 - Law-courts-related administrative services

Notice Value(s)

Tender Value
£20,000,000 £10M-£100M
Lots Value
£20,000,000 £10M-£100M
Awards Value
Not specified
Contracts Value
£20,000,000 £10M-£100M

Notice Dates

Publication Date
21 Apr 20223 years ago
Submission Deadline
8 Sep 2021Expired
Future Notice Date
Not specified
Award Date
21 Dec 20214 years ago
Contract Period
Not specified - Not specified
Recurrence
Every six months starting June 2022

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
MINISTRY OF JUSTICE
Additional Buyers

MINISTRY OF JUSTICE.

Contact Name
Not specified
Contact Email
ccmdintermediaries@justice.gov.uk
Contact Phone
+44 02033343555

Buyer Location

Locality
LONDON
Postcode
SW1H 9AJ
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
15
Supplier Names

ALISON COX

AMY HARRISON

CATHERINE O'NEILL

CHRIS BOJAS

COMMUNICOURT

DR BRENDAN O'MAHONY T/A CJS PSYCHOLOGY

JENNIFER BEAUMONT

KAREN REED

LOUISE HARTE

MARGARET FIRTH

ODINA NZEGWU

RACHEL SPOTSWOODE

ROBERT THOMAS

THE INTERMEDIARY GROUP

TRIANGLE SERVICES

Open Contracting Data Standard (OCDS)

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