Award

Red Box Voice Recording Premium Support

OFFICE OF THE SURREY POLICE AND CRIME COMMISSIONER FOR SURREY POLICE

This public procurement record has 1 release in its history.

Award

16 Sep 2021 at 15:53

Summary of the contracting process

The procurement process for the "Red Box Voice Recording Premium Support" contract is being conducted by the Office of the Surrey Police and Crime Commissioner, located in Guildford, UK. This procurement falls under the software support services industry category and is currently at the Award stage, having been completed on 10th September 2021. The contract was awarded through a limited procurement method, which is an award procedure that did not require prior publication of a call for competition. This process was necessitated due to the expiry of the current contract and the need for ongoing support for the Red Box Voice Recording Solution used within Surrey and Sussex.

This tender presents a significant opportunity for businesses specialising in software support services, particularly those equipped to deliver solutions in the public safety sector. Companies with experience in providing technical support, particularly for voice recording technologies, would be ideally suited to compete for similar future contracts. As public contracts like this often stem from specific regional needs, businesses that can demonstrate local expertise, proven quality in service delivery, and the ability to meet urgent timelines will stand out as strong contenders in future procurement opportunities.

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Notice Title

Red Box Voice Recording Premium Support

Notice Description

Red Box Voice Recording Premium Support

Procurement Information

Due to the impending expiry of the current SEPSNSA contract within Surrey & Sussex, there are a number of 3rd party solutions currently contracted through BTplc which will require on-going support post September 2021. Both Surrey and Sussex have Red Box Voice Recording Solution, which require continued support for a minimum 1-year period pending further decision around what on-going provisions can be made through Joint Unified Communications and Telephony Programme contract, currently being implemented through Vodafone. Red Box confirm they do not provide for reseller discounts, which has been borne out through experience within other Force, Norfolk who ran reseller mini-competition but proved no pricing advantage to going direct via Red Box.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-02e1ae
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/023099-2021
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72261000 - Software support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
16 Sep 20214 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
9 Sep 20214 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
OFFICE OF THE SURREY POLICE AND CRIME COMMISSIONER FOR SURREY POLICE
Contact Name
Gary Bailey
Contact Email
gary.bailey@sussex.pnn.police.uk
Contact Phone
+44 7810180469

Buyer Location

Locality
GUILDFORD
Postcode
GU3 1BR
Post Town
Not specified
Country
Not specified

Major Region (ITL 1)
Not specified
Basic Region (ITL 2)
Not specified
Small Region (ITL 3)
Not specified
Delivery Location
TLJ2 Surrey, East and West Sussex

Local Authority
Not specified
Electoral Ward
Not specified
Westminster Constituency
Not specified

Supplier Information

Number of Suppliers
1
Supplier Name

RED BOX RECORDERS

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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