Award

Red Box Voice Recording Premium Support

OFFICE OF THE SUSSEX POLICE & CRIME COMMISSIONER

This public procurement record has 1 release in its history.

Award

17 Sep 2021 at 11:08

Summary of the contracting process

The procurement process involves the Office of the Sussex Police & Crime Commissioner seeking software support services specifically for the Red Box voice recording platform. The title of the tender is "Red Box Voice Recording Premium Support", and it falls under the services industry category, particularly classified as 'Software support services' (CPV code 72261000). The contract, awarded on 10th September 2021, is valued at £43,666 and is currently active. Its delivery location is situated in Lewes, within the UKJ2 region. The procurement method used was a limited procedure, allowing for an award without prior publication of a call for competition, given the urgency related to the expiry of the existing contract.

This contract presents significant opportunities for businesses specialising in software support services as they could engage with a public sector client looking to maintain critical operational systems. Companies with expertise in voice recording solutions, particularly those familiar with Red Box products, would be well-positioned to compete for such tenders. Furthermore, firms that can demonstrate the capability to provide ongoing support and maintenance in a timely manner could greatly benefit from this contract, potentially securing further contracts through the broader Joint Unified Communications and Telephony Programme currently being implemented.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Red Box Voice Recording Premium Support

Notice Description

Provision of Software support services for Red Box voice recording platform

Lot Information

Lot 1

Provision of Software support services for Red Box voice recording platform

Procurement Information

Due to the impending expiry of the current SEPSNSA contract within Surrey & Sussex, there are a number of 3rd party solutions currently contracted through BTplc which will require on-going support post September 2021. Both Surrey and Sussex have Redbox Voice Recording Solution, which require continued support for a minimum 1-year period pending further decision around what on-going provisions can be made through Joint Unified Communications and Telephony Programme contract, currently being implemented through Vodafone. Redbox confirm they do not provide for reseller discounts, which has been borne out through experience within other Force, Norfolk who ran reseller mini-competition but proved no pricing advantage to going direct via Redbox.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-02e1f7
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/023172-2021
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72261000 - Software support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£43,666 Under £100K

Notice Dates

Publication Date
17 Sep 20214 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
9 Sep 20214 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
OFFICE OF THE SUSSEX POLICE & CRIME COMMISSIONER
Contact Name
Gary Bailey
Contact Email
gary.bailey@sussex.pnn.police.uk
Contact Phone
+44 7810180469

Buyer Location

Locality
LEWES
Postcode
BN7 2FZ
Post Town
Brighton
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ22 East Sussex CC
Delivery Location
TLJ2 Surrey, East and West Sussex

Local Authority
Lewes
Electoral Ward
Lewes Bridge
Westminster Constituency
Lewes

Supplier Information

Number of Suppliers
1
Supplier Name

RED BOX RECORDERS

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-02e1f7-2021-09-17T12:08:32+01:00",
    "date": "2021-09-17T12:08:32+01:00",
    "ocid": "ocds-h6vhtk-02e1f7",
    "initiationType": "tender",
    "tender": {
        "id": "JPS991",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Red Box Voice Recording Premium Support",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72261000",
            "description": "Software support services"
        },
        "mainProcurementCategory": "services",
        "description": "Provision of Software support services for Red Box voice recording platform",
        "lots": [
            {
                "id": "1",
                "description": "Provision of Software support services for Red Box voice recording platform",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Additional deliveries by existing supplier",
                            "type": "quality",
                            "description": "100"
                        },
                        {
                            "type": "price",
                            "description": "0"
                        }
                    ]
                },
                "hasOptions": false,
                "status": "cancelled"
            }
        ],
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "72261000",
                        "description": "Software support services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKJ2"
                    }
                ],
                "deliveryLocation": {
                    "description": "Lewes"
                },
                "relatedLot": "1"
            }
        ],
        "procurementMethod": "limited",
        "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
        "procurementMethodRationaleClassifications": [
            {
                "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
                "id": "D_OUTSIDE_SCOPE",
                "description": "The procurement falls outside the scope of application of the directive"
            }
        ],
        "procurementMethodRationale": "Due to the impending expiry of the current SEPSNSA contract within Surrey & Sussex, there are a number of 3rd party solutions currently contracted through BTplc which will require on-going support post September 2021. Both Surrey and Sussex have Redbox Voice Recording Solution, which require continued support for a minimum 1-year period pending further decision around what on-going provisions can be made through Joint Unified Communications and Telephony Programme contract, currently being implemented through Vodafone. Redbox confirm they do not provide for reseller discounts, which has been borne out through experience within other Force, Norfolk who ran reseller mini-competition but proved no pricing advantage to going direct via Redbox."
    },
    "awards": [
        {
            "id": "023172-2021-1-1",
            "relatedLots": [
                "1"
            ],
            "title": "Red Box Voice Recording Premium Support",
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-28548",
                    "name": "Red Box Recorders Ltd"
                }
            ]
        }
    ],
    "parties": [
        {
            "id": "GB-FTS-28612",
            "name": "Office of the Sussex Police & Crime Commissioner",
            "identifier": {
                "legalName": "Office of the Sussex Police & Crime Commissioner",
                "id": "N/A"
            },
            "address": {
                "streetAddress": "Sackville House, Brooks Close, Lewes, East Sussex",
                "locality": "Lewes",
                "region": "UKJ2",
                "postalCode": "BN7 2FZ",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Gary Bailey",
                "telephone": "+44 7810180469",
                "email": "Gary.bailey@sussex.pnn.police.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.sussex.police.uk",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "BODY_PUBLIC",
                        "description": "Body governed by public law"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "03",
                        "description": "Public order and safety"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-28548",
            "name": "Red Box Recorders Ltd",
            "identifier": {
                "legalName": "Red Box Recorders Ltd"
            },
            "address": {
                "locality": "Nottingham",
                "region": "UKF1",
                "postalCode": "NG11 6QA",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large"
            }
        },
        {
            "id": "GB-FTS-28613",
            "name": "The Police & Crime Commissioner for Sussex",
            "identifier": {
                "legalName": "The Police & Crime Commissioner for Sussex"
            },
            "address": {
                "locality": "Lewes",
                "postalCode": "BN7 2FZ",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ],
            "details": {
                "url": "http://www.sussex-pcc.gov.uk"
            }
        }
    ],
    "buyer": {
        "id": "GB-FTS-28612",
        "name": "Office of the Sussex Police & Crime Commissioner"
    },
    "contracts": [
        {
            "id": "023172-2021-1-1",
            "awardID": "023172-2021-1-1",
            "title": "Red Box Voice Recording Premium Support",
            "status": "active",
            "value": {
                "amount": 43666,
                "currency": "GBP"
            },
            "dateSigned": "2021-09-10T00:00:00+01:00"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "1",
                "measure": "bids",
                "relatedLot": "1",
                "value": 1
            }
        ]
    },
    "language": "en"
}