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Customer Service Design Capability Contract

Department of Health and Social Care

This public procurement record has 1 release in its history.

AwardUpdate

15 Oct 2021 at 12:30

Award Notice
Summary of the contracting process

The Department of Health and Social Care is procuring a contract titled "Customer Service Design Capability Contract" focused on custom software development services within the UK. The procurement process is currently at the Award stage, with key dates including a contract signing on 30 July 2021 and a contract period running from 15 September 2021 to 31 March 2022. The contract is valued at £1,750,000 and is associated with a project aimed at enhancing service design capabilities through additional requirements added to the existing Customer build work.

This tender offers significant opportunities for businesses, particularly those specialising in software development and service design. Companies that possess expertise in custom software solutions and can operate within the parameters set by the Department of Health and Social Care would be well-suited to participate. The active nature of the contract indicates potential for further projects and enhancements in response to evolving needs, making this a valuable prospect for both established firms and SMEs alike.

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Notice Information

Notice Title

Customer Service Design Capability Contract

Notice Description

Lot Information

Lot 1

Additional requirements added to the Customer build work through the DCT programme. The uplift will enable additional Service Design.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-02ec53
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/025830-2021
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72230000 - Custom software development services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£1,750,000 £1M-£10M

Notice Dates

Publication Date
15 Oct 20214 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
30 Jul 20215 years ago
Contract Period
15 Sep 2021 - 31 Mar 2022 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Not Specified
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Department of Health and Social Care
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1H 0EU
Postcode Area
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

Nomensa

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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