Notice Information
Notice Title
Proviosn of Customer Loyalty Services
Notice Description
Provision of Customer Loyalty Services for FRH businesses including Avanti West Coast, Great Western Railway, South Western Railway and TransPennine Express.
Lot Information
customer loyalty - AWC
Provision of services to Avanti West Coast
Renewal: There will be an option to extend for a period of up to two years
services - GWRprovision of services to Great Western Railway
Renewal: There will be an option to extend for a period of up to 2 years
services - SWRservices to Great Western Railway
Renewal: There will be an option to extend for a period of up to 2 years
services - TPEservices to TransPennine Express Limited
Renewal: There will be an option to extend for a period of up to 2 years
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-02edbc
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/005344-2022
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Negotiated procedure with prior call for competition
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79342321 - Customer-loyalty programme
Notice Value(s)
- Tender Value
- £8,200,000 £1M-£10M
- Lots Value
- £8,262,000 £1M-£10M
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 25 Feb 20223 years ago
- Submission Deadline
- 19 Nov 2021Expired
- Future Notice Date
- Not specified
- Award Date
- 25 Feb 20223 years ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Cancelled
- Lots Status
- Cancelled
- Awards Status
- Unsuccessful
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- FIRST RAIL HOLDINGS LIMITED
- Contact Name
- Rachel Crockford
- Contact Email
- frh-procurement.indirects@firstrail.com
- Contact Phone
- +44 7583102659
Buyer Location
- Locality
- LONDON
- Postcode
- N/A
- Post Town
- North West London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI3 Inner London - West
- Small Region (ITL 3)
- TLI35 Westminster and City of London
- Delivery Location
- Not specified
-
- Local Authority
- Westminster
- Electoral Ward
- Hyde Park
- Westminster Constituency
- Cities of London and Westminster
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-h6vhtk-02edbc-2022-02-25T17:46:51Z",
"date": "2022-02-25T17:46:51Z",
"ocid": "ocds-h6vhtk-02edbc",
"initiationType": "tender",
"tender": {
"id": "FG001268",
"legalBasis": {
"id": "32014L0025",
"scheme": "CELEX"
},
"title": "Proviosn of Customer Loyalty Services",
"status": "cancelled",
"classification": {
"scheme": "CPV",
"id": "79342321",
"description": "Customer-loyalty programme"
},
"mainProcurementCategory": "services",
"description": "Provision of Customer Loyalty Services for FRH businesses including Avanti West Coast, Great Western Railway, South Western Railway and TransPennine Express.",
"value": {
"amount": 8200000,
"currency": "GBP"
},
"lots": [
{
"id": "1",
"title": "customer loyalty - AWC",
"description": "Provision of services to Avanti West Coast",
"value": {
"amount": 3600000,
"currency": "GBP"
},
"contractPeriod": {
"durationInDays": 720
},
"hasRenewal": true,
"renewal": {
"description": "There will be an option to extend for a period of up to two years"
},
"submissionTerms": {
"variantPolicy": "notAllowed"
},
"hasOptions": false,
"status": "cancelled"
},
{
"id": "2",
"title": "services - GWR",
"description": "provision of services to Great Western Railway",
"value": {
"amount": 3200000,
"currency": "GBP"
},
"contractPeriod": {
"durationInDays": 720
},
"hasRenewal": true,
"renewal": {
"description": "There will be an option to extend for a period of up to 2 years"
},
"submissionTerms": {
"variantPolicy": "notAllowed"
},
"hasOptions": false,
"status": "cancelled"
},
{
"id": "3",
"title": "services - SWR",
"description": "services to Great Western Railway",
"value": {
"amount": 730000,
"currency": "GBP"
},
"contractPeriod": {
"durationInDays": 720
},
"hasRenewal": true,
"renewal": {
"description": "There will be an option to extend for a period of up to 2 years"
},
"submissionTerms": {
"variantPolicy": "notAllowed"
},
"hasOptions": false,
"status": "cancelled"
},
{
"id": "4",
"title": "services - TPE",
"description": "services to TransPennine Express Limited",
"value": {
"amount": 732000,
"currency": "GBP"
},
"contractPeriod": {
"durationInDays": 720
},
"hasRenewal": true,
"renewal": {
"description": "There will be an option to extend for a period of up to 2 years"
},
"submissionTerms": {
"variantPolicy": "notAllowed"
},
"hasOptions": false,
"status": "cancelled"
}
],
"items": [
{
"id": "1",
"additionalClassifications": [
{
"scheme": "CPV",
"id": "79342321",
"description": "Customer-loyalty programme"
}
],
"deliveryAddresses": [
{
"region": "UK"
},
{
"region": "UK"
}
],
"relatedLot": "1"
},
{
"id": "2",
"additionalClassifications": [
{
"scheme": "CPV",
"id": "79342321",
"description": "Customer-loyalty programme"
}
],
"deliveryAddresses": [
{
"region": "UK"
},
{
"region": "UK"
}
],
"relatedLot": "2"
},
{
"id": "3",
"additionalClassifications": [
{
"scheme": "CPV",
"id": "79342321",
"description": "Customer-loyalty programme"
}
],
"deliveryAddresses": [
{
"region": "UK"
},
{
"region": "UK"
}
],
"relatedLot": "3"
},
{
"id": "4",
"additionalClassifications": [
{
"scheme": "CPV",
"id": "79342321",
"description": "Customer-loyalty programme"
}
],
"deliveryAddresses": [
{
"region": "UK"
},
{
"region": "UK"
}
],
"relatedLot": "4"
}
],
"participationFees": [
{
"id": "1",
"type": [
"document"
]
}
],
"submissionMethod": [
"electronicSubmission"
],
"submissionMethodDetails": "https://s2c-uk62.waxdigital.com/FirstGroupPlc/DisplayModules/TradeModules/Negotiations/Sourcing/DocumentMain.aspx?ProjectId=2006&DocumentId=2008&ApplicationInstanceID=27adc89e-0cb2-4b51-9bc1-34061f10156f",
"procurementMethod": "selective",
"procurementMethodDetails": "Negotiated procedure with prior call for competition",
"tenderPeriod": {
"endDate": "2021-11-19T12:00:00Z"
},
"submissionTerms": {
"languages": [
"en"
]
},
"hasRecurrence": false
},
"parties": [
{
"id": "GB-FTS-32024",
"name": "FIRST RAIL HOLDINGS LIMITED",
"identifier": {
"legalName": "FIRST RAIL HOLDINGS LIMITED"
},
"address": {
"locality": "LONDON",
"region": "UKI32",
"countryName": "United Kingdom"
},
"contactPoint": {
"name": "Rachel Crockford",
"telephone": "+44 7583102659",
"email": "FRH-procurement.indirects@firstrail.com",
"url": "https://s2c-uk62.waxdigital.com/FirstGroupPlc/DisplayModules/TradeModules/Negotiations/Sourcing/DocumentMain.aspx?ProjectId=2006&DocumentId=2008&ApplicationInstanceID=27adc89e-0cb2-4b51-9bc1-34061f10156f"
},
"roles": [
"buyer"
],
"details": {
"url": "https://www.firstgroupplc.com",
"buyerProfile": "https://www.firstgroupplc.com",
"classifications": [
{
"scheme": "TED_CE_ACTIVITY",
"id": "RAILWAY_SERVICES",
"description": "Railway services"
}
]
}
},
{
"id": "GB-FTS-5121",
"name": "First Rail Holdings Limited",
"identifier": {
"legalName": "First Rail Holdings Limited"
},
"address": {
"locality": "London",
"countryName": "United Kingdom"
},
"roles": [
"reviewBody"
]
},
{
"id": "GB-FTS-21510",
"name": "FIRST RAIL HOLDINGS LIMITED",
"identifier": {
"legalName": "FIRST RAIL HOLDINGS LIMITED"
},
"address": {
"streetAddress": "4th Floor Capital House,25 Chapel Street",
"locality": "LONDON",
"region": "UKI32",
"postalCode": "NW15DH",
"countryName": "United Kingdom"
},
"contactPoint": {
"name": "Rachel Crockford",
"telephone": "+44 7583102659",
"email": "FRH-procurement.indirects@firstrail.com"
},
"roles": [
"buyer"
],
"details": {
"url": "https://www.firstgroup.com",
"classifications": [
{
"scheme": "TED_CE_ACTIVITY",
"id": "RAILWAY_SERVICES",
"description": "Railway services"
}
]
}
}
],
"buyer": {
"id": "GB-FTS-21510",
"name": "FIRST RAIL HOLDINGS LIMITED"
},
"language": "en",
"awards": [
{
"id": "005344-2022-1",
"status": "unsuccessful",
"statusDetails": "discontinued"
},
{
"id": "005344-2022-2",
"status": "unsuccessful",
"statusDetails": "discontinued"
},
{
"id": "005344-2022-3",
"status": "unsuccessful",
"statusDetails": "discontinued"
},
{
"id": "005344-2022-4",
"status": "unsuccessful",
"statusDetails": "discontinued"
}
]
}