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Welfare Benefits and Debt Advice Service

Birmingham City Council

This public procurement record has 2 releases in its history.

Award

04 Mar 2022 at 17:29

Award Notice
Tender

26 Oct 2021 at 16:54

Tender Notice
Summary of the contracting process

Birmingham City Council is seeking to award a contract titled "Welfare Benefits and Debt Advice Service" within the services industry, focusing on community support in Birmingham, UK. The procurement process is currently active with a structured tender approach, covering multiple lots that include face-to-face advice in various geographical areas, a citywide telephone advice service, and tribunal representation services. Key dates for the tender include a submission deadline that has already passed on 6th December 2021, with a total contract value of approximately £1,177,500 intended for distribution across various service lots.

This tender presents significant growth opportunities for businesses specialising in welfare support, debt advice, and legal representation. Companies that excel in providing community services, particularly those with capabilities in face-to-face consultations and telephone support, will find this a suitable platform for competition. As the lots are individually awarded, businesses can bid for multiple services, enhancing their chances of securing contracts to expand their service portfolio within Birmingham and foster community support initiatives.

How relevant is this notice?

Notice Information

Notice Title

Welfare Benefits and Debt Advice Service

Notice Description

Contract for the provision of Welfare benefits, debt advice and tribunal representation service as set out in the service specification document. The services have been divided into 3 Lots: I. Face to Face Advice and Area Leadership Role: Four individual geographical contracts for North, South, East, West and Central Birmingham.II. Telephone Advice Service: A city-wide telephone advice service (welfare benefits and debt advice).III. Tribunal Representation Service: Advice and representation at tribunal for any welfare benefit that has an independent right of appeal.Lot Service:Lot 1a - Face-to-Face Advice and Area Leadership Role - NorthLot 1b - Face-to-Face Advice and Area Leadership Role - SouthLot 1c - Face-to-Face Advice and Area Leadership Role - EastLot 1d - Face-to-Face Advice and Area Leadership Role - West and CentralLot 2 - Telephone Advice - CitywideLot 3 - Tribunal Representation - Citywide

Lot Information

Face-to-Face Advice & Area Leadership Role - North

For the Face to Face Advice & Area Leadership Role, a bidder can bid for all four lots but can only be awarded a maximum of two geographical areas.

Face-to-Face Advice & Area Leadership Role - South

For the Face to Face Advice & Area Leadership Role, a bidder can bid for all four lots but can only be awarded a maximum of two geographical areas.

Face-to-Face Advice and Area Leadership Role - East

For the Face to Face Advice & Area Leadership Role, a bidder can bid for all four lots but can only be awarded a maximum of two geographical areas.

Face-to-Face Advice and Area Leadership Role - West & Central

For the Face to Face Advice & Area Leadership Role, a bidder can bid for all four lots but can only be awarded a maximum of two geographical areas.

Telephone Advice - Citywide

Only one supplier will be appointed for the Telephone Advice.

Tribunal Representation - Citywide

Only one supplier will be appointed for the Tribunal Representation.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-02f035
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/006090-2022
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services

CPV Codes

75200000 - Provision of services to the community

Notice Value(s)

Tender Value
£1,177,500 £1M-£10M
Lots Value
£1,177,500 £1M-£10M
Awards Value
Not specified
Contracts Value
£547,500 £500K-£1M

Notice Dates

Publication Date
4 Mar 20224 years ago
Submission Deadline
6 Dec 2021Expired
Future Notice Date
Not specified
Award Date
15 Feb 20224 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Birmingham City Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B4 7WB
Postcode Area
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
TLG31 Birmingham
Local Authority
Birmingham
Electoral Ward
Newtown
Westminster Constituency
Birmingham Ladywood

Supplier Information

Number of Suppliers
3
Supplier Names

Birmingham Citizens Advice Bureau Service Ltd

Birmingham Settlement

Spitfire Advice and Support Services Ltd

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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