Notice Information
Notice Title
Telecare and Assistive Technology
Notice Description
Trafford Council would like to purchase a comprehensive TEC service which provides all the functions required to deliver a 24hour 7day a week telecare and assistive technology service for local residents. This includes the provision of the following key activities on behalf of Trafford Council: 1. Establishing a supply chain in order to purchase a range of TEC solutions to meet the needs of Trafford residents, including telecare which is commissioned by Trafford council and arrangements for private customers 2. Promoting the availability of TEC solutions to health and social care professionals and Trafford residents 3. Managing referrals for TEC support from a range of organisations and individuals, including private and Council customers 4. Completing home assessments and assessments of individual needs and identifying which TEC solutions would be most beneficial and most cost effective for the individual and the Council 5. Installation, maintenance, repair and uninstallation of TEC devices 6. The provision of an alert and response service to manage alerts from people in receipt of TEC and to respond appropriately to those alerts to support wellbeing outcomes. This should be available 24 hours a day, 7 days a week and 365 days of the year and should include: o The provision of an IT platform to manage calls and alerts from people who require support o The provision of a call centre to manage calls and to respond to alerts from people who use TEC o The provision of a community response team who can respond appropriately to alerts, concerns, urgent situations and emergencies, both remotely and through visits to someone's home
Lot Information
Lot 1
Trafford Council would like to purchase a comprehensive TEC service which provides all the functions required to deliver a 24hour 7day a week telecare and assistive technology service for local residents. This includes the provision of the following key activities on behalf of Trafford Council: 1. Establishing a supply chain in order to purchase a range of TEC solutions to meet the needs of Trafford residents, including telecare which is commissioned by Trafford council and arrangements for private customers 2. Promoting the availability of TEC solutions to health and social care professionals and Trafford residents 3. Managing referrals for TEC support from a range of organisations and individuals, including private and Council customers 4. Completing home assessments and assessments of individual needs and identifying which TEC solutions would be most beneficial and most cost effective for the individual and the Council 5. Installation, maintenance, repair and uninstallation of TEC devices 6. The provision of an alert and response service to manage alerts from people in receipt of TEC and to respond appropriately to those alerts to support wellbeing outcomes. This should be available 24 hours a day, 7 days a week and 365 days of the year and should include: o The provision of an IT platform to manage calls and alerts from people who require support o The provision of a call centre to manage calls and to respond to alerts from people who use TEC o The provision of a community response team who can respond appropriately to alerts, concerns, urgent situations and emergencies, both remotely and through visits to someone's home
Renewal: Extension Available of up to a total of 3 years.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-02fbe5
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/029807-2021
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
85 - Health and social work services
-
- CPV Codes
85000000 - Health and social work services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 1 Dec 20214 years ago
- Submission Deadline
- 10 Jan 2022Expired
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Active
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- TRAFFORD COUNCIL
- Contact Name
- Mr Farooq Rashid
- Contact Email
- farooq.rashid@star-procurement.gov.uk
- Contact Phone
- +44 1619121616
Buyer Location
- Locality
- SALE
- Postcode
- M33 7ZF
- Post Town
- Manchester
- Country
- England
-
- Major Region (ITL 1)
- TLD North West (England)
- Basic Region (ITL 2)
- TLD3 Greater Manchester
- Small Region (ITL 3)
- TLD34 Greater Manchester South West
- Delivery Location
- TLD3 Greater Manchester
-
- Local Authority
- Trafford
- Electoral Ward
- Sale Central
- Westminster Constituency
- Wythenshawe and Sale East
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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