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TfL 95861- London Transport Museum Warehousing and Fulfilment

Transport for London

This public procurement record has 3 releases in its history.

Award

10 Aug 2022 at 11:25

Award Notice
Tender

28 Feb 2022 at 16:00

Tender Notice
Planning

28 Jan 2022 at 12:56

Planning Notice
Summary of the contracting process

Transport for London (TfL) has recently awarded a contract for the London Transport Museum to Mosaic Fulfilment Solutions to provide warehousing and fulfilment services. The contract, valued at £1,508,000, was signed on 1st August 2022. The procurement process was conducted using a selective method under a restricted procedure. TfL sought a supplier to handle online retail orders, warehousing, account management, customer service support, and stock management. The contract will run for 4 years with the option to extend for an additional year, meeting the museum's increasing demand for online services and growth strategy.

The contract awarded by TfL to Mosaic Fulfilment Solutions presents a lucrative opportunity for businesses specializing in ecommerce fulfilment and warehousing services. Companies capable of scaling their operations, providing excellent customer service, and managing stock efficiently are well-suited to compete for similar contracts in the future. As the online retail sector continues to grow, there is a substantial demand for suppliers who can deliver seamless logistics solutions to meet customers' expectations. Businesses with experience in handling peak trading periods and international deliveries would thrive in this competitive procurement environment.

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Notice Information

Notice Title

TfL 95861- London Transport Museum Warehousing and Fulfilment

Notice Description

London Transport Museum (LTM) are seeking an ecommerce fulfilment and warehousing supplier. The contract will be for 4 years with the option to extend for a further one year (4+1). London Transport Museum's online business has grown consistently year on year, in the financial year 2020/2021, online revenue grew by an extraordinary 60% against the previous year, contributing 80% of total retail sales. This demonstrates a significant shift to online shopping during the pandemic and has created a step change in the way London Transport Museum customers are engaging and shopping with our brand. Customers are demanding increasingly more from London Transport Museum's online shop in terms of product, user experience and excellent post purchase service. LTM require a supplier who can scale up and support the online shop's growth, particularly during the peak trading period between October and December. LTM is seeking a supplier to provide: - Picking, packing and despatching online retail orders to UK and overseas customers. -Warehousing facility to fulfil online orders and deep storage - Account management and customer service support - Stock management facility and conducting annual stock audits.

Lot Information

Lot 1

London Transport Museum (LTM) are seeking an ecommerce fulfilment and warehousing supplier. The contract will be for 4 years with the option to extend for a further one year (4+1). London Transport Museum's online business has grown consistently year on year, in the financial year 2020/2021, online revenue grew by an extraordinary 60% against the previous year, contributing 80% of total retail sales. This demonstrates a significant shift to online shopping during the pandemic and has created a step change in the way London Transport Museum customers are engaging and shopping with our brand. Customers are demanding increasingly more from London Transport Museum's online shop in terms of product, user experience and excellent post purchase service. LTM require a supplier who can scale up and support the online shop's growth, particularly during the peak trading period between October and December. LTM is seeking a supplier to provide: - Picking, packing and despatching online retail orders to UK and overseas customers. -Warehousing facility to fulfil online orders and deep storage - Account management and customer service support - Stock management facility and conducting annual stock audits.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-031088
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/021980-2022
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

63 - Supporting and auxiliary transport services; travel agencies services

CPV Codes

63120000 - Storage and warehousing services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£1,508,000 £1M-£10M

Notice Dates

Publication Date
10 Aug 20224 years ago
Submission Deadline
28 Mar 2022Expired
Future Notice Date
23 Feb 2022Expired
Award Date
1 Aug 20224 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Transport for London
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SE10 0ES
Postcode Area
South East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI5 Outer London - East and North East
Small Region (ITL 3)
TLI51 Bexley and Greenwich
Delivery Location
Not specified
Local Authority
Greenwich
Electoral Ward
Greenwich Peninsula
Westminster Constituency
Greenwich and Woolwich

Supplier Information

Number of Suppliers
1
Supplier Name

Mosaic Fulfilment Solutions

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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