Award

DAO New Qualification Management System (QMS)

MINISTRY OF DEFENCE

This public procurement record has 2 releases in its history.

Award

30 Aug 2022 at 14:30

Tender

07 Feb 2022 at 22:45

Summary of the contracting process

The Ministry of Defence has awarded a contract for the procurement of a new Qualification Management System (QMS) to Creatio Ltd. The Defence Awarding Organisation (DAO) sought a digitalised QMS to enhance efficiency, reduce regulatory risks, and accommodate growing Defence demands. The tender involved the transition from physical to digital certification to meet evolving regulatory requirements, with an emphasis on governance control, qualification development, and digital certification. The contract, with a value of £206,150.00 GBP, was signed on June 28, 2022, and includes options for extension until March 2027.

This tender presents an opportunity for businesses specializing in software consultancy services to provide innovative solutions to the Ministry of Defence. With a focus on technical and price criteria, the tender process aimed to enhance social value alongside quality and cost-efficiency factors. Businesses capable of digital transformation services and compliance management could be well-positioned to compete in this procurement process. The Defence Academy's initiative to move towards digital certificates provides a strategic context for potential suppliers to align their offerings with the DAO's modernisation requirements.

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Notice Title

DAO New Qualification Management System (QMS)

Notice Description

The Defence Awarding Organisation (DAO) requires a digitalised qualification management system (QMS) to improve efficiency, reduce regulatory risk and grow capacity to meet increasing Defence demand. The awarding organisation (AO) landscape is moving from physical printed certification to digital certificates and the regulatory burden is increasing, resulting in the DAO requiring stronger compliance processes across its centres; otherwise, DAO risk the chance of regulatory sanction. Consequently, to help future proof, and reduce risk, DAO requires a QMS that provides: - Governance control - Qualification development and management - Centre control - Digital certification DAO needs to align with Defence Academy's (DefAc), intent to become a digital academy and offer eCertificates and only physical 'printed' qualification certification as an option for the learner, thus removing default manual certificate process that currently exists within DAO and across all centres.

Lot Information

Lot 1

The Defence Awarding Organisation (DAO) requires a digitalised qualification management system (QMS) to improve efficiency, reduce regulatory risk and grow capacity to meet increasing Defence demand. The awarding organisation (AO) landscape is moving from physical printed certification to digital certificates and the regulatory burden is increasing, resulting in the DAO requiring stronger compliance processes across its centres; otherwise, DAO risk the chance of regulatory sanction. Consequently, to help future proof, and reduce risk, DAO requires a QMS that provides: - Governance control - Qualification development and management - Centre control - Digital certification DAO needs to align with Defence Academy's (DefAc), intent to become a digital academy and offer eCertificates and only physical 'printed' qualification certification as an option for the learner, thus removing default manual certificate process that currently exists within DAO and across all centres.

Options: The Authority has the two 1 year options to extend contract to 31 March 2026 and 31 March 2027 respectively. These options can be invoked individually or combined, as long as the Authority has invoked this within the agreed notice period in the contract. These options are priced at the outset of contract award.

Renewal: Refer to Options below

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-031440
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/024185-2022
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72266000 - Software consultancy services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£206,150 £100K-£500K

Notice Dates

Publication Date
30 Aug 20223 years ago
Submission Deadline
21 Mar 2022Expired
Future Notice Date
Not specified
Award Date
27 Jun 20223 years ago
Contract Period
30 Mar 2022 - 31 Mar 2027 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
MINISTRY OF DEFENCE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SWINDON
Postcode
N/A
Post Town
Not specified
Country
Not specified

Major Region (ITL 1)
Not specified
Basic Region (ITL 2)
Not specified
Small Region (ITL 3)
Not specified
Delivery Location
Not specified

Local Authority
Not specified
Electoral Ward
Not specified
Westminster Constituency
Not specified

Supplier Information

Number of Suppliers
1
Supplier Name

CREATIO

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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