Award

NHAIS Annual Support + Maintenance

BUSINESS SERVICES ORGANISATION I T S

This public procurement record has 1 release in its history.

Award

09 Mar 2022 at 13:26

Summary of the contracting process

The procurement process for the "NHAIS Annual Support + Maintenance" contract is managed by the Business Services Organisation I T S, based in Belfast, United Kingdom. This contract falls under the IT services sector, classified under CPV code 72000000. As of 9 March 2022, the procurement is in the Award stage, having been awarded to the only supplier, Dedalus, who possesses the necessary expertise to maintain the National Health Application and Infrastructure Service (NHAIS). The total contract value is approximately £50,000, which includes essential ongoing support and maintenance services required for the NHS system.

This tender presents a unique opportunity for businesses with specialised skills in IT services, particularly those focusing on healthcare applications and systems maintenance. Companies experienced in providing consulting, software development, or support services for health-related technology could benefit significantly from this ongoing contract. With the continuous evolution of healthcare systems and the upcoming Digital Identity Project, firms capable of delivering sophisticated IT solutions are well-positioned to engage in future procurement opportunities within this niche sector.

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Notice Title

NHAIS Annual Support + Maintenance

Notice Description

National Health Application and Infrastructure Service (NHAIS) is a system that has been developed by the NHS for the sole use of the NHS to help manage primary care patient registrations, practitioner payments, population screening and other services. Dedalus then took over support in 2021 and are now the only supplier with the relevant skills and knowledge required to support this system. BSO run a customised version of the software in N.I. to better meet the needs of the services they provide. The NHAIS system has been used exclusively in N.I. since 2004 to provide the services noted below that are essential to H&SC in N.I. It is currently due for replacement as part of the Digital Identity Project at a cost of approx. PS20M (as per current BC). There is currently no other supplier for these services.

Lot Information

Lot 1

National Health Application and Infrastructure Service (NHAIS) is a system that has been developed by the NHS for the sole use of the NHS to help manage primary care patient registrations, practitioner payments, population screening and other services. Dedalus then took over support in 2021 and are now the only supplier with the relevant skills and knowledge required to support this system. BSO run a customised version of the software in N.I. to better meet the needs of the services they provide. The NHAIS system has been used exclusively in N.I. since 2004 to provide the services noted below that are essential to H&SC in N.I. It is currently due for replacement as part of the Digital Identity Project at a cost of approx. PS20M (as per current BC). There is currently no other supplier for these services. The services provided by NHAIS are required on an on-going basis and no other supplier can provide this service. Annual payments for software licences, support and maintenance are required in order for NHAIS to be legally and effectively operated by Family Practitioner Services. This will also include any upgrades of the Cache database as required. Failure to carry out required upgrades to the Cache database will result in increased vulnerability and security risk as the current version is out of support. STA8304 was completed in 2020 for NHAIS annual support and maintenance to DXC for PS1.2m. Dedalus are now providing annual support and maintenance instead of DXC. A further PS50,000 is required over the period of the contract to ensure that upgrades to the Cache databases are completed.

Procurement Information

National Health Application and Infrastructure Service (NHAIS) is a system that has been developed by the NHS for the sole use of the NHS to help manage primary care patient registrations, practitioner payments, population screening and other services. Dedalus then took over support in 2021 and are now the only supplier with the relevant skills and knowledge required to support this system. BSO run a customised version of the software in N.I. to better meet the needs of the services they provide. The NHAIS system has been used exclusively in N.I. since 2004 to provide the services noted below that are essential to H&SC in N.I. It is currently due for replacement as part of the Digital Identity Project at a cost of approx. PS20M (as per current BC). There is currently no other supplier for these services. The services provided by NHAIS are required on an on-going basis and no other supplier can provide this service. Annual payments for software licences, support and maintenance are required in order for NHAIS to be legally and effectively operated by Family Practitioner Services. This will also include any upgrades of the Cache database as required. Failure to carry out required upgrades to the Cache database will result in increased vulnerability and security risk as the current version is out of support. STA8304 was completed in 2020 for NHAIS annual support and maintenance to DXC for PS1.2m. Dedalus are now providing annual support and maintenance instead of DXC. A further PS50,000 is required over the period of the contract to ensure that upgrades to the Cache databases are completed.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-031fd1
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/006455-2022
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Negotiated without publication of a contract notice
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£50,000 Under £100K

Notice Dates

Publication Date
9 Mar 20223 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
9 Mar 20223 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
BUSINESS SERVICES ORGANISATION I T S
Contact Name
Catherine Fegan
Contact Email
cathy.fegan@hscni.net
Contact Phone
+44 2895362561

Buyer Location

Locality
BELFAST
Postcode
BT1 4JE
Post Town
Northern Ireland
Country
Northern Ireland

Major Region (ITL 1)
TLN Northern Ireland
Basic Region (ITL 2)
TLN0 Northern Ireland
Small Region (ITL 3)
TLN06 Belfast
Delivery Location
TLN Northern Ireland

Local Authority
Belfast
Electoral Ward
Central
Westminster Constituency
Belfast South and Mid Down

Supplier Information

Number of Suppliers
1
Supplier Name

DEDALUS

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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