Tender

Welfare Benefits Advice Service

ORBIT GROUP LIMITED

This public procurement record has 2 releases in its history.

TenderUpdate

24 Mar 2022 at 17:33

Tender

24 Mar 2022 at 17:33

Summary of the contracting process

The Orbit Group Limited is currently conducting a tender for a "Welfare Benefits Advice Service" aimed at assisting their customers in managing their financial situations. This service is classified under other community, social and personal services, and the procurement is in the active stage. The tender is open until 24 April 2022, with the contract expected to commence the following day. The successful provider will engage with approximately 1,200 customers per year to enhance their financial control. Orbit is based in Coventry, UK, and the procurement follows an open procedure methodology.

This tender presents a significant opportunity for businesses specialised in providing welfare advice and support services, particularly those with experience in financial inclusion and community engagement. Companies capable of delivering high-quality support, with a focus on customer service and understanding of the welfare system, would be particularly well-suited to compete for this contract. With the increased demand for financial resilience services, this tender is an ideal opportunity for providers looking to expand their reach and contribute positively to community welfare initiatives.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Welfare Benefits Advice Service

Notice Description

Orbit is seeking an experienced provider to deliver an easily accessible, Welfare Benefits Advice Service, that successfully engages 1200 Orbit customers per annum to enhance their financial control, build long term resilience and maximise their income to reduce pressures of cost of living increases

Lot Information

Lot 1

Feedback suggests that our customers are struggling with knowing what benefits they are eligible for, missing out on potential income, have difficulties in navigating systems, and are fearful of doing something wrong when applying for benefits independently. Orbit, through its Better Days advice and support programme, are introducing extra measures to further support customers through this time. We are looking to complement our existing suite of financial inclusion offers by commissioning a Welfare Benefits Advice Service. The service will have the capacity to advise 1200 customers annually. The contract will be awarded for a period of Two (2) years with an option to extend to a further One (1) year, subject to requirement and budget. To register interest, see further information and submit a tender response to this opportunity, please go to https://procontract.due-north.com (registration to the portal is free).

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-032607
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/008066-2022
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

98 - Other community, social and personal services


CPV Codes

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
24 Mar 20223 years ago
Submission Deadline
24 Apr 2022Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
ORBIT GROUP LIMITED
Contact Name
Mrs Julie Mepham
Contact Email
group.tenders@orbit.org.uk
Contact Phone
+44 8006781221

Buyer Location

Locality
COVENTRY
Postcode
CV3 2SU
Post Town
Coventry
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG33 Coventry
Delivery Location
TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England)

Local Authority
Coventry
Electoral Ward
Wyken
Westminster Constituency
Coventry East

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-032607-2022-03-24T17:33:43Z",
    "date": "2022-03-24T17:33:43Z",
    "ocid": "ocds-h6vhtk-032607",
    "initiationType": "tender",
    "tender": {
        "id": "DN604190",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Welfare Benefits Advice Service",
        "classification": {
            "scheme": "CPV",
            "id": "98000000",
            "description": "Other community, social and personal services"
        },
        "mainProcurementCategory": "services",
        "description": "Orbit is seeking an experienced provider to deliver an easily accessible, Welfare Benefits Advice Service, that successfully engages 1200 Orbit customers per annum to enhance their financial control, build long term resilience and maximise their income to reduce pressures of cost of living increases",
        "amendments": [
            {
                "id": "1",
                "unstructuredChanges": [
                    {
                        "oldValue": {
                            "date": "2022-04-24T23:55:00+01:00"
                        },
                        "newValue": {
                            "date": "2022-04-25T08:00:00+01:00"
                        },
                        "where": {
                            "section": "IV.2.2"
                        }
                    }
                ]
            }
        ],
        "status": "active",
        "lots": [
            {
                "id": "1",
                "description": "Feedback suggests that our customers are struggling with knowing what benefits they are eligible for, missing out on potential income, have difficulties in navigating systems, and are fearful of doing something wrong when applying for benefits independently. Orbit, through its Better Days advice and support programme, are introducing extra measures to further support customers through this time. We are looking to complement our existing suite of financial inclusion offers by commissioning a Welfare Benefits Advice Service. The service will have the capacity to advise 1200 customers annually. The contract will be awarded for a period of Two (2) years with an option to extend to a further One (1) year, subject to requirement and budget. To register interest, see further information and submit a tender response to this opportunity, please go to https://procontract.due-north.com (registration to the portal is free).",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "70"
                        },
                        {
                            "type": "price",
                            "description": "30"
                        }
                    ]
                },
                "contractPeriod": {
                    "durationInDays": 1080
                },
                "hasRenewal": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "active"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "UKF"
                    },
                    {
                        "region": "UKG"
                    },
                    {
                        "region": "UKH"
                    },
                    {
                        "region": "UKI"
                    },
                    {
                        "region": "UKJ"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "submissionMethod": [
            "electronicSubmission"
        ],
        "submissionMethodDetails": "http://www.procontract.due-north.com",
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
            "endDate": "2022-04-24T23:55:00+01:00"
        },
        "submissionTerms": {
            "languages": [
                "en"
            ]
        },
        "awardPeriod": {
            "startDate": "2022-04-25T08:00:00+01:00"
        },
        "bidOpening": {
            "date": "2022-04-25T08:00:00+01:00"
        },
        "hasRecurrence": false
    },
    "parties": [
        {
            "id": "GB-FTS-455",
            "name": "Orbit Group Limited",
            "identifier": {
                "legalName": "Orbit Group Limited"
            },
            "address": {
                "streetAddress": "Garden Court, Harry Weston Road, Binley Business Park",
                "locality": "Coventry",
                "region": "UKF",
                "postalCode": "CV3 2SU",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Mrs Julie Mepham",
                "telephone": "+44 8006781221",
                "email": "group.tenders@orbit.org.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.orbit.org.uk",
                "buyerProfile": "http://www.orbit.org.uk"
            }
        },
        {
            "id": "GB-FTS-47762",
            "name": "Orbit Group Limited",
            "identifier": {
                "legalName": "Orbit Group Limited"
            },
            "address": {
                "streetAddress": "Garden Court, Harry Weston Road, Binley Business Park, Binley",
                "locality": "Coventry",
                "region": "UKF",
                "postalCode": "CV3 2SU",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Mrs Julie Mepham",
                "email": "group.tenders@orbit.org.uk",
                "url": "http://www.procontract.due-north.com"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.orbit.org.uk",
                "buyerProfile": "http://www.orbit.org.uk",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "BODY_PUBLIC",
                        "description": "Body governed by public law"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "06",
                        "description": "Housing and community amenities"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-5068",
            "name": "Royal Courts of Justice",
            "identifier": {
                "legalName": "Royal Courts of Justice"
            },
            "address": {
                "streetAddress": "The Strand",
                "locality": "London",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "id": "GB-FTS-47762",
        "name": "Orbit Group Limited"
    },
    "language": "en"
}