Notice Information
Notice Title
Library Concierge and Customer Service and Facilities Management Services
Notice Description
The University of Warwick The University of Warwick has a requirement to engage with providers of Library Concierge, Customer Service and Facilities Management Services. The aim of the service is, to enable the Main Library to open 24 hours, and to manage the provision of the Learning Grid study facility in Leamington. The provision of these services requires quite a unique combination of Library, Concierge/Customer Service and Facilities Management Services. Providers fall into two key categories - one very much based on provision of security services, which include Door Management, SIA certification, etc., the other group providing a range of hybrid services developed to support HE libraries, such as library/stock management and/or concierge-type services. A purely security-focused service is not appropriate for these requirements and we are looking for hybrid providers who will employ staff able to undertake the variety of tasks included within this contract.In order to express
Lot Information
Lot 1
The University of Warwick has a requirement to engage with providers of Library Concierge, Customer Service and Facilities Management Services. The aim of the service is to enable the Main Library to open 24 hours, and to manage the provision of the Learning Grid study facility in Leamington. The provision of these services requires quite a unique combination of Library, Concierge/Customer Service and Facilities Management Services. Providers fall into two key categories - one very much based on provision of security services, which include Door Management, SIA certification, etc., the other group providing a range of hybrid services developed to support HE libraries, such as library/stock management and/or concierge-type services. A purely security-focused service is not appropriate for these requirements and we are looking for hybrid providers who will employ staff able to undertake the variety of tasks included within this contract.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-032c4f
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/009650-2022
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79995000 - Library management services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 11 Apr 20223 years ago
- Submission Deadline
- 9 May 2022Expired
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Active
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- PROVISION OF LIBRARY CONCIERGE AND CUSTOMER SERVICE AND FACILITIES MANAGEMENT SERVICES
- Contact Name
- Not specified
- Contact Email
- lynn.tomkins@warwick.ac.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- COVENTRY
- Postcode
- N/A
- Post Town
- Not specified
- Country
- Not specified
-
- Major Region (ITL 1)
- Not specified
- Basic Region (ITL 2)
- Not specified
- Small Region (ITL 3)
- Not specified
- Delivery Location
- TLG33 Coventry
-
- Local Authority
- Not specified
- Electoral Ward
- Not specified
- Westminster Constituency
- Not specified
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-h6vhtk-032c4f-2022-04-11T16:06:59+01:00",
"date": "2022-04-11T16:06:59+01:00",
"ocid": "ocds-h6vhtk-032c4f",
"initiationType": "tender",
"tender": {
"id": "LT-03-22-UoWLIB-SERVICES-HG",
"legalBasis": {
"id": "32014L0024",
"scheme": "CELEX"
},
"title": "Library Concierge and Customer Service and Facilities Management Services",
"status": "active",
"classification": {
"scheme": "CPV",
"id": "79995000",
"description": "Library management services"
},
"mainProcurementCategory": "services",
"description": "The University of Warwick The University of Warwick has a requirement to engage with providers of Library Concierge, Customer Service and Facilities Management Services. The aim of the service is, to enable the Main Library to open 24 hours, and to manage the provision of the Learning Grid study facility in Leamington. The provision of these services requires quite a unique combination of Library, Concierge/Customer Service and Facilities Management Services. Providers fall into two key categories - one very much based on provision of security services, which include Door Management, SIA certification, etc., the other group providing a range of hybrid services developed to support HE libraries, such as library/stock management and/or concierge-type services. A purely security-focused service is not appropriate for these requirements and we are looking for hybrid providers who will employ staff able to undertake the variety of tasks included within this contract.In order to express",
"lots": [
{
"id": "1",
"description": "The University of Warwick has a requirement to engage with providers of Library Concierge, Customer Service and Facilities Management Services. The aim of the service is to enable the Main Library to open 24 hours, and to manage the provision of the Learning Grid study facility in Leamington. The provision of these services requires quite a unique combination of Library, Concierge/Customer Service and Facilities Management Services. Providers fall into two key categories - one very much based on provision of security services, which include Door Management, SIA certification, etc., the other group providing a range of hybrid services developed to support HE libraries, such as library/stock management and/or concierge-type services. A purely security-focused service is not appropriate for these requirements and we are looking for hybrid providers who will employ staff able to undertake the variety of tasks included within this contract.",
"contractPeriod": {
"durationInDays": 720
},
"hasRenewal": false,
"submissionTerms": {
"variantPolicy": "allowed"
},
"hasOptions": false,
"status": "active"
}
],
"items": [
{
"id": "1",
"additionalClassifications": [
{
"scheme": "CPV",
"id": "79995000",
"description": "Library management services"
}
],
"deliveryAddresses": [
{
"region": "UKG33"
}
],
"relatedLot": "1"
}
],
"submissionMethod": [
"written"
],
"procurementMethod": "open",
"procurementMethodDetails": "Open procedure",
"coveredBy": [
"GPA"
],
"tenderPeriod": {
"endDate": "2022-05-09T12:00:00+01:00"
},
"submissionTerms": {
"languages": [
"en"
]
},
"awardPeriod": {
"startDate": "2022-05-09T12:00:00+01:00"
},
"bidOpening": {
"date": "2022-05-09T12:00:00+01:00",
"address": {
"streetAddress": "As stated in tender documentation."
}
},
"hasRecurrence": false
},
"parties": [
{
"id": "GB-FTS-49576",
"name": "Provision of Library Concierge and Customer Service and Facilities Management Services",
"identifier": {
"legalName": "Provision of Library Concierge and Customer Service and Facilities Management Services"
},
"address": {
"streetAddress": "University of Warwick",
"locality": "Coventry",
"region": "UKG33",
"countryName": "United Kingdom"
},
"contactPoint": {
"email": "Lynn.Tomkins@warwick.ac.uk",
"url": "https://in-tendhost.co.uk/universityofwarwick/aspx/Home"
},
"roles": [
"buyer"
],
"details": {
"url": "https://in-tendhost.co.uk/universityofwarwick/aspx/Home",
"buyerProfile": "https://in-tendhost.co.uk/universityofwarwick",
"classifications": [
{
"scheme": "TED_CA_TYPE",
"id": "BODY_PUBLIC",
"description": "Body governed by public law"
},
{
"scheme": "COFOG",
"id": "01",
"description": "General public services"
}
]
}
},
{
"id": "GB-FTS-2444",
"name": "University of Warwick",
"identifier": {
"legalName": "University of Warwick"
},
"address": {
"locality": "Coventry",
"countryName": "United Kingdom"
},
"roles": [
"reviewBody"
]
}
],
"buyer": {
"id": "GB-FTS-49576",
"name": "Provision of Library Concierge and Customer Service and Facilities Management Services"
},
"language": "en"
}