Planning

Cable Car - Operate and Maintain

TRANSPORT FOR LONDON

This public procurement record has 1 release in its history.

Planning

21 Apr 2022 at 13:38

Summary of the contracting process

Transport for London (TfL) is planning a tender for the operation and maintenance of the London Cable Car, a popular transportation and leisure system crossing the River Thames. The tender is currently in the planning stage and is classified under the transport equipment and auxiliary products to transportation industry category. Interested suppliers should be aware that the submission deadline for the Market Sounding Questionnaire (MSQ) is set for 12:00 noon on 13th May 2022. This procurement process aims to replace the existing arrangement for the Cable Car's operation, maintenance, and facilities management, with further insights provided through the questionnaire.

This tender presents significant opportunities for businesses in the transport and tourism sectors, particularly those with expertise in cable car operations, maintenance, and facilities management. Companies focusing on customer experience management, mechanical and electrical services, and retail management would find themselves well suited to compete for this contract. Additionally, businesses with capabilities in revenue growth strategies and partnership development may also leverage this opportunity to expand their presence in this thriving tourist attraction.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Cable Car - Operate and Maintain

Notice Description

The London Cable Car (Emirates Air-Line) is a cableway system that opened in 2012 to support people travelling across the River Thames. There are two terminals: North Terminal which is situated at the Royal Docks in Newham and the South Terminal which is situated at Greenwich Peninsular in Greenwich. The Cable Car has 34 cabins (gondolas) that rotate around a continuous cable system. The journey is 1.1km long and reaches a height of 90m. There are six towers that elevate the Cable Car above the ground and across the river and TfL fully owns the business. The Cable Car is a very popular tourist attraction with over 1.3m customers each year and has helped develop the areas both sides of the river. The Cable Car has developed its business from being an alternative transport mode into a leisure-based attraction which has included delivering new experiences and events. The potential contract resulting from this opportunity will seek to replace the current arrangement for Operating and Maintaining the Cable Car. Further information can be found in the Market Sounding Questionnaire (MSQ) which seeks to understand the supply market view on the following service elements related to the Cable Car: A. Operating the Cable Car Manage the day-to-day operation of the Cable Car. This would include managing the customer experience through on-site staff and information in and around the terminals, the selling of tickets through the ticket office and online and providing on site security. B. Maintaining the Cable Car Manage the maintenance of the cableway only. This includes the mechanical and electrical elements of the Cable Car in accordance with cableway standards. As an example this would include the haul rope, gondolas and towers. C. Facilities Management of the Stations/Terminals: Manage the maintenance of the facilities in the terminals that is not deemed part of the cableway system. As an example this would include CCTV, lighting, air conditioning, lifts and the PA system. D. Management of Retail Manage the sale of Cable Car retail through a retail shop. This would include souvenirs, gifts, promotional items and food and drink. E. Business Development of Revenue Growth Lead on initiatives that build the business and increase revenue. This could include delivering wider cable car experiences, support in marketing and building new partnerships.

Lot Information

Lot 1

TfL is seeking information from the potential suppliers in the various markets delivering services similar to those required to operate and maintain the Cable Car. Interested suppliers will be able to view and response to the Market Sounding Questionnaire (MSQ). TfL is issuing this PIN to invite responses from the market, with a view to understanding how the procurement may be structured to suit market capability. This PIN and MSQ form a standalone exercise intended to inform TfL as described above. As such, it does not form part of any procurement process. This MSQ should not be read as committing TfL to carrying out a procurement process. TfL reserves the right but is not obliged to carry out a procurement process in the future. If TfL were to decide to hold a procurement process. For the avoidance of doubt, if TfL carry out a procurement process, any responses to this MSQ will not be considered as part of any pre-qualification or tender stage. Additional information: This MSQ is on the pro-contract portal which can be found a https://procontract.duenorth.com/Opportunities/Index look for transport for London. Your organisation will need to register if your company has not yet done so. It is important that potential suppliers read the instructions carefully on the home page before proceeding with registration. If you require any further assistance please consult the online help, contact the e-tendering help desk, or send a message to TfL via the clarifications area on the e-tendering portal; Once registered, Suppliers will have access to a further information and response document. TfL requests responses to be submitted via the portal by 12:00 noon on 13th May 2022. Further information on TfL may be found at www.tfl.gov.uk and https://www.tfl.gov.uk/corporate/publications-and-reports/procurement-information;The information contained in this notice, including the list of CPV codes, is neither exhaustive or binding and may be amended at the time of issue of any further notice or notices or at any other time at the discretion of TfL. Any resulting contracts will be considered contracts made in England according to English Law.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-032f2c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/010383-2022
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

34 - Transport equipment and auxiliary products to transportation


CPV Codes

34000000 - Transport equipment and auxiliary products to transportation

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
21 Apr 20223 years ago
Submission Deadline
9 May 2022Expired
Future Notice Date
1 Feb 2023Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
TRANSPORT FOR LONDON
Contact Name
Miss Jessica Denton
Contact Email
jessdenton@tfl.gov.uk
Contact Phone
+44 2070000000

Buyer Location

Locality
LONDON
Postcode
SE1 8NJ
Post Town
South East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI44 Lewisham and Southwark
Delivery Location
Not specified

Local Authority
Southwark
Electoral Ward
Borough & Bankside
Westminster Constituency
Bermondsey and Old Southwark

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-032f2c-2022-04-21T14:38:57+01:00",
    "date": "2022-04-21T14:38:57+01:00",
    "ocid": "ocds-h6vhtk-032f2c",
    "initiationType": "tender",
    "tender": {
        "id": "DN608376",
        "legalBasis": {
            "id": "32014L0025",
            "scheme": "CELEX"
        },
        "title": "Cable Car - Operate and Maintain",
        "status": "planned",
        "classification": {
            "scheme": "CPV",
            "id": "34000000",
            "description": "Transport equipment and auxiliary products to transportation"
        },
        "mainProcurementCategory": "goods",
        "description": "The London Cable Car (Emirates Air-Line) is a cableway system that opened in 2012 to support people travelling across the River Thames. There are two terminals: North Terminal which is situated at the Royal Docks in Newham and the South Terminal which is situated at Greenwich Peninsular in Greenwich. The Cable Car has 34 cabins (gondolas) that rotate around a continuous cable system. The journey is 1.1km long and reaches a height of 90m. There are six towers that elevate the Cable Car above the ground and across the river and TfL fully owns the business. The Cable Car is a very popular tourist attraction with over 1.3m customers each year and has helped develop the areas both sides of the river. The Cable Car has developed its business from being an alternative transport mode into a leisure-based attraction which has included delivering new experiences and events. The potential contract resulting from this opportunity will seek to replace the current arrangement for Operating and Maintaining the Cable Car. Further information can be found in the Market Sounding Questionnaire (MSQ) which seeks to understand the supply market view on the following service elements related to the Cable Car: A. Operating the Cable Car Manage the day-to-day operation of the Cable Car. This would include managing the customer experience through on-site staff and information in and around the terminals, the selling of tickets through the ticket office and online and providing on site security. B. Maintaining the Cable Car Manage the maintenance of the cableway only. This includes the mechanical and electrical elements of the Cable Car in accordance with cableway standards. As an example this would include the haul rope, gondolas and towers. C. Facilities Management of the Stations/Terminals: Manage the maintenance of the facilities in the terminals that is not deemed part of the cableway system. As an example this would include CCTV, lighting, air conditioning, lifts and the PA system. D. Management of Retail Manage the sale of Cable Car retail through a retail shop. This would include souvenirs, gifts, promotional items and food and drink. E. Business Development of Revenue Growth Lead on initiatives that build the business and increase revenue. This could include delivering wider cable car experiences, support in marketing and building new partnerships.",
        "lots": [
            {
                "id": "1",
                "description": "TfL is seeking information from the potential suppliers in the various markets delivering services similar to those required to operate and maintain the Cable Car. Interested suppliers will be able to view and response to the Market Sounding Questionnaire (MSQ). TfL is issuing this PIN to invite responses from the market, with a view to understanding how the procurement may be structured to suit market capability. This PIN and MSQ form a standalone exercise intended to inform TfL as described above. As such, it does not form part of any procurement process. This MSQ should not be read as committing TfL to carrying out a procurement process. TfL reserves the right but is not obliged to carry out a procurement process in the future. If TfL were to decide to hold a procurement process. For the avoidance of doubt, if TfL carry out a procurement process, any responses to this MSQ will not be considered as part of any pre-qualification or tender stage. Additional information: This MSQ is on the pro-contract portal which can be found a https://procontract.duenorth.com/Opportunities/Index look for transport for London. Your organisation will need to register if your company has not yet done so. It is important that potential suppliers read the instructions carefully on the home page before proceeding with registration. If you require any further assistance please consult the online help, contact the e-tendering help desk, or send a message to TfL via the clarifications area on the e-tendering portal; Once registered, Suppliers will have access to a further information and response document. TfL requests responses to be submitted via the portal by 12:00 noon on 13th May 2022. Further information on TfL may be found at www.tfl.gov.uk and https://www.tfl.gov.uk/corporate/publications-and-reports/procurement-information;The information contained in this notice, including the list of CPV codes, is neither exhaustive or binding and may be amended at the time of issue of any further notice or notices or at any other time at the discretion of TfL. Any resulting contracts will be considered contracts made in England according to English Law.",
                "status": "planned"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "UK"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "communication": {
            "futureNoticeDate": "2023-02-01T00:00:00Z"
        },
        "tenderPeriod": {
            "endDate": "2022-05-09"
        },
        "submissionTerms": {
            "languages": [
                "en"
            ]
        }
    },
    "parties": [
        {
            "id": "GB-FTS-4028",
            "name": "Transport for London",
            "identifier": {
                "legalName": "Transport for London"
            },
            "address": {
                "streetAddress": "Palestra, 197 Blackfriars Road",
                "locality": "London",
                "region": "UK",
                "postalCode": "SE1 8NJ",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Miss Jessica Denton",
                "telephone": "+44 2070000000",
                "email": "JESSDENTON@TFL.GOV.UK"
            },
            "roles": [
                "buyer",
                "centralPurchasingBody"
            ],
            "details": {
                "url": "https://tfl.gov.uk",
                "buyerProfile": "https://tfl.gov.uk",
                "classifications": [
                    {
                        "scheme": "TED_CE_ACTIVITY",
                        "description": "Cable Car Operation and Maintenance"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-FTS-4028",
        "name": "Transport for London"
    },
    "language": "en"
}