Award

CP2080-21 - Online Mental Health and Wellbeing Service

DEVON COUNTY COUNCIL

This public procurement record has 1 release in its history.

Award

25 Apr 2022 at 14:52

Summary of the contracting process

Devon County Council, in collaboration with NHS Devon Clinical Commissioning Group, Plymouth City Council, and Torbay Council, has completed the procurement process for the "Online Mental Health and Wellbeing Service" under the tender ID DN542489. Categorised under social work and related services, this contract targets adults aged 18 and over across Devon, Plymouth, and Torbay, aiming to offer accessible, self-directed online support that operates 24/7. The total contract value is £1,080,000, with a duration of 24 months starting from 27 June 2022, with potential extensions of up to 24 months. The award was given based on the most economically advantageous bid evaluated primarily on quality criteria.

This tender presents significant opportunities for businesses specialising in mental health services, digital health solutions, and remote care delivery. Companies capable of providing integrated, digital-based emotional health support, particularly those with experience in 24/7 service provision, will find this contract appealing. The focus on accessibility and the requirement for immediate support highlights the demand for innovative solutions that facilitate quick and effective mental health care for adults in the specified regions.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

CP2080-21 - Online Mental Health and Wellbeing Service

Notice Description

Devon County Council ("The Authority") alongside partner organisations NHS Devon Clinical Commissioning Group (CCG), Plymouth City Council and Torbay Council are procuring an online Emotional Health and Mental Wellbeing service (EHMWB). The Provider will deliver an accessible, self-directed, online digital-based EMHWB support to adults aged 18 years and over (Service Users) in Devon, Plymouth and Torbay. This will be integrated into the local system to maximise access to this support and other services aligned to the needs of the Service User. It will be a 24/7 offer that particularly enables 'outside office hours' access to trained professionals/practitioners.

Lot Information

Lot 1

Devon County Council ("The Authority") alongside partner organisations NHS Devon Clinical Commissioning Group (CCG), Plymouth City Council and Torbay Council are procuring an online Emotional Health and Mental Wellbeing service (EHMWB). The Provider will deliver an accessible, self-directed, online digital-based EMHWB support to adults aged 18 years and over (Service Users) in Devon, Plymouth and Torbay. This will be integrated into the local system to maximise access to this support and other services aligned to the needs of the Service User. It will be a 24/7 offer that particularly enables 'outside office hours' access to trained professionals/practitioners. This will include immediate access to support with a 'no waiting list' approach. This contract will be delivered by a single organisation or consortia which will deliver the service throughout the administrative boundary of Devon County Council, Plymouth City Council and Torbay Council. The contract duration will be 24 months from the 27th June 2022 until 26th June 2024 for the primary period, with the option to extend for a further two periods of 12 months.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-03301d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/010623-2022
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85120000 - Medical practice and related services

85141000 - Services provided by medical personnel

85300000 - Social work and related services

Notice Value(s)

Tender Value
Not specified
Lots Value
£1,080,000 £1M-£10M
Awards Value
Not specified
Contracts Value
£1,080,000 £1M-£10M

Notice Dates

Publication Date
25 Apr 20223 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
7 Apr 20223 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
DEVON COUNTY COUNCIL
Additional Buyers

NHS DEVON CLINICAL COMMISSIONING GROUP

PLYMOUTH CITY COUNCIL

TORBAY COUNCIL

Contact Name
Louise Arrow, Mr William Reed, Rachel Bell, Sarah Lees
Contact Email
l.arrow1@nhs.net, rachel.bell@torbay.gov.uk, sarah.lees@plymouth.gov.uk, william.reed@devon.gov.uk
Contact Phone
+44 1392383000

Buyer Location

Locality
EXETER
Postcode
EX2 4QD
Post Town
Exeter
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK41 Plymouth
Delivery Location
TLK4 Devon

Local Authority
Plymouth
Electoral Ward
Budshead
Westminster Constituency
Plymouth Moor View

Supplier Information

Number of Suppliers
1
Supplier Name

KOOTH DIGITAL HEALTH

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-03301d-2022-04-25T15:52:17+01:00",
    "date": "2022-04-25T15:52:17+01:00",
    "ocid": "ocds-h6vhtk-03301d",
    "initiationType": "tender",
    "tender": {
        "id": "DN542489",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "CP2080-21 - Online Mental Health and Wellbeing Service",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "85300000",
            "description": "Social work and related services"
        },
        "mainProcurementCategory": "services",
        "description": "Devon County Council (\"The Authority\") alongside partner organisations NHS Devon Clinical Commissioning Group (CCG), Plymouth City Council and Torbay Council are procuring an online Emotional Health and Mental Wellbeing service (EHMWB). The Provider will deliver an accessible, self-directed, online digital-based EMHWB support to adults aged 18 years and over (Service Users) in Devon, Plymouth and Torbay. This will be integrated into the local system to maximise access to this support and other services aligned to the needs of the Service User. It will be a 24/7 offer that particularly enables 'outside office hours' access to trained professionals/practitioners.",
        "lots": [
            {
                "id": "1",
                "description": "Devon County Council (\"The Authority\") alongside partner organisations NHS Devon Clinical Commissioning Group (CCG), Plymouth City Council and Torbay Council are procuring an online Emotional Health and Mental Wellbeing service (EHMWB). The Provider will deliver an accessible, self-directed, online digital-based EMHWB support to adults aged 18 years and over (Service Users) in Devon, Plymouth and Torbay. This will be integrated into the local system to maximise access to this support and other services aligned to the needs of the Service User. It will be a 24/7 offer that particularly enables 'outside office hours' access to trained professionals/practitioners. This will include immediate access to support with a 'no waiting list' approach. This contract will be delivered by a single organisation or consortia which will deliver the service throughout the administrative boundary of Devon County Council, Plymouth City Council and Torbay Council. The contract duration will be 24 months from the 27th June 2022 until 26th June 2024 for the primary period, with the option to extend for a further two periods of 12 months.",
                "value": {
                    "amount": 1080000,
                    "currency": "GBP"
                }
            }
        ],
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "85120000",
                        "description": "Medical practice and related services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "85141000",
                        "description": "Services provided by medical personnel"
                    },
                    {
                        "scheme": "CPV",
                        "id": "85300000",
                        "description": "Social work and related services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKK4"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "awardCriteriaDetails": "The contract award decision will be made on the basis of the most economically advantageous (MEAT) Bid, based on the application of the detailed evaluation criteria shown in Appendix 7 and 8 of the Invitation to Tender (ITT). Evaluation Criteria and Weighting - Quality 100%",
        "reviewDetails": "In accordance with Regulations 86 (notices of decisions to award a contract or conclude a Framework Agreement), 87 (standstill period) and Regulation 91 (enforcement of duties through the court) of the Public Contracts Regulations 2015."
    },
    "awards": [
        {
            "id": "010623-2022-CP2080-21-1",
            "relatedLots": [
                "1"
            ],
            "title": "Online Mental Health and Wellbeing Service",
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-50960",
                    "name": "Kooth Digital Health Limited"
                }
            ]
        }
    ],
    "parties": [
        {
            "id": "GB-FTS-1284",
            "name": "Devon County Council",
            "identifier": {
                "legalName": "Devon County Council"
            },
            "address": {
                "streetAddress": "County Hall, Topsham Road",
                "locality": "Exeter",
                "region": "UKK43",
                "postalCode": "EX2 4QD",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Mr William Reed",
                "telephone": "+44 1392383000",
                "email": "william.reed@devon.gov.uk"
            },
            "roles": [
                "buyer",
                "centralPurchasingBody",
                "reviewBody"
            ],
            "details": {
                "url": "http://www.devon.gov.uk",
                "buyerProfile": "http://www.devon.gov.uk",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "REGIONAL_AUTHORITY",
                        "description": "Regional or local authority"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "01",
                        "description": "General public services"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-2446",
            "name": "NHS Devon Clinical Commissioning Group",
            "identifier": {
                "legalName": "NHS Devon Clinical Commissioning Group"
            },
            "address": {
                "streetAddress": "County Hall, Topsham Road",
                "locality": "Exeter",
                "region": "UKK43",
                "postalCode": "EX2 4QD",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Louise Arrow",
                "email": "l.arrow1@nhs.net"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://devonccg.nhs.uk/"
            }
        },
        {
            "id": "GB-FTS-570",
            "name": "Torbay Council",
            "identifier": {
                "legalName": "Torbay Council"
            },
            "address": {
                "streetAddress": "Town Hall, Castle Circus",
                "locality": "Torquay",
                "region": "UKK42",
                "postalCode": "TQ1 3DR",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Rachel Bell",
                "email": "rachel.bell@torbay.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.torbay.gov.uk"
            }
        },
        {
            "id": "GB-FTS-50959",
            "name": "Plymouth City Council",
            "identifier": {
                "legalName": "Plymouth City Council"
            },
            "address": {
                "streetAddress": "Windsor House",
                "locality": "Plymouth",
                "region": "UKK41",
                "postalCode": "PL6 5UF",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Sarah Lees",
                "email": "sarah.lees@plymouth.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.plymouth.gov.uk"
            }
        },
        {
            "id": "GB-FTS-50960",
            "name": "Kooth Digital Health Limited",
            "identifier": {
                "legalName": "Kooth Digital Health Limited"
            },
            "address": {
                "streetAddress": "5 Merchant Square",
                "locality": "London",
                "region": "UKK4",
                "postalCode": "W2 1AY",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "email": "tenders@kooth.com"
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-FTS-1284",
        "name": "Devon County Council"
    },
    "contracts": [
        {
            "id": "010623-2022-CP2080-21-1",
            "awardID": "010623-2022-CP2080-21-1",
            "title": "Online Mental Health and Wellbeing Service",
            "status": "active",
            "value": {
                "amount": 1080000,
                "currency": "GBP"
            },
            "dateSigned": "2022-04-08T00:00:00+01:00"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "1",
                "measure": "bids",
                "relatedLot": "1",
                "value": 5
            },
            {
                "id": "2",
                "measure": "smeBids",
                "relatedLot": "1",
                "value": 4
            },
            {
                "id": "3",
                "measure": "foreignBidsFromEU",
                "relatedLot": "1",
                "value": 0
            },
            {
                "id": "4",
                "measure": "foreignBidsFromNonEU",
                "relatedLot": "1",
                "value": 1
            },
            {
                "id": "5",
                "measure": "electronicBids",
                "relatedLot": "1",
                "value": 5
            }
        ]
    },
    "language": "en"
}