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CP2080-21 - Online Mental Health and Wellbeing Service

Devon County Council

This public procurement record has 1 release in its history.

Award

25 Apr 2022 at 15:52

Award Notice
Summary of the contracting process

Devon County Council, in collaboration with NHS Devon Clinical Commissioning Group, Plymouth City Council, and Torbay Council, has completed the procurement process for the "Online Mental Health and Wellbeing Service" under the tender ID DN542489. Categorised under social work and related services, this contract targets adults aged 18 and over across Devon, Plymouth, and Torbay, aiming to offer accessible, self-directed online support that operates 24/7. The total contract value is £1,080,000, with a duration of 24 months starting from 27 June 2022, with potential extensions of up to 24 months. The award was given based on the most economically advantageous bid evaluated primarily on quality criteria.

This tender presents significant opportunities for businesses specialising in mental health services, digital health solutions, and remote care delivery. Companies capable of providing integrated, digital-based emotional health support, particularly those with experience in 24/7 service provision, will find this contract appealing. The focus on accessibility and the requirement for immediate support highlights the demand for innovative solutions that facilitate quick and effective mental health care for adults in the specified regions.

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Notice Information

Notice Title

CP2080-21 - Online Mental Health and Wellbeing Service

Notice Description

Devon County Council ("The Authority") alongside partner organisations NHS Devon Clinical Commissioning Group (CCG), Plymouth City Council and Torbay Council are procuring an online Emotional Health and Mental Wellbeing service (EHMWB). The Provider will deliver an accessible, self-directed, online digital-based EMHWB support to adults aged 18 years and over (Service Users) in Devon, Plymouth and Torbay. This will be integrated into the local system to maximise access to this support and other services aligned to the needs of the Service User. It will be a 24/7 offer that particularly enables 'outside office hours' access to trained professionals/practitioners.

Lot Information

Lot 1

Devon County Council ("The Authority") alongside partner organisations NHS Devon Clinical Commissioning Group (CCG), Plymouth City Council and Torbay Council are procuring an online Emotional Health and Mental Wellbeing service (EHMWB). The Provider will deliver an accessible, self-directed, online digital-based EMHWB support to adults aged 18 years and over (Service Users) in Devon, Plymouth and Torbay. This will be integrated into the local system to maximise access to this support and other services aligned to the needs of the Service User. It will be a 24/7 offer that particularly enables 'outside office hours' access to trained professionals/practitioners. This will include immediate access to support with a 'no waiting list' approach. This contract will be delivered by a single organisation or consortia which will deliver the service throughout the administrative boundary of Devon County Council, Plymouth City Council and Torbay Council. The contract duration will be 24 months from the 27th June 2022 until 26th June 2024 for the primary period, with the option to extend for a further two periods of 12 months.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-03301d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/010623-2022
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85120000 - Medical practice and related services

85141000 - Services provided by medical personnel

85300000 - Social work and related services

Notice Value(s)

Tender Value
Not specified
Lots Value
£1,080,000 £1M-£10M
Awards Value
Not specified
Contracts Value
£1,080,000 £1M-£10M

Notice Dates

Publication Date
25 Apr 20224 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
8 Apr 20224 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Devon County Council
Additional Buyers

NHS Devon Clinical Commissioning Group

Plymouth City Council

Torbay Council

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EXETER
Postcode
EX2 4QD
Postcode Area
Exeter
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK43 Devon CC
Delivery Location
TLK4 Devon
Local Authority
Exeter
Electoral Ward
Newtown and St Leonard's
Westminster Constituency
Exeter

Supplier Information

Number of Suppliers
1
Supplier Name

Kooth Digital Health Limited

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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