Fixed Line Voting; IVR & MSDC

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    "id": "ocds-h6vhtk-0330b8-2022-09-27T10:51:35+01:00",
    "date": "2022-09-27T10:51:35+01:00",
    "ocid": "ocds-h6vhtk-0330b8",
    "description": "In the case of technology requirements, the BBC may involve its technology partner (Atos IT Solutions and Services Limited) to assist in the scoping and drafting of invitations to tender and/or the evaluation of tenders. However, the final decision as to which is the most economically advantageous (by reference to the award criteria) will be made by the BBC. The awarding authority reserves the right not to award a contract and to annul the procurement process at any stage. Tenders and all supporting documents must be priced in sterling and all payments will be made in sterling. The contract shall be subject to English law. The awarding authority does not bind itself to accept the lowest, or any tender and reserves the right to accept part of a tender unless the tenderer expressly stipulates otherwise in the tender document.",
    "initiationType": "tender",
    "tender": {
        "id": "PROC2022 13",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
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        "title": "Fixed Line Voting; IVR & MSDC",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "48512000",
            "description": "Interactive voice response software package"
        },
        "mainProcurementCategory": "goods",
        "description": "The BBC is looking for suppliers to provide the telecommunications services and infrastructure for premium and non-premium rate promotions via interactive voice response (IVR), mobile short dial codes (MDSCs), or live call-handling. These will be either on the supplier's own platform with appropriate overflow where necessary or by use of mass-calling platforms. The fully managed service will include securing and maintaining numbers, testing, providing a support team to include account management and technical support, escalation and contingency plans, agreement of work orders and any project-specific special terms (if appropriate), data management and financial reconciliation, financial and other reporting, to be provided by the Supplier, or indirectly via sub-contractors. Section C - Specification Of Requirements of the Tender Documentation has further, detailed requirements. The value of these framework agreements are dependent on the volume of fixed line votes",
        "lots": [
            {
                "id": "1",
                "title": "High Profile Live Events with Revenue Share",
                "description": "Lot 1 will be predominately for Strictly Come Dancing, but may also include other high profile, live events where volumes are likely to be equivalent to Strictly Come Dancing and the BBC would wish to engage a supplier on a revenue share basis (if these become part of the BBC schedule although this is very unlikely).",
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                    "endDate": "2026-07-24T23:59:59+01:00"
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            {
                "id": "2",
                "title": "Fixed Price IVR & MSDC Voting Events",
                "description": "Lot 2 will provide services for Countryfile, and Sports Personality of the Year, as well as any other voting events of a similar scale. Lot 2 will also be the first point of contact for any extra IVR-MSDC, BBC Studios services, and Independent Production services.",
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                "status": "cancelled",
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                            "name": "Technical Solution",
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                        {
                            "name": "Aggregator",
                            "type": "quality",
                            "description": "5.9"
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                        {
                            "name": "Testing",
                            "type": "quality",
                            "description": "3.4"
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                        {
                            "name": "Account Management and Support Services",
                            "type": "quality",
                            "description": "6.7"
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                        {
                            "name": "DE&I",
                            "type": "quality",
                            "description": "4"
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                        {
                            "name": "Demonstration",
                            "type": "quality",
                            "description": "39.6"
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                            "name": "Pricing",
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                            "description": "5.1"
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        "submissionMethod": [
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                    "description": "Where there is more than one economic operator, the BBC reserves the right to require a grouping of economic operators to take a particular legal form or to require a single economic operator to take primary liability or to require that each party undertakes joint and several liability. Please register your interest in this project by taking the following steps: 1 - Register your company on the Jaggaer eSourcing portal (this is only required once): 1.1 Go to https://bbc.bravosolution.co.uk 1.2 - Click the link on the login page to register. 1.3 Accept the terms and conditions and click 'Continue'. 1.4 - Enter your correct business and user details. 1.5 - Note the username you chose and click 'Save' when complete. 1.6 - You will shortly receive an email with your temporary password. 2 - Express an interest in the tender: 2.1 - Login to the portal with the username/password. 2.2 - Click the 'PQQs/ITTs Open to all Suppliers' link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier). 2.3 - Click on the relevant PQQ/ITT to access the content. 2.4 - Click the 'Express Interest' button at the top of the page. This will move the PQQ/ITT into your 'My PQQs/My ITTs page. (This is a secure area reserved for your projects only. 2.5 - You can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ/ITT Details' box. 3. Responding to the tender: 3.1 - Click 'My Response' under PQQ/ITT Details', you can choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining). 3.2 - You can now use the 'Messages' function to communicate with the buyer and seek any clarification. 3.3 - Note the deadline for completion, and then follow the onscreen instructions to complete the PQQ/ITT. There may be a mixture of online and offline actions for you to perform (there is detailed online help available). 3.4 You must then submit your reply using the 'Submit Response' button at the top of the page. If you require any further assistance, please consult the online help, or contact the Jaggaer eSourcing help desk.",
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            "hasElectronicPayment": true
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            "date": "2022-05-25T14:00:00+01:00"
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        "hasRecurrence": false,
        "reviewDetails": "As stated in the Public Contracts Regulations 2015. The applicable review time limits shall be as stated in Regulations 92 and 93 Public Contracts Regulations 2015."
    },
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            "id": "GB-FTS-3323",
            "name": "The British Broadcasting Corporation (BBC)",
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                "legalName": "The British Broadcasting Corporation (BBC)"
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            "address": {
                "streetAddress": "Broadcasting House, Portland Place",
                "locality": "London",
                "region": "UK",
                "postalCode": "W1A 1AA",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 1234567890",
                "email": "rebecca.chisholm@bbc.co.uk",
                "faxNumber": "+44 1234567890",
                "url": "http://bbc.bravosolution.co.uk",
                "name": "Rebecca Chisholm"
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            "name": "Business and Property Courts of England and Wales - TCC",
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        {
            "id": "GB-FTS-64360",
            "name": "Temple Interactive Media Limited",
            "identifier": {
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                "id": "5153049"
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