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24 Hour Onsite First Responder Service

Karbon Homes

This public procurement record has 2 releases in its history.

Award

08 Aug 2023 at 14:48

Award Notice
Tender

05 May 2022 at 10:21

Tender Notice
Summary of the contracting process

The public procurement process for the contract titled "24 Hour Onsite First Responder Service" was recently completed by Karbon Homes. This procurement falls under the "services" category, specifically for customer-care services. The procurement took place in the region of Tyneside. The contract involved multiple locations, including Weavers Court in Alnwick, The Manors in Prudhoe, and The Elms in Chester-le-Street. The procurement method used was an open procedure with a detailed evaluation based on quality and price criteria. The contract values ranged from approximately £134,796.40 to £163,829.60 and were awarded to Orchard Homecare Services Ltd and Burn Brae Care Limited.

This tender for the provision of onsite first response care services offers significant business growth opportunities for companies in the customer-care services industry. Businesses specialising in management, staffing, service delivery, training, and customer service would be well-suited to compete. The contract offers a chance for suppliers to work closely with Karbon Homes, a public housing authority facilitating care for older persons, thus fostering valuable partnerships within the social care sector. The contract allows for extensions, providing continuity and potential for long-term business relationships.

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Notice Information

Notice Title

24 Hour Onsite First Responder Service

Notice Description

Onsite first response care service within the Karbon older persons Extra Care Schemes.

Lot Information

Weavers Court, Alnwick

The provision of an on-site first response care and support service for older people with extra care needs, delivered by an on-site first response Care Team at Weavers Court, Swordy Drive, Alnwick NE66 1SZ - 58 Properties.

Options: 49 month(s) from the commencement date, with 25 initial month(s) and option to extend 2x12 month(s)

The Manors, Prudhoe

The provision of an on-site first response care and support service for older people with extra care needs, delivered by an on-site first response Care Team at The Manors, Adderlane Rd, Prudhoe NE42 5ET - 46 Properties.

Options: 49 month(s) from the commencement date, with 25 initial month(s) and option to extend 2x12 month(s)

The Elms, Chester-le-Street

The provision of an on-site first response care and support service for older people with extra care needs, delivered by an on-site first response Care Team at The Elms, Moorfoot Ave, Chester le Street, DH2 3DQ - 54 Properties.

Options: 49 month(s) from the commencement date, with 25 initial month(s) and option to extend 2x12 month(s)

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-033404
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/023092-2023
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79342320 - Customer-care services

Notice Value(s)

Tender Value
£390,000 £100K-£500K
Lots Value
£390,000 £100K-£500K
Awards Value
Not specified
Contracts Value
£434,120 £100K-£500K

Notice Dates

Publication Date
8 Aug 20233 years ago
Submission Deadline
7 Jun 2022Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
24

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Karbon Homes
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWCASTLE
Postcode
NE12 8EG
Postcode Area
Newcastle upon Tyne
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
TLC22 Tyneside
Local Authority
North Tyneside
Electoral Ward
Longbenton & Benton
Westminster Constituency
Newcastle upon Tyne North

Supplier Information

Number of Suppliers
2
Supplier Names

Orchard Homecare Services Ltd

Burn Brae Care Limited

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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