Award

Provision of CAZ / PCI Compliance

DRIVER & VEHICLE LICENSING AGENCY

This public procurement record has 1 release in its history.

Award

19 May 2022 at 10:40

Summary of the contracting process

The Driver & Vehicle Licensing Agency (DVLA) is undertaking a procurement process for the provision of PCI compliant services related to their Clean Air Zone Contact Centre. This contract, valued at £93,800, is classified under the services category, specifically data network support services. The procurement method is limited, executed through negotiated procedures without the publication of a contract notice. This process is currently in the award stage, with a significant contract date signed on 19th May 2022, and services need to be implemented before the anticipated launch of Manchester's Clean Air Zone service in October 2022. The delivery addresses for this contract are located in the UK, specifically within the region of the contract's authority.

This tender presents a substantial opportunity for businesses specialising in telecommunications and compliance services, especially those capable of providing PCI compliant payment solutions. Firms that can demonstrate a track record in supporting government contracts or have experience with clean air initiatives would be particularly well-suited to compete for this contract. With the contract's duration potentially extending over four years, there is ample scope for businesses to establish a long-term partnership with the DVLA, driving growth and innovation within their service offerings.

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Notice Title

Provision of CAZ / PCI Compliance

Notice Description

DVLA hosts the Clean Air Zone Contact Centre and must implement a PCI compliant assisted digital payment service. This is a critical delivery that must be delivered before Manchester go live with their CAZ service currently planned for October 2022.

Lot Information

Lot 1

A contract for the wider DVLA telephony service including delivering PCI compliant services which specifically excluded CAZ from Scope. Therefore a procurement was undertaken to let a specific contract to cover the development of these services, utilising the same third-party supplier, ensuring continuity of service and avoiding the risk of non-compliance whilst supporting the Clean Air Zones rollout

Options: Contract will be awarded for 4 years with a further 1+1 option

Procurement Information

A contract for the wider DVLA telephony service including delivering PCI compliant services which specifically excluded CAZ from Scope. Therefore we were required to let a specific contract to cover the development of these services, utilising the same third-party supplier, ensuring continuity of service and avoiding the risk of non-compliance whilst supporting the Clean Air Zones rollout.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-033b2e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/013456-2022
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Negotiated without publication of a contract notice
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72315100 - Data network support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£93,800 Under £100K

Notice Dates

Publication Date
19 May 20223 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
18 May 20223 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
DRIVER & VEHICLE LICENSING AGENCY
Contact Name
Dale Best
Contact Email
dale.best@dvla.gov.uk
Contact Phone
+44 1792788214

Buyer Location

Locality
SWANSEA
Postcode
SA6 7JL
Post Town
Swansea
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL4 Mid and South West Wales
Small Region (ITL 3)
TLL43 Swansea
Delivery Location
TLL Wales

Local Authority
Swansea
Electoral Ward
Mynydd-bach
Westminster Constituency
Swansea West

Supplier Information

Number of Suppliers
1
Supplier Name

WAVENET

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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