Tender

Independent Support Service for Complainants, Witnesses and their Families

GENERAL MEDICAL COUNCIL (GMC)

This public procurement record has 1 release in its history.

Tender

23 May 2022 at 15:29

Summary of the contracting process

The General Medical Council (GMC) is currently conducting a procurement process for an "Independent Support Service for Complainants, Witnesses and their Families". This tender falls under the services category, specifically focusing on guidance and counselling services (CPV code: 85312300). The procurement is at the active tender stage, with submissions being accepted until 24 June 2022 at 12:00 PM. This procurement will be executed through an open procedure, allowing a wide range of suppliers to participate, and it operates within the United Kingdom.

This tender presents a significant opportunity for businesses specialising in emotional support services, counselling, and related fields. Companies that can offer independent and confidential support, particularly via telephone, would be well-suited to compete. The GMC seeks to enhance the engagement, confidence, and satisfaction of witnesses and complainants during investigations, thereby inviting providers with experience in sensitive support services to consider this significant contract. The contract also has a duration of 1080 days with potential renewal options, allowing for long-term partnership possibilities.

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Notice Title

Independent Support Service for Complainants, Witnesses and their Families

Notice Description

We need an independent and confidential Independent Support Service (ISS) to provide emotional support by telephone to complainants, witnesses and their families who require support during (and after) an investigation. The aim of this service is to improve levels witness/complainant engagement, confidence and satisfaction. The independence and confidentiality of the service from the GMC is key.

Lot Information

Lot 1

We need an independent and confidential Independent Support Service (ISS) to provide emotional support by telephone to complainants, witnesses and their families who require support during (and after) an investigation. The aim of this service is to improve levels witness/complainant engagement, confidence and satisfaction. The independence and confidentiality of the service from the GMC is key.

Renewal: Three additional periods of 1 year each.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-033cfe
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/013913-2022
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85312300 - Guidance and counselling services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
23 May 20223 years ago
Submission Deadline
24 Jun 2022Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
GENERAL MEDICAL COUNCIL (GMC)
Contact Name
Christine Jack
Contact Email
gmctenders@gmc-uk.org
Contact Phone
+44 1619236340

Buyer Location

Locality
MANCHESTER
Postcode
M3 3AW
Post Town
Manchester
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
Not specified

Local Authority
Manchester
Electoral Ward
Deansgate
Westminster Constituency
Manchester Central

Open Contracting Data Standard (OCDS)

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