Award

Provision of Tech Enabled Care (Telecare)

LIVERPOOL CITY COUNCIL

This public procurement record has 3 releases in its history.

Award

08 Jun 2023 at 12:01

Tender

23 Aug 2022 at 13:46

Planning

24 May 2022 at 13:28

Summary of the contracting process

The Liverpool City Council has recently awarded a contract for the provision of Tech Enabled Care (Telecare) services. The contract aims to deliver high-quality health and care services, integrating technology for better health outcomes in the Liverpool area. The Council has partnered with Millbrook Healthcare Group Ltd for the implementation of this innovative service, emphasising a technology-first approach. The contract, with a value of £13,270,933, was signed on 1st April 2023.

This tender opportunity presents a chance for businesses involved in health services and technology to compete in providing modern care solutions. With a focus on quality and social value, the Liverpool City Council is driving towards a Technology Enabled Care Service and expects continuous innovation and partnership from the chosen provider to embed new practices. The contract's tender process was open and has progressed to the award stage with a clear emphasis on utilising digital technologies to enhance care services and support independent living.

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Notice Title

Provision of Tech Enabled Care (Telecare)

Notice Description

The requirements of this contract is to support the delivery of high-quality health and care services and integrated pathways, providing seamless care to improve health and wellbeing outcomes enabling people to live independently for as long as possible at home The service commissioners recognises that we live in a digital age, and there are increasing expectations around the use of technology and connectivity. We also understand that in future, technology and connectivity will be far more intrinsically embedded into people's lives, and that we need to build the foundations to provide a different type of offer in Adult Services and Health (ASH) as well as the wider health and care ecosystem to respond to this. It is anticipated that the Provider will work in partnership with the Commissioners to deliver a modernised and innovative service to a wide range of service users across the Liverpool City Council Area. The Provider will deliver the supply, installation, recovery and recycling, emergency and routine maintenance of equipment, monitoring and both physical and telephone response for Telecare. Whilst working with the Service Commissioners to move to new digital technologies. The Commissioners are working towards a Technology Enabled Care Service, introducing new processes and technologies to change the operating model, introducing a technology first approach. The Provider will work in partnership with the Service Commissioners to ensure the new service is embedded in to practice and supports a technology first approach.

Lot Information

Lot 1

The procurement for this service is open procedure (light touch services) and the requirements of this contract is to support the delivery of high-quality health and care services and integrated pathways, providing seamless care to improve health and wellbeing outcomes enabling people to live independently for as long as possible at home The service commissioners recognises that we live in a digital age, and there are increasing expectations around the use of technology and connectivity. We also understand that in future, technology and connectivity will be far more intrinsically embedded into people's lives, and that we need to build the foundations to provide a different type of offer in Adult Services and Health (ASH) as well as the wider health and care ecosystem to respond to this. It is anticipated that the Provider will work in partnership with the Commissioners to deliver a modernised and innovative service to a wide range of service users across the Liverpool City Council Area. The Provider will deliver the supply, installation, recovery and recycling, emergency and routine maintenance of equipment, monitoring and both physical and telephone response for Telecare. Whilst working with the Service Commissioners to move to new digital technologies. The Commissioners are working towards a Technology Enabled Care Service, introducing new processes and technologies to change the operating model, introducing a technology first approach. The Provider will work in partnership with the Service Commissioners to ensure the new service is embedded in to practice and supports a technology first approach.

Options: There is an option to extend the contract for a period of up to 3 years at the discretion at the authority.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-033e8b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/016289-2023
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

85100000 - Health services

Notice Value(s)

Tender Value
£13,270,933 £10M-£100M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£13,270,933 £10M-£100M

Notice Dates

Publication Date
8 Jun 20232 years ago
Submission Deadline
23 Sep 2022Expired
Future Notice Date
21 Jul 2022Expired
Award Date
31 Mar 20232 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
LIVERPOOL CITY COUNCIL
Contact Name
Ms Cathy Walsh
Contact Email
cathy.walsh@liverpool.gov.uk
Contact Phone
+44 1512330591

Buyer Location

Locality
LIVERPOOL
Postcode
L3 1DS
Post Town
Liverpool
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
TLD7 Merseyside, TLD72 Liverpool

Local Authority
Liverpool
Electoral Ward
Waterfront South
Westminster Constituency
Liverpool Riverside

Supplier Information

Number of Suppliers
1
Supplier Name

MILLBROOK HEALTHCARE GROUP LTD (T/A MILLBROOK HEALTHCARE

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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