Tender

Tender for the provision of an Enterprise Service Management Tool

HOUSING 21

This public procurement record has 1 release in its history.

Tender

31 May 2022 at 11:05

Summary of the contracting process

The procurement process involves Housing 21 seeking tenders for the provision of an Enterprise Service Management Tool, with a total value of £500,000. This project, categorised under IT services, consulting, and software development, aims to replace legacy software with a cloud-based solution that enhances service quality and delivery. The procurement is currently in the active tender stage, with a submission deadline set for 1st July 2022. Interested bidders should submit their proposals using the restricted procedure method, and the contract duration is expected to last 1080 days, with opportunities for renewal every five years.

This tender presents a significant opportunity for small and medium enterprises (SMEs) within the IT services and software development sectors. Businesses that specialise in IT service management tools, particularly those experienced in transitioning to cloud-based solutions, would be well-suited to compete for this contract. Additionally, firms that prioritize high-quality service delivery and cost-effectiveness will likely be favoured, as evaluation criteria span 60% quality and 40% cost.

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Notice Title

Tender for the provision of an Enterprise Service Management Tool

Notice Description

The aim of this project is to move to a full cloud-based SaaS solution that will support improved service quality and delivery, through more efficient and mature ITSM processes and functions along with providing new service management capability for the Housing 21 HR team with future options for expanding use of the service management tool to other areas of Housing 21 business.

Lot Information

Lot 1

Housing 21 wish to procure and implement a new ITSM service which is due to replace legacy on premise software. Additional information: To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/2844GM9J9W

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0341f6
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/015184-2022
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£500,000 £500K-£1M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
31 May 20223 years ago
Submission Deadline
1 Jul 2022Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
5 Years

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
HOUSING 21
Contact Name
Gill Brown
Contact Email
procurementteam@housing21.org.uk
Contact Phone
+44 7872156532

Buyer Location

Locality
BIRMINGHAM
Postcode
B16 8TP
Post Town
Birmingham
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
Not specified

Local Authority
Birmingham
Electoral Ward
Ladywood
Westminster Constituency
Birmingham Ladywood

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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