Planning

AHG_000464 - Microsoft Dynamics CRM Development and Support Partner (CS161)

ANCHOR HANOVER GROUP

This public procurement record has 1 release in its history.

Planning

06 Jun 2022 at 09:57

Planning Notice
Summary of the contracting process

The Anchor Hanover Group is planning a procurement process to identify a Microsoft Dynamics CRM Development and Support Partner, titled "AHG_000464 - Microsoft Dynamics CRM Development and Support Partner (CS161)". This initiative falls under the services category, specifically focusing on programming services for application software, located in London, United Kingdom. The procurement is currently at the planning stage, with a future notice expected on 20 June 2022. The contract is projected to span 3+1+1 years, although the total value is yet to be determined and will depend on the deliverables of each project.

This tender presents significant opportunities for businesses specialising in software development and support services, particularly those with experience in agile methodologies and Microsoft platforms. Companies that possess strong communication capabilities and a track record of delivering high-quality software solutions within structured processes will be well-positioned to compete. By aligning with Anchor Hanover's objectives, businesses can contribute to the development of vital technology systems that enhance service delivery for a not-for-profit organisation dedicated to providing housing and care for older people in England.

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Notice Information

Notice Title

AHG_000464 - Microsoft Dynamics CRM Development and Support Partner (CS161)

Notice Description

We are looking to go to market for a Dynamics CRM Development partner to work alongside our internal Software Development, Dev Ops, QA, and Data Engineering teams to deliver on defined pieces of work within fixed time frames and set deliverables against either a fixed price or time and materials contract. The same organisation should be able to provide ongoing support and maintenance under a managed service statement of works with associated SLA?s etc. The first deliverable from this partnership will be a Case Management process and workflow within Dynamics serving Anchor?s Customer Centre addressing Housing Complaints and Anti-Social Behaviour. It is anticipated this will be a 3+1+1 year contract. Total value is unknown at this stage and will depend on the deliverables for each project.

Lot Information

Lot 1

Anchor Hanover are the largest provider of specialist Housing and Care for older people in England. We are run ?not-for-profit?, with a strong balance sheet. We have over 1,700 sites in England including 114 Care homes. We provide 54,000 older people with homes including over 5,000 people in our residential care properties. We look to the future, with an ambitious plan to build 5,700 new homes over the next 10 years. We have developed a technology foundation based on Microsoft?s hosted services that delivers a customer and colleague portal. We have introduced Agile and DevOps methodologies during this implementation and intend to continue to use these methods to further develop additional features and capabilities on this platform. In addition, we have implemented a Data Lake using standard Microsoft Azure technologies. This is being used to consolidate data from several sources allowing us gain insights through all our data in a single consistent way. We are looking for someone with extensive experience in delivering high quality software solutions in an outsourced agile manner and will be willing to work within the constraints of the tools, processes and standards that Anchor have defined. Key to the success of this relationship will be clear communications, structured processes for delivery and strict adherence to Anchor?s processes including meeting all QA and Testing requirements. Additional information: To register your interest, please follow the below link: https://anchorhanover.wax-live.com/S2C/DisplayModules/TradeModules/Negotiations/Opportunities/ViewEvent.aspx?EventID=1004

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-034316
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/015472-2022
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72212000 - Programming services of application software

Notice Value(s)

Tender Value
£1
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
6 Jun 20223 years ago
Submission Deadline
Not specified
Future Notice Date
19 Jun 2022Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
ANCHOR HANOVER GROUP
Contact Name
Alexander Holdsworth
Contact Email
procurement@anchor.org.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
WC1E 7HJ
Post Town
Central London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI36 Camden
Delivery Location
TLE41 Bradford
Local Authority
Camden
Electoral Ward
Bloomsbury
Westminster Constituency
Holborn and St Pancras

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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