Award

THE PROVISION OF GREEN DEAL OMBUDSMAN AND INVESTIGATION SERVICES

DEPARTMENT OF BUSINESS ENERGY AND INDUSTRIAL STRATEGY

This public procurement record has 1 release in its history.

Award

10 Jun 2022 at 18:05

Summary of the contracting process

The procurement process titled "The Provision of Green Deal Ombudsman and Investigation Services" was conducted by the Department of Business Energy and Industrial Strategy in the United Kingdom. This contract, classified under the industry category of business services covering law, marketing, consulting, recruitment, printing, and security, is currently in the award stage following the completion of the tender process. The contract was signed on 9th June 2022, with a total value of £100,000. The procurement was carried out through a limited method without prior publication, specifically as a Single Tender Action due to the unique capabilities of the Ombudsman Services in fulfilling these requirements.

This contract presents significant opportunities for businesses specialising in complaint resolution, regulatory services, and consumer protection. Firms that understand the regulatory landscape or have experience in dealing with ombudsman services would be well-positioned to explore similar future tenders or engage in collaboration with the awarding authority. The limited procurement method suggests a focus on quality and specialised knowledge, underscoring the competitive advantage held by businesses with established expertise in the domain of governmental complaint resolution processes.

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Notice Title

THE PROVISION OF GREEN DEAL OMBUDSMAN AND INVESTIGATION SERVICES

Notice Description

The Green Deal Framework Regulations (Disclosure, Acknowledgement, Redress etc) Regulations 2012 (the 'Framework Regulations') place a duty on the Secretary of State to have a GD Ombudsman Scheme in operation. The GD Ombudsman Service will investigate and consider cases relating to complaints of alleged breaches of the Framework Regulations. It is one of the first routes of complaint resolution for customers where their complaint has not been satisfactorily resolved by the initial parties involved and is an important step in our ability to apply sanctions.

Procurement Information

The Ombudsman Services are the only supplier who are able to complete these works

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-034572
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/016077-2022
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79000000 - Business services: law, marketing, consulting, recruitment, printing and security

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£100,000 £100K-£500K

Notice Dates

Publication Date
10 Jun 20223 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
8 Jun 20223 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT OF BUSINESS ENERGY AND INDUSTRIAL STRATEGY
Contact Name
Not specified
Contact Email
ben.bilefield@beis.gov.uk
Contact Phone
+44 2072152967

Buyer Location

Locality
LONDON
Postcode
SW1H 0ET
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

THE OMBUDSMAN SERVICE

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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