Award

WCC - Parking Services (Business Processing, People & Resources, Abandoned Vehicles & Vehicle Relocations)

WESTMINSTER CITY COUNCIL

This public procurement record has 2 releases in its history.

Award

27 Apr 2023 at 13:24

Tender

01 Jul 2022 at 14:42

Summary of the contracting process

The Westminster City Council has completed the procurement process for Parking Services, divided into three lots: Business Processing, People & Resources, and Abandoned Vehicles & Vehicle Relocations. The services include managing the kerbside, statutory processes, permit processing, parking enforcement, and more. The contracts have been awarded to Marston (Holdings) Limited and APCOA Parking UK Ltd. The contracts were signed on 17th January 2023, with values totalling GBP 43,320,000. The procurement method was selective with a restricted procedure.

This tender presents business growth opportunities for companies capable of providing parking services, business processing solutions, vehicle relocations, and enforcement services. Businesses with experience in managing statutory processes, parking compliance, and fleet operations are well-suited to compete. The contract duration extends from 1st April 2023 to 31st March 2027, offering a potentially lucrative long-term engagement. The location for service delivery includes Dingwall, Scotland, and the City of Westminster.

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Notice Title

WCC - Parking Services (Business Processing, People & Resources, Abandoned Vehicles & Vehicle Relocations)

Notice Description

Lot 1 Business Processing The core scope and purpose of the Parking Services Business Processing Solutions Contract is to: Deliver business processing solution for management of the kerbside Provide the management of all statutory processes Contact centre and management of all contacts Management of all permits and permit processing Management of suspensions processing Camera enforcement processing Payment processing Lot 2 - People & Resources The core scope and purpose of the People & Resources Contract is: To provide a flexible pool of Marshals for deployment on for on and off-street locations. To provide all support, vehicles, uniforms, base locations and stationery to successfully deliver the Marshal's duties. To increase parking compliance by enforcing Westminster City Council's parking legislation and policies. To help improve WCC's air quality by educating drivers. To install parking suspensions and return parking bays to service. To carry out Site Inspections and report on parking related assets and abandoned vehicles. Flexibility for on street and back-office functions to take on additional roles Lot 3 - Abandoned Vehicles and Vehicle Relocations The core scope and purpose of the contract is to. Relocate in-correctly parked vehicles. Relocate vehicles on instruction of WCC . Provide relocation vehicles for other departments as and when required i.e. Events Team, Drainage and Horticultural team. Remove abandoned vehicles, store and also dispose of them.

Lot Information

Business Processing

The core scope and purpose of the Parking Services Business Processing Solutions Contract is to: Deliver business processing solution for management of the kerbside Provide the management of all statutory processes Contact centre and management of all contacts Management of all permits and permit processing Management of suspensions processing Camera enforcement processing Payment processing

Renewal: 4 year initial term with options to extend by 2 x 2 years. Possible total of 8 years.

People & Resources

The core scope and purpose of the People & Resources Contract is: To provide a flexible pool of Marshals for deployment on for on and off-street locations. To provide all support, vehicles, uniforms, base locations and stationery to successfully deliver the Marshal's duties. To increase parking compliance by enforcing Westminster City Council's parking legislation and policies. To help improve WCC's air quality by educating drivers. To install parking suspensions and return parking bays to service. To carry out Site Inspections and report on parking related assets and abandoned vehicles. Flexibility for on street and back-office functions to take on additional roles

Renewal: 4 year initial term with options to extend by 2 x 2 years. Possible total of 8 years.

Abandoned Vehicles and Vehicle Relocations

The core scope and purpose of the contract is to; Relocate in-correctly parked vehicles. Relocate vehicles on instruction of WCC . Provide relocation vehicles for other departments as and when required i.e. Events Team, Drainage and Horticultural team. Remove abandoned vehicles, store and also dispose of them.

Renewal: 4 year initial term with options to extend by 2 x 2 years. Possible total of 8 years.

Business Processing

The core scope and purpose of the Parking Services Business Processing Solutions Contract is to: Deliver business processing solution for management of the kerbside Provide the management of all statutory processes Contact centre and management of all contacts Management of all permits and permit processing Management of suspensions processing Camera enforcement processing Payment processing

People & Resources

The core scope and purpose of the People & Resources Contract is: To provide a flexible pool of Marshals for deployment on for on and off-street locations. To provide all support, vehicles, uniforms, base locations and stationery to successfully deliver the Marshal's duties. To increase parking compliance by enforcing Westminster City Council's parking legislation and policies. To help improve WCC's air quality by educating drivers. To install parking suspensions and return parking bays to service. To carry out Site Inspections and report on parking related assets and abandoned vehicles. Flexibility for on street and back-office functions to take on additional roles

Vehicle Relocations & Abandoned Vehicles

The core scope and purpose of the contract is to; Relocate incorrectly parked vehicles. Relocate vehicles on instruction of WCC . Provide relocation vehicles for other departments as and when required i.e. Events Team, Drainage and Horticultural team. Remove abandoned vehicles, store and also dispose of them.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-034d37
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/012145-2023
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

63 - Supporting and auxiliary transport services; travel agencies services


CPV Codes

63712400 - Parking services

Notice Value(s)

Tender Value
Not specified
Lots Value
£92,400,000 £10M-£100M
Awards Value
Not specified
Contracts Value
£41,859,000 £10M-£100M

Notice Dates

Publication Date
27 Apr 20232 years ago
Submission Deadline
1 Aug 2022Expired
Future Notice Date
Not specified
Award Date
17 Jan 20233 years ago
Contract Period
31 Mar 2023 - 31 Mar 2027 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Active, Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
WESTMINSTER CITY COUNCIL
Contact Name
Not specified
Contact Email
tenders@westminster.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SW1E 6QP
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLI32 Westminster, TLM62 Inverness and Nairn, Moray, and Badenoch and Strathspey

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
2
Supplier Names

APCOA PARKING

MARSTON (HOLDINGS

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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