Award

Unified Communications Network Replacement & CCaaS/UCaaS

NORTHERN GAS NETWORKS LIMITED

This public procurement record has 2 releases in its history.

Award

07 Oct 2022 at 09:38

Award

28 Jul 2022 at 09:53

Summary of the contracting process

Northern Gas Networks Limited has recently awarded a contract for the Unified Communications Network Replacement & CCaaS/UCaaS project. This procurement falls under the IT services category and involves the replacement of the current telephony solution alongside WAN, LAN & WLAN. The procurement method used was an Award procedure without prior publication of a call for competition. The buying organisation, Northern Gas Networks Limited, based in Leeds, United Kingdom, awarded the contract on 7th October 2022.

This tender presents opportunities for businesses providing IT services, especially those focused on consulting, software development, and support. Companies with expertise in Unified Communications and Contact Centre solutions are well-suited to compete due to the nature of the project. The contract has been awarded to 4NET TECHNOLOGIES LIMITED TRADING AS FOURNET, a large-scale supplier based in Manchester. Businesses aiming to expand in the IT services sector should consider leveraging their capabilities in cloud infrastructure and agile services to align with the requirements of this contracting opportunity.

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Notice Title

Unified Communications Network Replacement & CCaaS/UCaaS

Notice Description

It is the intention that FourNet replace the current telephony solution alongside the WAN, LAN & WLAN.

Lot Information

Lot 1

It is the intention that FourNet replace the current telephony solution alongside the WAN, LAN & WLAN. The proposed solution gives NGN far greater resilience to high volumes of incoming calls than our current set up, this is a direct recommendation in the recent Ofgem report and intervention after storm Arwen which NGN need to take action on. FourNet are providing a contact centre and UC platform which is built on the fundamentals of the cloud infrastructure project that is currently being delivered as part of their Agile Cloud service.

Procurement Information

It will be beneficial this contract to be aligned under the same managed service as our WAN, LAN and Unified Comms contract. No other partner can provide the integration between our Unified Comms solution and contact centre service as we are in contract with FourNet, who leverage their agile cloud for both. FourNet are CXone's only strategic integration partner, due to service interconnect with Agile Cloud. This will be a fully integrated solution rather than siloed services.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0356cf
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/028198-2022
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£568,222 £500K-£1M

Notice Dates

Publication Date
7 Oct 20223 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
27 Jul 20223 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NORTHERN GAS NETWORKS LIMITED
Contact Name
Harriet Wilkes, Rebecca Rowley
Contact Email
hwilkes@northerngas.co.uk, rrowley@northerngas.co.uk
Contact Phone
+44 7813523683, +44 7935077342

Buyer Location

Locality
LEEDS
Postcode
LS15 8TU
Post Town
Leeds
Country
England

Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE42 Leeds
Delivery Location
TLI London

Local Authority
Leeds
Electoral Ward
Garforth & Swillington
Westminster Constituency
Leeds East

Supplier Information

Number of Suppliers
2
Supplier Names

4NET TECHNOLOGIES LIMITED TRADING AS FOURNET

FOURNET

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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