Award

SC22223 - C-Care Technology Resilience Voucher Scheme

KENT COUNTY COUNCIL

This public procurement record has 2 releases in its history.

Award

07 Feb 2023 at 09:48

Tender

02 Aug 2022 at 14:31

Summary of the contracting process

The Kent County Council has awarded the contract for the "SC22223 - C-Care Technology Resilience Voucher Scheme" to itself. The scheme aims to support Kent-based SMEs affected by the Covid-19 pandemic by providing technology resilience vouchers worth around £300,000. This initiative is part of the C-Care project led by the council, involving partner organisations from the UK and France. The scheme focuses on areas such as web-based activities, remote working technologies, software solutions, digital marketing, skills development, and equipment investments to boost digital capabilities. The voucher scheme was launched in November 2021 and will support 300 SMEs until the end of 2022.

The "C-Care Technology Resilience Voucher Scheme" by Kent County Council presents a significant opportunity for businesses offering digital services. SMEs in Kent looking to enhance their digital presence, implement new technologies, or improve their online activities could benefit from this scheme. Businesses offering IT services, software development, digital marketing, and related solutions are well-suited to compete in areas like web-based activities, remote working technologies, software solutions, digital marketing, and equipment investments. The scheme aims to help SMEs in Kent build resilience, connect with customers digitally, and adapt their operations in response to the pandemic's challenges.

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Notice Title

SC22223 - C-Care Technology Resilience Voucher Scheme

Notice Description

C-Care is cross-Channel Interreg project which aims to respond to some of the socio-economic challenges brought about by the Covid-19 pandemic. C-Care is led by Kent County Council and involves 3 other English and 3 French partner organisations who are jointly implementing the project. C-Care will provide support to businesses and individuals at risk of exclusion in the France-Channel England area to aid economic recovery. As part of this project, the Growth & Communities Division within GET is leading on a technology resilience voucher pilot scheme to provide support to Kent businesses. The scheme was launched in November 2021 when Kent SMEs could start to apply for vouchers. A framework of suppliers was procured during the summer of 2021 which resulted in seven suppliers being selected and approved to provide services to Kent businesses under the voucher scheme. A total number of 385 applications were received between November 2021 and June 2022 and 320 were approved. However, 74 (23.12%) of these which have been withdrawn - the main reason being given by SMEs was a lack of a suitable supplier on the framework to deliver the service they wanted. Not every lot was filled by suppliers and only 4 of the 7 suppliers have actually been selected by beneficiary SMEs to complete a voucher project. Some current suppliers have also indicated that they are very near to reaching full capacity to deliver voucher projects.

Lot Information

Web-based Activities

Enhancements to existing web sites or new landing pages facilitate online sales / bookings Interconnectivity with e-commerce and supply chain platforms

Remote Working Technologies

Pivoting to cloud storage to help with remote team management and operational efficiency Online collaboration tools / CMS / CRM systems

Software solutions & Apps

Development of apps / software solutions to better connect with customers Cyber security & data protection solutions (excluding statutory obligations linked to the General Data Protection Regulation - GDPR

Digital Marketing & Promotional Activities

E-commerce activities (including international) Digital marketing / video / social media / SEO activity to expand customer reach or provide assurance of 'Covid-secure' operations Virtual product / business showcasing (including virtual tours, 3D models, VR, AR etc.)

Skills & Capacity Building

Staff training / digital upskilling including transitioning to hybrid working, programming, cyber & data security etc Virtual meeting tools and training for improving efficiency / connecting to customers

Equipment & small Investments to facilitate digital activity

Investments or equipment to facilitate a new digital process or improve digital resilience including spatial computing Digital infrastructure solutions for click & collect, invoicing etc., infrastructure systems including remote working solutions / VOIP

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-035855
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/003656-2023
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£1,000 Under £100K

Notice Dates

Publication Date
7 Feb 20233 years ago
Submission Deadline
1 Sep 2022Expired
Future Notice Date
Not specified
Award Date
7 Sep 20223 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
KENT COUNTY COUNCIL
Additional Buyers

EUROPEAN UNION

Contact Name
Mr Cameron Croucher
Contact Email
cameron.croucher@kent.gov.uk
Contact Phone
+44 3000411901

Buyer Location

Locality
MAIDSTONE
Postcode
ME14 1XQ
Post Town
Rochester
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ4 Kent
Small Region (ITL 3)
TLJ45 Mid Kent
Delivery Location
TLJ4 Kent

Local Authority
Maidstone
Electoral Ward
Penenden Heath
Westminster Constituency
Maidstone and Malling

Supplier Information

Number of Suppliers
1
Supplier Name

KENT COUNTY COUNCIL

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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