Award

Community Safety Case Management System

TORBAY COUNCIL

This public procurement record has 3 releases in its history.

Award

24 Jan 2023 at 09:55

TenderUpdate

07 Oct 2022 at 14:27

Tender

13 Sep 2022 at 08:41

Summary of the contracting process

The Torbay Council is seeking a supplier for the Community Safety Case Management System. This procurement falls under the goods category and involves providing a back-office case management system, a customer web portal, and an agile solution. The procurement method is selective, using a restricted procedure. The procurement stage is currently marked as unsuccessful.

This tender offers an opportunity for businesses specializing in software packages and information systems to cater to the Community Safety Services of Torbay Council. Companies with expertise in quality, social value, and pricing, suited for selective procurement procedures, can potentially compete for this contract. The deadline for submission was extended to October 14th, 2022. It is advised to monitor further updates for potential opportunities.

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Notice Title

Community Safety Case Management System

Notice Description

Torbay Council is seeking a single Supplier who can provide the following facilities for Community Safety Services with their proposed solution: a) A back-office case management system; b) A customer web portal; and c) An agile solution. Throughout this procurement, Community Safety Services refers to and includes Licensing, Food Safety, Health and Safety, Housing Standards and Environmental Health, and ASB & Vulnerability.

Lot Information

Lot 1

Torbay Council is seeking a single Supplier who can provide the following facilities for Community Safety Services with their proposed solution: a) A back-office case management system; b) A customer web portal; and c) An agile solution. Throughout this procurement, Community Safety Services refers to and includes Licensing, Food Safety, Health and Safety, Housing Standards and Environmental Health, and ASB & Vulnerability.

Renewal: It is intended that the initial period of 4 years will be followed by an annual rolling 12-month Contract for hosting and maintenance and support.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0367df
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/002101-2023
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
£650,000 £500K-£1M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
24 Jan 20233 years ago
Submission Deadline
13 Oct 2022Expired
Future Notice Date
Not specified
Award Date
24 Jan 20233 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Unsuccessful
Lots Status
Cancelled
Awards Status
Unsuccessful
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
TORBAY COUNCIL
Contact Name
Mrs Clare Farquhar
Contact Email
clare.farquhar@torbay.gov.uk
Contact Phone
+44 1803208514

Buyer Location

Locality
TORQUAY
Postcode
TQ1 3DR
Post Town
Torquay
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK42 Torbay
Delivery Location
TLK42 Torbay

Local Authority
Torbay
Electoral Ward
Tormohun
Westminster Constituency
Torbay

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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