Facilities Management Services - Lot 3 Cleaning Services

{
    "tag": [
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    "id": "ocds-h6vhtk-036a25-2023-03-08T13:35:35Z",
    "date": "2023-03-08T13:35:35Z",
    "ocid": "ocds-h6vhtk-036a25",
    "description": "It is estimated that the total value of the services over the 4 year duration will be GBP 435,850.60 (excluding VAT). This is the figure which has been used in II.1.7 & V.2.4. It should be noted that this figure cannot be fully determined due to the reactive nature of some services. Therefore the figure is based on HIEs best estimates at this time. (SC Ref:716030)",
    "initiationType": "tender",
    "tender": {
        "id": "FTS 021",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Facilities Management Services - Lot 3 Cleaning Services",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "90900000",
            "description": "Cleaning and sanitation services"
        },
        "mainProcurementCategory": "services",
        "description": "THIS IS A CONTRACT AWARD NOTICE AND AS SUCH THE PROCUREMENT PROCESS IS COMPLETE. HIE are seeking suitably qualified and experienced suppliers to provide the Facilities Management Services covering a range of services for the buildings within the Inverness Campus (both owned by HIE and/or co-owned by HIE and the University of the Highlands and Islands (UHI); the common areas of the Campus (which are the responsibility of the ICOA) with some services also being for HIE Area Offices. The requirements are being divided in to 5 Lots as follows: - Lot 1 Planned Preventative Maintenance & Reactive Repairs Services - Lot 2 Reception and Support Services - Lot 3 Cleaning Services - Lot 4 Waste Collection, Recycling and Management Services - Lot 5 Security Services THIS NOTICE RELATES TO LOT 3 CLEANING SERVICES.",
        "value": {
            "amount": 520000,
            "currency": "GBP"
        },
        "lots": [
            {
                "id": "1",
                "description": "HIE requires a suitably qualified and experienced supplier to provide a comprehensive cleaning service within An Lochran, LSIC, Solasta House (including Nexus) and Aurora House, delivered in a safe and efficient manner. The supplier shall take responsibility for maintaining all internal cleanable areas including fixtures, fittings, furniture and finishes, to minimise degradation, enhance asset life cycle and ensure HIE's high standards and image are maintained. The initial 3 year budget currently available to deliver this service is between GBP 292 500 and GBP 390 000 (excluding VAT). Contracts will be managed and administrated by HIE for other parties including, for example UHI (who will not be entering in to direct contracts with suppliers). The contract will commence on 1st April 2023 for an initial period of 3 years to 31st March 2026, with HIE having the option to extend for a period or periods together not exceeding 1 year following the Initial Term with the 4 year expiry date being 31st March 2027. See Tender documentation for full details. Additional information: Economic operators may be excluded from this competition if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015.",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Community Benefits & Wealthbuilding - Themes Offered",
                            "type": "quality",
                            "description": "Pass/Fail"
                        },
                        {
                            "name": "Community Benefits & Wealthbuilding - Monitoring and Reporting",
                            "type": "quality",
                            "description": "5%"
                        },
                        {
                            "name": "Fair Work Practices - Payment of Real Living Wage",
                            "type": "quality",
                            "description": "Pass/Fail"
                        },
                        {
                            "name": "Fair Work Practices- Practices and Approach",
                            "type": "quality",
                            "description": "5%"
                        },
                        {
                            "name": "Sustainability and Net Zero",
                            "type": "quality",
                            "description": "10%"
                        },
                        {
                            "name": "Delivery Methodology & Quality Management",
                            "type": "quality",
                            "description": "20%"
                        },
                        {
                            "name": "Management & Delivery Team",
                            "type": "quality",
                            "description": "15%"
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                    ]
                },
                "value": {
                    "amount": 520000,
                    "currency": "GBP"
                },
                "contractPeriod": {
                    "durationInDays": 1080
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "The Contract will be awarded for an initial period of 3 years with HIE having the option to extend for a period or periods together not exceeding 1 calendar year following the Initial Term."
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": true,
                "options": {
                    "description": "HIE reserves the right, on giving reasonable written notice from time to time, to require changes to the Services (whether by way of the removal of Services, the addition of new Services, or increasing or decreasing the Services or specifying the order in which the Services are to be performed or the locations where the Services are to be provided). HIE shall not require any such change other than where it is permitted by Regulation 72 of the Public Contracts (Scotland) Regulations 2015. In accordance with Regulation 72(1)(a) of the Public Contracts (Scotland) Regulations 2015, HIE reserves the right to make changes to the volume, scope or location of the Services to be supplied under the Contract following a review of the Services by HIE, particularly with regard to demand and budgetary availability or where HIE's strategic focus changes as a result of changes in Scottish Government policy or as a result of a direction given to them by the Scottish Government. This may result in amendments to existing requirements under the Contract. Contract modifications may include (but are not limited to): - Changes to service requirements to implement additional hygiene and cleaning measures due to Covid-19 or any other pandemic or public health emergency. - Changes to building occupancy or activities which results in an increased or decreased cleaning resource requirement. - Changes in lease agreements or occupancy which lead to areas being permanently or temporarily vacant. - Requests from occupiers or tenants to increase service provision, including number of days and number of hours required. - Addition or removal of buildings within the Campus. - Changes to task frequencies and cleaning schedules. - Changes to HIE's available budget to deliver these services."
                },
                "status": "cancelled"
            }
        ],
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
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                        "scheme": "CPV",
                        "id": "90910000",
                        "description": "Cleaning services"
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                    {
                        "scheme": "CPV",
                        "id": "90911000",
                        "description": "Accommodation, building and window cleaning services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "90911200",
                        "description": "Building-cleaning services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "90911300",
                        "description": "Window-cleaning services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "90919200",
                        "description": "Office cleaning services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79993000",
                        "description": "Building and facilities management services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79993100",
                        "description": "Facilities management services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKM6"
                    },
                    {
                        "region": "UKM6"
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                "relatedLot": "1"
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        ],
        "submissionMethod": [
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        "submissionMethodDetails": "http://www.publiccontractsscotland.gov.uk",
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            "criteria": [
                {
                    "minimum": "4B.5 It is a requirement of this Contract that bidders hold, or can commit to obtain prior to the commence of any subsequently awarded Framework, the types and levels of insurance indicated below: - Professional Risk Indemnity Insurance = GBP 1M in aggregate - Employer's (Compulsory) Liability Insurance = GBP 5M for each and every claim (See http://www.hse.gov.uk/pubns/hse40.pdf) - Public Liability Insurance = GBP 5M for each and every claim 4B.6 HMRC IR35 (not scored) HIE as a public body must comply with HMRC IR35 provisions. Therefore, where you are bidding as a personal service company (PSC) or will be using a personal service company to provide services under the Framework please identify these PSC (s) in your response to 4B.6.Further guidance and a link to the HMRC ''test employment details for tax'' tool can be located at https://www.gov.uk/guidance/check-employment-status-for-tax"
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        "contractTerms": {
            "performanceTerms": "The Contract will include Key Performance Indicators (KPI's) and Service Levles which can be found within the Tender documentation.",
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            "electronicInvoicingPolicy": "allowed",
            "hasElectronicPayment": true
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        "otherRequirements": {
            "requiresStaffNamesAndQualifications": true
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        "procurementMethodDetails": "Open procedure",
        "coveredBy": [
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        "tenderPeriod": {
            "endDate": "2022-10-26T12:00:00+01:00"
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        "bidOpening": {
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        "hasRecurrence": true,
        "reviewDetails": "An economic operator that suffers, or is at risk of suffering, loss or damage attributable to a breach of duty under the Public Contracts (Scotland) Regulations 2015 or the Procurement Reform (Scotland) Act 2014 , may bring proceedings in the Sheriff Court or the Court of Session.",
        "recurrence": {
            "description": "HIE reserves the right to re-tender for these services upon termination of the contract or at the end of the contract period, including any extension period."
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    },
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            "name": "Highlands and Islands Enterprise",
            "identifier": {
                "legalName": "Highlands and Islands Enterprise",
                "id": "313"
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            "address": {
                "streetAddress": "An Lochran, 10 Inverness Campus",
                "locality": "Inverness",
                "region": "UKM6",
                "postalCode": "IV2 5NA",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 1463245245",
                "email": "hieprocurement@hient.co.uk",
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            "details": {
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                        "id": "04",
                        "description": "Economic affairs"
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            }
        },
        {
            "id": "GB-FTS-1262",
            "name": "Inverness Sheriff Court and Justice of the Peace Court",
            "identifier": {
                "legalName": "Inverness Sheriff Court and Justice of the Peace Court"
            },
            "address": {
                "streetAddress": "The Inverness Justice Centre, Longman Road",
                "locality": "Inverness",
                "postalCode": "IV1 1AH",
                "countryName": "United Kingdom"
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            "contactPoint": {
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                "email": "inverness@scotcourts.gov.uk"
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        },
        {
            "id": "GB-FTS-77068",
            "name": "Pristine Clean Services Limited",
            "identifier": {
                "legalName": "Pristine Clean Services Limited",
                "id": "SC188426"
            },
            "address": {
                "streetAddress": "Pristine House, Dalcross",
                "locality": "INVERNESS",
                "region": "UKM62",
                "postalCode": "IV2 7JL",
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