Award

Refugee Resettlement Services Framework 2022 - 2028

LIVERPOOL CITY COUNCIL

This public procurement record has 2 releases in its history.

Award

21 Apr 2023 at 16:04

Tender

22 Sep 2022 at 15:16

Summary of the contracting process

The Liverpool City Council has completed the award process for the "Refugee Resettlement Services Framework 2022 - 2028". The Council is seeking a single provider to offer support services to refugees in Liverpool under different government schemes including the UK Resettlement Scheme and Afghan Citizen Resettlement Scheme. The contract includes a mobilisation period of four weeks post-award, with a 12-week transition period from the current supplier. The successful provider must demonstrate local knowledge and ensure a sustainable business model for delivering high-quality service. The contract is initially for 4 years with a potential extension of 2 years, subject to performance review.

This tender presents an opportunity for businesses with experience in refugee support services and a strong local presence in Liverpool. The procurement is at the award stage, offering services in the health and social work sector. The Council requires the chosen supplier to deliver comprehensive resettlement and casework support, ensuring the effective transition of refugees to their new environment. Businesses must align with the government's resettlement programmes and have the capacity to adapt to potential changes arising from global events or humanitarian crises. The framework agreement details the requirements for potential participation and the key deadlines involved in the bid submission process.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Refugee Resettlement Services Framework 2022 - 2028

Notice Description

Liverpool City Council are seeking a single provider to deliver an overarching Refugee Resettlement Support Service for refugees in Liverpool as part of official schemes run by central government departments (Home Office and Department for Levelling Up Housing and Communities):- * UKRS: United Kingdom Resettlement Scheme * ARAP: former employees of the British government in Afghanistan on the Afghan Relocation and Assistance Programme * ACRS: Afghan Citizen Resettlement Scheme vulnerable and at risk people who were evacuated and in need of protection and the people still in Afghanistan in need of protection. * Afghan Bridging Hotel: on-site wraparound and move on support * Ukraine (including Homes for Ukraine, Family Reunion and those with irregular immigration status) * Any other eligible UK government resettlement programme as appropriate, as a consequence of global events and humanitarian crises. A single supplier framework will be established in accordance with the requirements outlined within the service specification. Please note that this Contract is reliant upon grant funding being made available to the Authority on an annual basis by central government. Following Contract Award, there will be a mobilisation period of four weeks where by the provider will be expected to establish the service in preparation of service delivery. These costs will be incurred by the provider. There will be a 12 week transition period where the incumbent supplier will transfer clients in a planned way to the new supplier. The provider will need to be able to demonstrate local knowledge and experience of working with vulnerable people and people seeking sanctuary. The Authority would be open to a collaborative approach which draws on the knowledge and experience of organisations already delivering services within the asylum and refugee sector. The successful Provider will also need to ensure a sustainable and robust business model to deliver the service to a high standard. In summary the service will be expected to deliver a. Refugee Resettlement Casework Support: Arrivals planning for new refugees; Meet and greet at airport or accommodation; Intensive orientation support: GP/health and school registration, Welfare benefit applications, bank accounts; ongoing resettlement support, housing support. b. Wraparound Service (at hotel/temporary accommodation): Mon- Fri on-site support/presence at the hotel; Facilitate access to health services and education; Support applying for Universal Credit and bank account; Co-ordination of partners delivering services on site; support with how to access move-on accommodation. The contract length is for 4 years giving the Authority the option to extend a further 2 years subject to performance. There will be no new arrivals/referrals in year 4, the final year of the contract, the provider will support the refugees who arrived during the previous year, year 3. The Authority will review the option to extend a further 2 years, during year 3. If an extension is granted new arrivals/referrals will continue in Years 4 and 5. There will be no new arrivals in Year 6. The framework value is estimated on current activity extending over 6 years as a maximum with scope to extend the current programme to accept and deliver support to new refugees programmes that may be approved by government where funding is made available. Further tender information and documents can be found by expressing an interest in the tender opportunity published on https://www.the-chest.org.uk/ Reference DN626780

Lot Information

Lot 1

Open above threshold tender to source a single framework supplier for the an overarching Refugee Resettlement Support Service for refugees in Liverpool as part of official schemes run by central government departments

Renewal: There is an option included for 1 x 2 year extension

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-036aac
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/011583-2023
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£14,310,000 £10M-£100M

Notice Dates

Publication Date
21 Apr 20232 years ago
Submission Deadline
24 Oct 2022Expired
Future Notice Date
Not specified
Award Date
1 Dec 20223 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
LIVERPOOL CITY COUNCIL
Contact Name
Ms Caroline Moss
Contact Email
caroline.moss@liverpool.gov.uk
Contact Phone
+44 1512333000

Buyer Location

Locality
LIVERPOOL
Postcode
L3 1DS
Post Town
Liverpool
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
Not specified

Local Authority
Liverpool
Electoral Ward
Waterfront South
Westminster Constituency
Liverpool Riverside

Supplier Information

Number of Suppliers
1
Supplier Name

REFUGEE ACTION

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-036aac-2023-04-21T17:04:45+01:00",
    "date": "2023-04-21T17:04:45+01:00",
    "ocid": "ocds-h6vhtk-036aac",
    "initiationType": "tender",
    "tender": {
        "id": "DN626780",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Refugee Resettlement Services Framework 2022 - 2028",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "85000000",
            "description": "Health and social work services"
        },
        "mainProcurementCategory": "services",
        "description": "Liverpool City Council are seeking a single provider to deliver an overarching Refugee Resettlement Support Service for refugees in Liverpool as part of official schemes run by central government departments (Home Office and Department for Levelling Up Housing and Communities):- * UKRS: United Kingdom Resettlement Scheme * ARAP: former employees of the British government in Afghanistan on the Afghan Relocation and Assistance Programme * ACRS: Afghan Citizen Resettlement Scheme vulnerable and at risk people who were evacuated and in need of protection and the people still in Afghanistan in need of protection. * Afghan Bridging Hotel: on-site wraparound and move on support * Ukraine (including Homes for Ukraine, Family Reunion and those with irregular immigration status) * Any other eligible UK government resettlement programme as appropriate, as a consequence of global events and humanitarian crises. A single supplier framework will be established in accordance with the requirements outlined within the service specification. Please note that this Contract is reliant upon grant funding being made available to the Authority on an annual basis by central government. Following Contract Award, there will be a mobilisation period of four weeks where by the provider will be expected to establish the service in preparation of service delivery. These costs will be incurred by the provider. There will be a 12 week transition period where the incumbent supplier will transfer clients in a planned way to the new supplier. The provider will need to be able to demonstrate local knowledge and experience of working with vulnerable people and people seeking sanctuary. The Authority would be open to a collaborative approach which draws on the knowledge and experience of organisations already delivering services within the asylum and refugee sector. The successful Provider will also need to ensure a sustainable and robust business model to deliver the service to a high standard. In summary the service will be expected to deliver a. Refugee Resettlement Casework Support: Arrivals planning for new refugees; Meet and greet at airport or accommodation; Intensive orientation support: GP/health and school registration, Welfare benefit applications, bank accounts; ongoing resettlement support, housing support. b. Wraparound Service (at hotel/temporary accommodation): Mon- Fri on-site support/presence at the hotel; Facilitate access to health services and education; Support applying for Universal Credit and bank account; Co-ordination of partners delivering services on site; support with how to access move-on accommodation. The contract length is for 4 years giving the Authority the option to extend a further 2 years subject to performance. There will be no new arrivals/referrals in year 4, the final year of the contract, the provider will support the refugees who arrived during the previous year, year 3. The Authority will review the option to extend a further 2 years, during year 3. If an extension is granted new arrivals/referrals will continue in Years 4 and 5. There will be no new arrivals in Year 6. The framework value is estimated on current activity extending over 6 years as a maximum with scope to extend the current programme to accept and deliver support to new refugees programmes that may be approved by government where funding is made available. Further tender information and documents can be found by expressing an interest in the tender opportunity published on https://www.the-chest.org.uk/ Reference DN626780",
        "lots": [
            {
                "id": "1",
                "description": "Open above threshold tender to source a single framework supplier for the an overarching Refugee Resettlement Support Service for refugees in Liverpool as part of official schemes run by central government departments",
                "contractPeriod": {
                    "durationInDays": 1440
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "There is an option included for 1 x 2 year extension"
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "cancelled",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "85"
                        },
                        {
                            "name": "Social Value",
                            "type": "quality",
                            "description": "10"
                        },
                        {
                            "name": "Added Value",
                            "type": "quality",
                            "description": "5"
                        },
                        {
                            "name": "quality only",
                            "type": "cost",
                            "description": "0"
                        }
                    ]
                }
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "UK"
                    },
                    {
                        "region": "UK"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "submissionMethod": [
            "electronicSubmission"
        ],
        "submissionMethodDetails": "https://procontract.due-north.com/Advert/Index?advertId=6900cbbe-4933-ed11-8119-005056b64545",
        "documents": [
            {
                "id": "economic",
                "documentType": "economicSelectionCriteria"
            },
            {
                "id": "technical",
                "documentType": "technicalSelectionCriteria"
            }
        ],
        "contractTerms": {
            "performanceTerms": "Grant funding outcomes and Key Performance Indictors have been set out in the tender document under contract management",
            "electronicInvoicingPolicy": "allowed",
            "hasElectronicPayment": true
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "techniques": {
            "hasFrameworkAgreement": true,
            "frameworkAgreement": {
                "maximumParticipants": 1
            }
        },
        "tenderPeriod": {
            "endDate": "2022-10-24T12:00:00+01:00"
        },
        "submissionTerms": {
            "languages": [
                "en"
            ],
            "bidValidityPeriod": {
                "durationInDays": 90
            }
        },
        "awardPeriod": {
            "startDate": "2022-10-24T12:05:00+01:00"
        },
        "bidOpening": {
            "date": "2022-10-24T12:05:00+01:00",
            "address": {
                "streetAddress": "Electronic seal will be removed after the closing date"
            },
            "description": "The Corporate Procurement Unit will open the tenders received after the seal has been removed"
        },
        "hasRecurrence": false
    },
    "parties": [
        {
            "id": "GB-FTS-572",
            "name": "Liverpool City Council",
            "identifier": {
                "legalName": "Liverpool City Council"
            },
            "address": {
                "streetAddress": "4th Floor, Cunard Building",
                "locality": "Liverpool",
                "region": "UK",
                "postalCode": "L3 1DS",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Ms Caroline Moss",
                "telephone": "+44 1512333000",
                "email": "caroline.moss@liverpool.gov.uk",
                "url": "https://procontract.due-north.com/Advert/Index?advertId=6900cbbe-4933-ed11-8119-005056b64545"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.liverpool.gov.uk",
                "buyerProfile": "http://www.liverpool.gov.uk",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "REGIONAL_AUTHORITY",
                        "description": "Regional or local authority"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "01",
                        "description": "General public services"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-64044",
            "name": "Liverpool CC",
            "identifier": {
                "legalName": "Liverpool CC"
            },
            "address": {
                "locality": "Liverpool",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ],
            "details": {
                "url": "https://liverpool.gov.uk/home/"
            }
        },
        {
            "id": "GB-FTS-80921",
            "name": "Refugee Action",
            "identifier": {
                "legalName": "Refugee Action"
            },
            "address": {
                "locality": "Manchester",
                "region": "UK",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large"
            }
        },
        {
            "id": "GB-FTS-4530",
            "name": "Liverpool City Council",
            "identifier": {
                "legalName": "Liverpool City Council"
            },
            "address": {
                "locality": "Liverpool",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "id": "GB-FTS-572",
        "name": "Liverpool City Council"
    },
    "language": "en",
    "awards": [
        {
            "id": "011583-2023-DN626780-1",
            "relatedLots": [
                "1"
            ],
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-80921",
                    "name": "Refugee Action"
                }
            ]
        }
    ],
    "contracts": [
        {
            "id": "011583-2023-DN626780-1",
            "awardID": "011583-2023-DN626780-1",
            "status": "active",
            "value": {
                "amount": 14310000,
                "currency": "GBP"
            },
            "dateSigned": "2022-12-01T00:00:00Z"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "1",
                "measure": "bids",
                "relatedLot": "1",
                "value": 3
            }
        ]
    }
}