Award

Merchant Acquiring Services 2022

CORNWALL COUNCIL

This public procurement record has 1 release in its history.

Award

06 Oct 2022 at 11:30

Summary of the contracting process

The Cornwall Council has completed a procurement process for the provision of Merchant Acquiring Services. The Council required these services to enable card payments at various locations, including the Tamar Bridge Toll Fees and Pay on Foot machines in car parks. The main focus of the contract was to enhance customer experience by expanding card payment options and reducing reliance on cash transactions. The procurement method used was an open procedure, with Worldpay (UK) Limited being the active supplier for this contract, signed on 1st October 2022.

This tender for Merchant Acquiring Services presents business growth opportunities for financial institutions specialising in payment processing. Companies involved in banking services or fintech that can provide secure and efficient card transaction services are well-suited to compete for this contract. Businesses offering solutions for mobile chip and pin devices for various services would also find this tender beneficial. The contract aims to support the transition to cashless payment methods, which aligns with the preferences of customers and businesses, especially in the post-COVID era.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Merchant Acquiring Services 2022

Notice Description

The Council needs to procure the services of a merchant acquirer. A merchant acquirer is a financial institution that processes credit and debit card transactions for a company. The scope of their involvement includes the processing of the payment, authentication of the customer, card authorisation, receiving the money form the card-issuing bank and assisting the Council with refunds and chargebacks. Without having a merchant acquirer, the Council will be unable to accept card payments. The bulk of the transactions that will be taken against this contract will be for the Tamar Bridge Toll Fees and our Pay on Foot machines in our Car Parks (new to the contract). The Parking Service currently operates 9 pay on foot car parks (soon to increase to 11), which enable customers to pay for their parking using a mixture of cash and card payments. They are currently using a separate merchant and would like to use the corporate contract. The ability for our customers to pay by card at car parks will reduce the amount of cash collected and drive down costs of collection, it will also reduce the associated risks of any loss of revenue due to non-collections, or full car park machines. It is anticipated that the number of card payments that will be taken in a year at these car parks will be approximately 1million. A further requirement of this contract is to allow Cornwall Council to lease mobile chip and pin devices which are used by services where direct integration to our cash receipting system is not an option. Examples include Tremorvah Industries where fees are paid for goods, Maritime services for overnight harbour moorings, and cafe's in Council buildings such as Kresen Kernow. Expanding the use of card payments enhances the customer experience and since the COVID pandemic it is the preferred payment method of most businesses and our customers will expect to pay in this fashion. An added benefit is that it will further reduce the need for the Council to accept cash/cheque payments which have expensive overheads in collection, processing and reconciliation

Lot Information

Lot 1

The Council needs to procure the services of a merchant acquirer. A merchant acquirer is a financial institution that processes credit and debit card transactions for a company. The scope of their involvement includes the processing of the payment, authentication of the customer, card authorisation, receiving the money form the card-issuing bank and assisting the Council with refunds and chargebacks. Without having a merchant acquirer, the Council will be unable to accept card payments. The bulk of the transactions that will be taken against this contract will be for the Tamar Bridge Toll Fees and our Pay on Foot machines in our Car Parks (new to the contract). The Parking Service currently operates 9 pay on foot car parks (soon to increase to 11), which enable customers to pay for their parking using a mixture of cash and card payments. They are currently using a separate merchant and would like to use the corporate contract. The ability for our customers to pay by card at car parks will reduce the amount of cash collected and drive down costs of collection, it will also reduce the associated risks of any loss of revenue due to non-collections, or full car park machines. It is anticipated that the number of card payments that will be taken in a year at these car parks will be approximately 1million. A further requirement of this contract is to allow Cornwall Council to lease mobile chip and pin devices which are used by services where direct integration to our cash receipting system is not an option. Examples include Tremorvah Industries where fees are paid for goods, Maritime services for overnight harbour moorings, and cafe's in Council buildings such as Kresen Kernow. Expanding the use of card payments enhances the customer experience and since the COVID pandemic it is the preferred payment method of most businesses and our customers will expect to pay in this fashion. An added benefit is that it will further reduce the need for the Council to accept cash/cheque payments which have expensive overheads in collection, processing and reconciliation

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-03736d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/028077-2022
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services


CPV Codes

66110000 - Banking services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
6 Oct 20223 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
30 Sep 20223 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
CORNWALL COUNCIL
Contact Name
Miss Tamsyn Willcocks
Contact Email
tamsyn.willcocks@cornwall.gov.uk
Contact Phone
+44 1872322562

Buyer Location

Locality
TRURO
Postcode
TR1 3AY
Post Town
Truro
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK3 Cornwall and Isles of Scilly
Small Region (ITL 3)
TLK30 Cornwall and Isles of Scilly
Delivery Location
TLK South West (England)

Local Authority
Cornwall
Electoral Ward
Truro Boscawen & Redannick
Westminster Constituency
Truro and Falmouth

Supplier Information

Number of Suppliers
1
Supplier Name

WORLDPAY (UK

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-03736d-2022-10-06T12:30:26+01:00",
    "date": "2022-10-06T12:30:26+01:00",
    "ocid": "ocds-h6vhtk-03736d",
    "initiationType": "tender",
    "tender": {
        "id": "DN597259",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Merchant Acquiring Services 2022",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "66110000",
            "description": "Banking services"
        },
        "mainProcurementCategory": "services",
        "description": "The Council needs to procure the services of a merchant acquirer. A merchant acquirer is a financial institution that processes credit and debit card transactions for a company. The scope of their involvement includes the processing of the payment, authentication of the customer, card authorisation, receiving the money form the card-issuing bank and assisting the Council with refunds and chargebacks. Without having a merchant acquirer, the Council will be unable to accept card payments. The bulk of the transactions that will be taken against this contract will be for the Tamar Bridge Toll Fees and our Pay on Foot machines in our Car Parks (new to the contract). The Parking Service currently operates 9 pay on foot car parks (soon to increase to 11), which enable customers to pay for their parking using a mixture of cash and card payments. They are currently using a separate merchant and would like to use the corporate contract. The ability for our customers to pay by card at car parks will reduce the amount of cash collected and drive down costs of collection, it will also reduce the associated risks of any loss of revenue due to non-collections, or full car park machines. It is anticipated that the number of card payments that will be taken in a year at these car parks will be approximately 1million. A further requirement of this contract is to allow Cornwall Council to lease mobile chip and pin devices which are used by services where direct integration to our cash receipting system is not an option. Examples include Tremorvah Industries where fees are paid for goods, Maritime services for overnight harbour moorings, and cafe's in Council buildings such as Kresen Kernow. Expanding the use of card payments enhances the customer experience and since the COVID pandemic it is the preferred payment method of most businesses and our customers will expect to pay in this fashion. An added benefit is that it will further reduce the need for the Council to accept cash/cheque payments which have expensive overheads in collection, processing and reconciliation",
        "lots": [
            {
                "id": "1",
                "description": "The Council needs to procure the services of a merchant acquirer. A merchant acquirer is a financial institution that processes credit and debit card transactions for a company. The scope of their involvement includes the processing of the payment, authentication of the customer, card authorisation, receiving the money form the card-issuing bank and assisting the Council with refunds and chargebacks. Without having a merchant acquirer, the Council will be unable to accept card payments. The bulk of the transactions that will be taken against this contract will be for the Tamar Bridge Toll Fees and our Pay on Foot machines in our Car Parks (new to the contract). The Parking Service currently operates 9 pay on foot car parks (soon to increase to 11), which enable customers to pay for their parking using a mixture of cash and card payments. They are currently using a separate merchant and would like to use the corporate contract. The ability for our customers to pay by card at car parks will reduce the amount of cash collected and drive down costs of collection, it will also reduce the associated risks of any loss of revenue due to non-collections, or full car park machines. It is anticipated that the number of card payments that will be taken in a year at these car parks will be approximately 1million. A further requirement of this contract is to allow Cornwall Council to lease mobile chip and pin devices which are used by services where direct integration to our cash receipting system is not an option. Examples include Tremorvah Industries where fees are paid for goods, Maritime services for overnight harbour moorings, and cafe's in Council buildings such as Kresen Kernow. Expanding the use of card payments enhances the customer experience and since the COVID pandemic it is the preferred payment method of most businesses and our customers will expect to pay in this fashion. An added benefit is that it will further reduce the need for the Council to accept cash/cheque payments which have expensive overheads in collection, processing and reconciliation",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Price only",
                            "type": "quality",
                            "description": "100"
                        },
                        {
                            "type": "price",
                            "description": "100"
                        }
                    ]
                },
                "hasOptions": false,
                "status": "cancelled"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "UKK"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure"
    },
    "awards": [
        {
            "id": "028077-2022-DN597259-1",
            "relatedLots": [
                "1"
            ],
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-65374",
                    "name": "Worldpay (UK) Limited"
                }
            ]
        }
    ],
    "parties": [
        {
            "id": "GB-FTS-215",
            "name": "Cornwall Council",
            "identifier": {
                "legalName": "Cornwall Council"
            },
            "address": {
                "streetAddress": "County Hall, Treyew Road",
                "locality": "Truro",
                "region": "UKK",
                "postalCode": "TR1 3AY",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Miss Tamsyn Willcocks",
                "telephone": "+44 1872322562",
                "email": "tamsyn.willcocks@cornwall.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.cornwall.gov.uk",
                "buyerProfile": "http://www.cornwall.gov.uk",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "REGIONAL_AUTHORITY",
                        "description": "Regional or local authority"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "01",
                        "description": "General public services"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-65374",
            "name": "Worldpay (UK) Limited",
            "identifier": {
                "legalName": "Worldpay (UK) Limited"
            },
            "address": {
                "locality": "London",
                "region": "UKK",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large"
            }
        },
        {
            "id": "GB-FTS-217",
            "name": "Cornwall Council",
            "identifier": {
                "legalName": "Cornwall Council"
            },
            "address": {
                "locality": "Truro",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "id": "GB-FTS-215",
        "name": "Cornwall Council"
    },
    "contracts": [
        {
            "id": "028077-2022-DN597259-1",
            "awardID": "028077-2022-DN597259-1",
            "status": "active",
            "dateSigned": "2022-10-01T00:00:00+01:00"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "5",
                "measure": "bids",
                "relatedLot": "1",
                "value": 1
            },
            {
                "id": "6",
                "measure": "smeBids",
                "relatedLot": "1",
                "value": 0
            },
            {
                "id": "7",
                "measure": "foreignBidsFromEU",
                "relatedLot": "1",
                "value": 0
            },
            {
                "id": "8",
                "measure": "foreignBidsFromNonEU",
                "relatedLot": "1",
                "value": 0
            },
            {
                "id": "9",
                "measure": "electronicBids",
                "relatedLot": "1",
                "value": 1
            },
            {
                "id": "3",
                "measure": "lowestValidBidValue",
                "relatedLot": "1",
                "value": 300000,
                "currency": "GBP"
            },
            {
                "id": "4",
                "measure": "highestValidBidValue",
                "relatedLot": "1",
                "value": 300000,
                "currency": "GBP"
            },
            {
                "id": "1",
                "measure": "lowestValidBidValue",
                "value": 300000,
                "currency": "GBP"
            },
            {
                "id": "2",
                "measure": "highestValidBidValue",
                "value": 300000,
                "currency": "GBP"
            }
        ]
    },
    "links": [
        {
            "rel": "prev",
            "href": "https://ted.europa.eu/udl?uri=TED:NOTICE:481245-2019:TEXT:EN:HTML"
        }
    ],
    "language": "en"
}