Planning

Legal Case Management Sysem

FLINTSHIRE COUNTY COUNCIL

This public procurement record has 1 release in its history.

Planning

26 Oct 2022 at 09:46

Planning Notice
Summary of the contracting process

The public procurement process involves a planned tender issued by the buying organisation, Flintshire County Council, for a cloud-based legal case management system. The contract opportunity is classified under the industry category of Software package and information systems, and the procurement stage is currently in the planning phase. The tender focuses on Authorities in the UK requiring a system to manage legal cases efficiently. The communication of future notice date for expressions of interest is set for 13th March 2023.

This tender presents an opportunity for businesses specialising in software development and cloud-based solutions to compete. Companies with expertise in legal tech, system integration, and software customisation would be well-suited to bid for this contract. The procurement aims to modernise working practices for various regional authorities in the UK by providing a versatile and user-friendly legal case management solution that caters to diverse needs and enhances collaboration among stakeholders.

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Notice Information

Notice Title

Legal Case Management Sysem

Notice Description

The Authorities named in this Notice require a cloud-based legal case management system/solution hosted externally to the Council but based in the UK.

Lot Information

Lot 1

The Authorities require a cloud-based legal case management system/solution hosted externally to the Council but based in the UK. The system will need to meet Welsh Language legislation, accessibility requirements and be able to function in a bilingual working environment. The need to modernise working practices is a high priority therefore the system would need to accommodate mobile working and provide the ability to access work remotely across a range of desktop and mobile device types. It is a requirement to be able to tailor the system to meet the needs of all parties (Flintshire and Denbighshire County Council, Gwynedd Council, Wrexham and Conwy County Borough Council) which will inevitably change over the duration of the contract. This includes the ability to create and customise user profiles with differing levels of access. The system will need to manage and monitor all aspects of client information and case management easily, without the requirement for the operator to depend on the use of any computer-based coding language. The system is required to enable Legal Services to manage all areas of case and performance management, including tasks and PIs, across a range of Legal Practice Areas. The system will facilitate core legal case management activities, such as time recording, court bundling, precedents and workflows, billing/invoicing, with automation and integration to streamline communication and processes. The system must have the capability to integrate with M365 including core and current Microsoft Office products, to enable the centralisation, capture and linkage of contact from multiple stakeholders including email, documents, videos, images etc. Emails, documents and files need to be able to be imported and/or attached to cases quickly, and with minimal effort. The system must facilitate a multi-tenant environment with the ability for users to share and collaborate on chosen cases across tenants. Where APIs are required, these would be designed by the contractor at the commencement of the contract and as necessary during the lifetime of contract, as an essential part of the product support expected from the contractor. The system must be able to report on all the information contained within it. Any reporting function must have the ability to easily manipulate data and information, including narrative text on performance, without the dependency of needing any computer-based coding language to extract it by the operator. Reports and dashboards will need to be easily built by users using the system; they should be fully customisable with an interface that is simple to use; and flexible enough to be presented to any of the Authority's stakeholders (internal or external). Reporting functions will be easily configured to include system and cloud/web dashboards and scorecards as well as reports that can be shared and communicated in a range of formats (e.g. PDF, Excel, presentation, HTML) and accessed from a range of devices (e.g. iPad, mobile, laptop). The system must have the capability to be integrate with, or easily transfer data to and from HMCTS systems. Additional information: To express an interest please e-mail a short overview of your solution to procurement@denbighshire.gov.uk by no later than 25/11/2022. Please ensure you only submit information that is relevant to the detail requested in the description above.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-037c36
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/030143-2022
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
26 Oct 20223 years ago
Submission Deadline
Not specified
Future Notice Date
13 Mar 2023Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
FLINTSHIRE COUNTY COUNCIL
Additional Buyers

CONWY COUNTY BOROUGH COUNCIL

CYNGOR GWYNEDD COUNCIL

DENBIGHSHIRE COUNTY COUNCIL

WREXHAM COUNTY BOROUGH COUNCIL

Contact Name
Not specified
Contact Email
caffael@gwynedd.llyw.cymru, procurement@conwy.gov.uk, procurement@denbighshire.gov.uk, procurement@wrexham.gov.uk
Contact Phone
+44 1286679787, +44 1352701814, +44 1492574000, +44 1824712612, +44 1978292798

Buyer Location

Locality
FLINTSHIRE
Postcode
CH7 6NA
Post Town
Chester
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL3 North Wales
Small Region (ITL 3)
TLL34 Flintshire and Wrexham
Delivery Location
TLL23 Flintshire and Wrexham
Local Authority
Wrexham
Electoral Ward
Grosvenor
Westminster Constituency
Wrexham

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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