Award

Enterprise Voice and Contact Centre

GATESHEAD COUNCIL

This public procurement record has 1 release in its history.

Award

01 Nov 2022 at 15:22

Award Notice
Summary of the contracting process

The procurement process for the contract entitled "Enterprise Voice and Contact Centre" was initiated by Gateshead Council. The contract falls under the telecommunications services industry category. The procurement stage was a limited procedure with the award made to Virgin Media Business. The contract, worth £1,619,385.61, was signed on 1st November 2022. The procurement method used was an award procedure without prior publication of a call for competition.

This tender presents opportunities for businesses in the telecommunications services sector, especially those capable of providing enterprise voice and contact centre solutions. Suppliers experienced in working with public sector organisations like regional or local authorities may find this tender particularly suited to their expertise. The contract, awarded following a mini competition, covers a 5-year period with options to extend twice for 12 months each, offering a potentially long-term partnership opportunity for the winning supplier, Virgin Media Business.

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Notice Information

Notice Title

Enterprise Voice and Contact Centre

Notice Description

Mini Competition on CCS Framework for Telephony and Contact prvoider

Lot Information

Lot 1

Mini Competition on CCS Framework - Network Services 2 (RM3808) for enterprise voice and contact center for Gateshead Council.

Options: 5 year contract with options to extend for 2 times 12 months.

Procurement Information

Award of Contract following a mini competition on CCS Framework, Network Services 2 (RM3808), with all suppliers on the framework invited to participate in procurement

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-037e2e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/030862-2022
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services

CPV Codes

64200000 - Telecommunications services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£1,619,385 £1M-£10M

Notice Dates

Publication Date
1 Nov 20223 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
1 Nov 20223 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
GATESHEAD COUNCIL
Contact Name
Paul Millar
Contact Email
paulmillar@gateshead.gov.uk
Contact Phone
+44 7712692787

Buyer Location

Locality
GATESHEAD
Postcode
NE8 1HH
Post Town
Newcastle upon Tyne
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
TLC North East (England)
Local Authority
Gateshead
Electoral Ward
Bridges
Westminster Constituency
Gateshead Central and Whickham

Supplier Information

Number of Suppliers
1
Supplier Name

VIRGIN MEDIA BUSINESS

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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