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Friends & Family Test, Patient & Carer Feedback Insight System

NORTHAMPTONSHIRE HEALTHCARE NHS FOUNDATION TRUST

This public procurement record has 2 releases in its history.

TenderUpdate

11 Nov 2022 at 14:05

Tender Notice
Tender

10 Nov 2022 at 12:05

Tender Notice
Summary of the contracting process

The Northamptonshire Healthcare NHS Foundation Trust is seeking an independent Friends & Family Test, Patient & Carer Feedback Insight System. The procurement process is currently in the tender stage, with a deadline for submissions on 21st December 2022. The contract is in the goods category within the software package and information systems industry. The Trust is located in Kettering, United Kingdom.

This tender opportunity is particularly suitable for small or medium enterprises (SMEs). Businesses involved in providing software packages and information systems should consider competing for this contract with a value of £400,000. The procurement process is open, allowing electronic and written submissions. The contract includes quality criteria such as Product Details, System Management, and Commercial (Costing), providing growth opportunities for businesses with expertise in these areas.

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Notice Information

Notice Title

Friends & Family Test, Patient & Carer Feedback Insight System

Notice Description

NHFT requires an independent, public and comprehensive Friends and Family Test (FFT), patient and carer feedback system that is applicable to all patients, carers, and professionals who access its services. The system must provide insight into patient and carer experience, what matters to patients and carers, and enable NHFT to demonstrate to the public that it is responsive to feedback

Lot Information

Lot 1

NHFT requires an independent, public and comprehensive Friends and Family Test (FFT), patient and carer feedback system that is applicable to all patients, carers, and professionals who access its services. The system must provide insight into patient and carer experience, what matters to patients and carers, and enable NHFT to demonstrate to the public that it is responsive to feedback

Renewal: subject to continuation of service provision

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0380bc
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/032045-2022
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£400,000 £100K-£500K
Lots Value
£400,000 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
11 Nov 20223 years ago
Submission Deadline
21 Dec 2022Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NORTHAMPTONSHIRE HEALTHCARE NHS FOUNDATION TRUST
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
KETTERING
Postcode
NN15 7PW
Postcode Area
Northampton
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF25 North Northamptonshire
Delivery Location
TLF2 Leicestershire, Rutland and Northamptonshire
Local Authority
North Northamptonshire
Electoral Ward
Pipers Hill
Westminster Constituency
Kettering

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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