Award

CO0371 - Social Care Platform Programme (SCPP)

ESSEX COUNTY COUNCIL

This public procurement record has 2 releases in its history.

Award

21 Aug 2025 at 15:54

Tender

18 Nov 2022 at 17:59

Summary of the contracting process

Essex County Council conducted a competitive procurement procedure with negotiation to contract the Social Care Platform Programme (SCPP). This tender, classified under IT services, aimed to provide a comprehensive social care case management solution encompassing services for adults, children and families, including an integrated financial system. Located in the East of England (UKH3), the process was completed with an award to Access UK Ltd. The procedure followed the guidelines of Regulation 26 of the Public Contracts Regulation 2015. The contract signed on 29 July 2025 is for an initial term of seven years, with the first phase of implementation set within 18 months of commencement.

This procurement opportunity offers substantial benefits for businesses specializing in IT services, software development, and systems integration. Companies proficient in delivering resilient, innovative solutions that comply with evolving social care legislation and best practices would have been ideal contenders. The focus on a practice-led solution encourages collaborative endeavours, allowing suppliers to showcase quality and innovation. With the contract allowing for potential extensions, businesses could leverage the partnership to expand operations and influence the wider social care sector, particularly under the UK IT and public services domains.

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Notice Title

CO0371 - Social Care Platform Programme (SCPP)

Notice Description

Essex County Council is submitting to tender the requirements for the provision of a fully integrated Social Care Case management Solution, to include Adults, Children and Families Social Care as well as an integrated financial solution. We are seeking an innovative, solution focussed Supplier, willing and capable of delivering a practice-led solution to meet the challenges of the changing UK social care landscape, the demands of citizen and provider self serve and the technology industry integration agenda to support the delivery of social care throughout Essex. The Authority propose to establish a contract for an initial term of seven years and thereafter this will be terminated on notice.

Lot Information

Lot 1

The Authority are procuring a single supplier of a fully integrated case management system covering adults, children and families social care and associated financial solutions. This system will be the foundation of our social care platform solution and will be central to the management of a social care offering. A phased implementation approach is required with two go-live dates. The period between the go-live dates must not be more than 12 weeks, with the second go-live date being no more than 18 months following contract commencement. The supplier must provide a practice-led solution with the ability to evolve at pace, in function and scope to meet changing technology, social care legislation and practice throughout the duration of the contract. The solution must be capable of meeting all current and emerging legislation, and guidance including monitoring, managing and delivering the new duties and responsibilities arising from the Health and Care Act 2022, including care charging reforms, CQC inspection regimes and partnership working with the NHS and other partners. In addition to fully supporting a people and young people-centric approach, the solution must aid Authority social work practitioners in critical day-to-day responsibilities like safeguarding and reablement and at a people and young people level must enable self-management, individual budgets and direct payments. Ambition for this solution is high. It must be resilient, stable and reliable. The Authority is seeking a supplier to work in collaboration to ensure value for money, best practice and continuous improvement is achieved throughout the contract duration. The Supplier will be required to proactively undertake horizon scanning and bring innovation or market changes to Authority attention. Data will be required to be migrated from multiple live and legacy systems. The Supplier must be willing and able to open the proposed solution to all/any integration required by the Authority. It will have the capability for improved information sharing between Social Care, Health and other Partners. The solution must have effective business processes in terms of efficiency and automation and will have the ability to provide effective business and financial reporting to support operational services.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0386c3
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/050651-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive procedure with negotiation
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48000000 - Software package and information systems

48100000 - Industry specific software package

48442000 - Financial systems software package

48443000 - Accounting software package

72000000 - IT services: consulting, software development, Internet and support

72211000 - Programming services of systems and user software

72212100 - Industry specific software development services

72212180 - Medical software development services

72212217 - Transaction-processing software development services

72212440 - Financial analysis and accounting software development services

72212441 - Financial analysis software development services

72212442 - Financial systems software development services

72212443 - Accounting software development services

72212517 - IT software development services

72212900 - Miscellaneous software development services and computer systems

Notice Value(s)

Tender Value
£12,000,000 £10M-£100M
Lots Value
£12,000,000 £10M-£100M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
21 Aug 20256 months ago
Submission Deadline
21 Dec 2022Expired
Future Notice Date
Not specified
Award Date
28 Jul 20256 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
ESSEX COUNTY COUNCIL
Contact Name
Ms Laraine Tolson
Contact Email
laraine.tolson@essex.gov.uk
Contact Phone
+44 333

Buyer Location

Locality
CHELMSFORD
Postcode
CM1 1QH
Post Town
Chelmsford
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH3 Essex
Small Region (ITL 3)
TLH36 Heart of Essex
Delivery Location
TLH3 Essex

Local Authority
Chelmsford
Electoral Ward
Moulsham and Central
Westminster Constituency
Chelmsford

Supplier Information

Number of Suppliers
1
Supplier Name

ACCESS

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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