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NW2517 - Robotic Process Automation (RPA) - Support and Development

NORTHUMBRIAN WATER GROUP LIMITED

This public procurement record has 1 release in its history.

Tender

01 Dec 2022 at 09:59

Tender Notice
Summary of the contracting process

The current tender opportunity is being issued by NORTHUMBRIAN WATER GROUP LIMITED for the project titled "NW2517 - Robotic Process Automation (RPA) - Support and Development". The procurement falls under the services category within the software-related services industry. The tender is currently in the active stage with a deadline for submission by 12:00 PM on 14th December 2022. The project involves a 2+2+1-year contract for a new RPA partner, focusing on supporting RPA development and automation initiatives. The procurement method being used is a Negotiated procedure with prior call for competition.

This tender by NORTHUMBRIAN WATER GROUP LIMITED presents a significant business opportunity for companies well-versed in providing software support, development, and consultancy services, particularly those with experience in the utilities sector. The contract value is set at £1,200,000. Interested businesses have until 14th December 2022 to submit their proposals through electronic submission. The key goal for the selected partner will be to deliver high-quality customer experiences, support current live processes, and drive business value through efficient automation solutions. The tender documents outline the necessary pre-qualification criteria for potential suppliers to meet before being considered for the contract.

How relevant is this notice?

Notice Information

Notice Title

NW2517 - Robotic Process Automation (RPA) - Support and Development

Notice Description

Northumbrian Water Limited (NWL) provide water and sewerage services to just under 4.4 million people operating principally in the North-East of England and Essex and Suffolk. It is NWL's vision 'to be the most digital water company in the world' therefore it is our mission to find a partner to support our Robotic Process Automation programme. Robotic Process Automation (RPA) is operational within NWL, having procured UiPath software in 2020. Over the last 18 months a successful programme has delivered 22 live processes and significant ROI has been realised. These processes cut across multiple Directorates, the main ones within our Wastewater and Customer Directorate. The current contract with our RPA partner is due to come to an end on 31st March 2023. NWL wish to procure a 2+2+1-year contract for a new RPA partner. NWL have a current arrangement in place with a partner to provide us with both support and development resource for UiPath. NWL are currently on RPA Automation Cloud Platform version 2021.10. Our chosen partner must have an in-depth knowledge and a close proven working relationship with UiPath, experience and knowledge of the utilities sector and preferable proven history of providing automations within the water and/or utility industry. The key attributes that we are looking for are, for the procured partner, to support us in providing an easy, timely and high-quality customer experience, assist our current live processes, and support NWL on all RPA development. The partner must support our goal of realising business value over the coming years. In addition, to drive efficiencies and to allow regression packs to be executed more often and across multiple applications, NWL require manual test cases to be replaced by automated tests and require a partner to support with this initiative.

Lot Information

Lot 1

NWL wish to procure a 2+2+1-year contract for a new RPA partner. NWL have a current arrangement in place with a partner to provide us with both support and development resource for UiPath.

Options: The initial 2-year contract shall have options to extend for 2+1 years (up to 5 years in total).

Renewal: The initial contract is for 2 years with options to extend for 2+1 years (up to 5 years in total).

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0389c2
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/034024-2022
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Negotiated procedure with prior call for competition
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72260000 - Software-related services

72261000 - Software support services

72262000 - Software development services

72263000 - Software implementation services

72265000 - Software configuration services

72266000 - Software consultancy services

Notice Value(s)

Tender Value
£1,200,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
1 Dec 20223 years ago
Submission Deadline
14 Dec 2022Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NORTHUMBRIAN WATER GROUP LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
DURHAM
Postcode
DH1 5FJ
Postcode Area
Durham
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC41 Durham
Delivery Location
Not specified
Local Authority
County Durham
Electoral Ward
Framwellgate & Newton Hall
Westminster Constituency
City of Durham

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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