Notice Information
Notice Title
Out of Hours Tooling - Request for Information (RFI)
Notice Description
The BBC would welcome responses to this request for information (RFI) in order to inform our thinking prior to any potential procurement exercise. The scope of this RFI is to investigate solutions to assist engineers who are on an out of hours support rota. The high level scope covers: * Scheduling management: o Rota management and organisation of out of hours engineers into teams/groups to support products/services etc * Call out management: o Phone numbers that route to whoever is on call (one per team / per product etc) o Escalation management (e.g. route calls to an engineering manager/head of software/other appropriate escalation point etc in case of no answer) o Notifications on call out such as Slack, email, MS Teams etc The purpose of this notice is to invite interested parties to complete a questionnaire which will allow the BBC to: * build an understanding of current solutions available in the marketplace * gain feedback on: o the availability of solutions in the marketplace, o whether there is one solution to meet the needs, or whether these would need to be met by differing solutions o whether functionality not currently met is on a supplier's roadmap and any cost/timescales associated with building it in o indicative costs and timescales for the on boarding of the solution o support of solution o any barriers to the implementation of the product/solution Please note this invitation has been issued purely as an information seeking exercise and is not part of any formal procurement process.
Lot Information
Lot 1
The BBC would welcome responses to this request for information (RFI) in order to inform our thinking prior to any potential procurement exercise. The scope of this RFI is to investigate solutions to assist engineers who are on an out of hours support rota. The high level scope covers: * Scheduling management: o Rota management and organisation of out of hours engineers into teams/groups to support products/services etc * Call out management: o Phone numbers that route to whoever is on call (one per team / per product etc) o Escalation management (e.g. route calls to an engineering manager/head of software/other appropriate escalation point etc in case of no answer) o Notifications on call out such as Slack, email, MS Teams etc The purpose of this notice is to invite interested parties to complete a questionnaire which will allow the BBC to: * build an understanding of current solutions available in the marketplace * gain feedback on: o the availability of solutions in the marketplace, o whether there is one solution to meet the needs, or whether these would need to be met by differing solutions o whether functionality not currently met is on a supplier's roadmap and any cost/timescales associated with building it in o indicative costs and timescales for the on boarding of the solution o support of solution o any barriers to the implementation of the product/solution Please note this invitation has been issued purely as an information seeking exercise and is not part of any formal procurement process.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-038c86
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/035026-2022
- Current Stage
- Planning
- All Stages
- Planning
Procurement Classification
- Notice Type
- Planning Notice
- Procurement Type
- Standard
- Procurement Category
- Goods
- Procurement Method
- Not Specified
- Procurement Method Details
- Not specified
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
-
- CPV Codes
48000000 - Software package and information systems
48100000 - Industry specific software package
48900000 - Miscellaneous software package and computer systems
Notice Value(s)
- Tender Value
- £1
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 12 Dec 20223 years ago
- Submission Deadline
- Not specified
- Future Notice Date
- 12 Dec 2022Expired
- Award Date
- Not specified
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Planned
- Lots Status
- Planned
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- The British Broadcasting Corporation (BBC)
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- LONDON
- Postcode
- W1A 1AA
- Postcode Area
- West London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI3 Inner London - West
- Small Region (ITL 3)
- TLI35 Westminster and City of London
- Delivery Location
- Not specified
-
- Local Authority
- Westminster
- Electoral Ward
- West End
- Westminster Constituency
- Cities of London and Westminster
Further Information
Open Contracting Data Standard (OCDS)
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.