Notice Information
Notice Title
Emergency out of hours service
Notice Description
The service is provided to enable residents and others to contact the Council by phone and email to report urgent issues which cannot wait until the next working day for resolution. Examples of urgent issues include flooding, homelessness, dangerous structures, absent children in local authority care, and requests for social worker support.
Lot Information
Lot 1
The service is provided to enable residents and others to contact the Council by phone and email to report urgent issues which cannot wait until the next working day for resolution. Examples of urgent issues include flooding, homelessness, dangerous structures, absent children in local authority care, and requests for social worker support.
Renewal: The above includes an option for a 2 year extension. It is likely the contract will be retendered in its current format upon expiry.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-038de2
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/035553-2022
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Restricted procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79510000 - Telephone-answering services
Notice Value(s)
- Tender Value
- £180,000 £100K-£500K
- Lots Value
- £180,000 £100K-£500K
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 15 Dec 20223 years ago
- Submission Deadline
- 19 Jan 2023Expired
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- 30 Apr 2022 - 30 Apr 2028 Over 5 years
- Recurrence
- Dependent on whether extension option is agreed either Late 2025 or 2027
Notice Status
- Tender Status
- Active
- Lots Status
- Active
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- LONDON BOROUGH OF BEXLEY
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- BEXLEYHEATH
- Postcode
- DA6 7AT
- Post Town
- Dartford
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI5 Outer London - East and North East
- Small Region (ITL 3)
- TLI51 Bexley and Greenwich
- Delivery Location
- TLI51 Bexley and Greenwich
-
- Local Authority
- Bexley
- Electoral Ward
- Bexleyheath
- Westminster Constituency
- Bexleyheath and Crayford
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-h6vhtk-038de2-2022-12-15T16:05:04Z",
"date": "2022-12-15T16:05:04Z",
"ocid": "ocds-h6vhtk-038de2",
"description": "To view this notice, please click here: <a href=\"https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=744593892\" target=\"_blank\">https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=744593892</a> GO Reference: GO-20221215-PRO-21746165",
"initiationType": "tender",
"tender": {
"id": "5653",
"legalBasis": {
"id": "32014L0024",
"scheme": "CELEX"
},
"title": "Emergency out of hours service",
"status": "active",
"classification": {
"scheme": "CPV",
"id": "79510000",
"description": "Telephone-answering services"
},
"mainProcurementCategory": "services",
"description": "The service is provided to enable residents and others to contact the Council by phone and email to report urgent issues which cannot wait until the next working day for resolution. Examples of urgent issues include flooding, homelessness, dangerous structures, absent children in local authority care, and requests for social worker support.",
"value": {
"amount": 180000,
"currency": "GBP"
},
"lots": [
{
"id": "1",
"description": "The service is provided to enable residents and others to contact the Council by phone and email to report urgent issues which cannot wait until the next working day for resolution. Examples of urgent issues include flooding, homelessness, dangerous structures, absent children in local authority care, and requests for social worker support.",
"awardCriteria": {
"criteria": [
{
"name": "Criterion 1",
"type": "quality",
"description": "30"
},
{
"name": "Criterion 1",
"type": "cost",
"description": "70"
}
]
},
"value": {
"amount": 180000,
"currency": "GBP"
},
"contractPeriod": {
"startDate": "2022-05-01T00:00:00+01:00",
"endDate": "2028-04-30T23:59:59+01:00"
},
"hasRenewal": true,
"renewal": {
"description": "The above includes an option for a 2 year extension. It is likely the contract will be retendered in its current format upon expiry."
},
"secondStage": {
"minimumCandidates": 2,
"maximumCandidates": 6
},
"submissionTerms": {
"variantPolicy": "notAllowed"
},
"hasOptions": false,
"status": "active"
}
],
"items": [
{
"id": "1",
"deliveryAddresses": [
{
"region": "UKI51"
}
],
"deliveryLocation": {
"description": "Bexley and Greenwich"
},
"relatedLot": "1"
}
],
"submissionMethod": [
"electronicSubmission",
"written"
],
"submissionMethodDetails": "https://procontract.due-north.com/Home/About",
"procurementMethod": "selective",
"procurementMethodDetails": "Restricted procedure",
"tenderPeriod": {
"endDate": "2023-01-19"
},
"submissionTerms": {
"languages": [
"en"
]
},
"hasRecurrence": true,
"recurrence": {
"description": "Dependent on whether extension option is agreed either Late 2025 or 2027"
}
},
"parties": [
{
"id": "GB-FTS-2427",
"name": "London Borough Of Bexley",
"identifier": {
"legalName": "London Borough Of Bexley"
},
"address": {
"streetAddress": "LONDON BOROUGH OF BEXLEY, CIVIC OFFICES, WATLING STREET",
"locality": "BEXLEYHEATH",
"region": "UKI51",
"postalCode": "DA6 7AT",
"countryName": "United Kingdom"
},
"contactPoint": {
"name": "PROCUREMENT SUPPORT TEAM",
"telephone": "+44 2030455300",
"email": "procurement@bexley.gov.uk",
"url": "https://procontract.due-north.com/Home/About"
},
"roles": [
"buyer"
],
"details": {
"url": "https://www.bexley.gov.uk/",
"buyerProfile": "http://WWW.BEXLEY.GOV.UK",
"classifications": [
{
"scheme": "TED_CA_TYPE",
"id": "REGIONAL_AUTHORITY",
"description": "Regional or local authority"
},
{
"scheme": "COFOG",
"id": "01",
"description": "General public services"
}
]
}
},
{
"id": "GB-FTS-2428",
"name": "London Borough Of Bexley",
"identifier": {
"legalName": "London Borough Of Bexley"
},
"address": {
"streetAddress": "LONDON BOROUGH OF BEXLEY, CIVIC OFFICES, WATLING STREET, KENT",
"locality": "BEXLEYHEATH",
"postalCode": "DA6 7AT",
"countryName": "United Kingdom"
},
"contactPoint": {
"telephone": "+44 2030455124",
"faxNumber": "+44 2082946385"
},
"roles": [
"reviewBody",
"reviewContactPoint"
],
"additionalContactPoints": [
{
"telephone": "+44 02030455123",
"email": "PROCUREMENT@BEXLEY.GOV.UK",
"faxNumber": "+44 2082946835"
}
]
},
{
"id": "GB-FTS-2429",
"name": "London Borough Of Bexley",
"identifier": {
"legalName": "London Borough Of Bexley"
},
"address": {
"streetAddress": "CIVIC OFFICES, WATLING STREET",
"locality": "BEXLEYHEATH",
"postalCode": "DA6 7AT",
"countryName": "United Kingdom"
},
"contactPoint": {
"email": "PROCUREMENT@BEXLEY.GOV.UK"
},
"roles": [
"mediationBody"
]
}
],
"buyer": {
"id": "GB-FTS-2427",
"name": "London Borough Of Bexley"
},
"language": "en"
}