Welsh Transgender Peer Support Service

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    "description": "The awarded bidder will be expected to provide: Peer Support Element -Psycho-social support services alongside the medical pathway -Information, signposting, advocacy and practical support -Initial contact call following referral from the Welsh Gender Team within a timescale TBC -Where initial contact call not successful, subsequent attempts to contact by phone and any other means agreed by clinician and patient -A range of Peer Support options available for patients to access -Improved patient experience -Presence in the Welsh Gender Service for one day each week Stakeholder Network Element -Actively recruiting stakeholders to the group -Developing/maintaining an appropriate TOR -Supporting the group to elect a Chair and Vice Chair -Hosting and scheduling online meetings and administration associated with this -Provision of an agenda a week before the meeting -Brief note taking during the meeting, with actions to be captured in an action log -Circulation of action log not more than 10 calendar days after the meeting -Supporting the Chair and Vice Chair with any other reasonable requests related to the running of the stakeholder group ---------------------------------------------------------------------- Following award of the tender, the successful bidder will be monitored against the following Key Performance Indicators: -Improved mental health and wellbeing -Increased knowledge, confidence and understanding in transition processes -Increased trust and confidence in the Welsh Gender Service -Improved patient experience. ---------------------------------------------------------------------- The successful bidder will be expected to provide services in line with the NHS Wales Terms and Conditions for Provision of Services. (WA Ref:132083)",
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        "description": "Cardiff & Vale UHB are seeking an organisation to provide a Peer Support Service to trans and gender diverse people who are currently being seen by the Welsh Gender Service.",
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