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DBC (SF) Housing Benefit and Council Tax Resilience Service

Dacorum Borough Council

This public procurement record has 2 releases in its history.

Award

03 Jul 2024 at 15:46

Award Notice
Tender

16 Jan 2023 at 12:45

Tender Notice
Summary of the contracting process

The Dacorum Borough Council has awarded a contract for the "DBC (SF) Housing Benefit and Council Tax Resilience Service" to Liberata UK Limited. The procurement process was conducted through an open procedure, with a total contract value of £720,000. The contract aims to provide resilience for Housing Benefit and Council Tax Support services, with a focus on coping with workload peaks and staff absences. The contract covers areas such as Housing Benefit, Council Tax, and Business Rates, and it requires flexible on-demand resources for each service area. The location of the service delivery is Hemel Hempstead, UK.

This tender presents opportunities for businesses experienced in benefit services, administrative services, and those with a track record in providing on-demand resources. Small and medium-sized enterprises with relevant capabilities in processing Housing Benefit and Council Tax Support may find this tender suitable for their growth. The contract provides a chance for suppliers to work with a regional authority and expand their service offerings in the public sector, aligning with the Council's statutory functions and service resilience needs.

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Notice Information

Notice Title

DBC (SF) Housing Benefit and Council Tax Resilience Service

Notice Description

The provision of Housing Benefit and Council Tax Support, and the collection of Council Tax and Business Rates are statutory functions of the Council that must be fulfilled. This contract will allow resilience to be provided on-demand to cope with peaks in workload and periods of unplanned staff absence. This resilience will complement the existing resources in the Service and help with the transition from Housing Benefit to Universal Credit.In Scope:The contract requires staff who are experienced in processing work in the following areas:* Housing Benefit and Council Tax Support* Council Tax* Business RatesThe contract should provide flexible on-demand resources for each Service area.The current supplier has stated that TUPE may apply to this contract.All the Tender Documents and correspondence must be submitted via the Councils e-tendering portal.at https://in-tendhost.co.uk/supplyhertfordshire/aspx/Home Please submit your completed tender document via the Council's e-

Lot Information

Lot 1

This contract will allow resilience to be provided on-demand to cope with peaks in workload and periods of unplanned staff absence. This resilience will complement the existing resources in the Service and help with the transition from Housing Benefit to Universal Credit.In Scope:The contract requires staff who are experienced in processing work in the following areas:Housing Benefit and Council Tax SupportCouncil TaxBusiness RatesThe contract should provide flexible on-demand resources for each Service area.Please refer to the tender documents for a full description of the requirements.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0397c2
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/020332-2024
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services

CPV Codes

75112000 - Administrative services for business operations

75310000 - Benefit services

Notice Value(s)

Tender Value
£720,000 £500K-£1M
Lots Value
£720,000 £500K-£1M
Awards Value
Not specified
Contracts Value
£720,000 £500K-£1M

Notice Dates

Publication Date
3 Jul 20242 years ago
Submission Deadline
20 Feb 2023Expired
Future Notice Date
Not specified
Award Date
3 Jul 20242 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Dacorum Borough Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HEMEL HEMPSTEAD
Postcode
HP1 1DN
Postcode Area
Hemel Hempstead
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH27 South West Hertfordshire
Delivery Location
TLH23 Hertfordshire CC
Local Authority
Dacorum
Electoral Ward
Hemel Hempstead Town
Westminster Constituency
Hemel Hempstead

Supplier Information

Number of Suppliers
1
Supplier Name

Liberata UK Limited

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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