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On-Call Staff Rostering System

Scottish Fire and Rescue Service

This public procurement record has 2 releases in its history.

Award

18 Jul 2023 at 15:06

Award Notice
Award

27 Jan 2023 at 16:19

Award Notice
Summary of the contracting process

The Scottish Fire and Rescue Service (SFRS) recently awarded a contract for the On-Call Staff Rostering System to Gartan Technologies Ltd. The procurement process, initiated as a tender, aimed to secure maintenance services for the operational employees spread throughout Scotland. The award followed a limited procurement method without prior publication, with a contract value of £400,000 signed on January 27, 2023. The buying organisation, SFRS based in Cambuslang, United Kingdom, highlighted the importance of the roster management system in ensuring operational efficiency.

This tender for the On-Call Staff Rostering System maintenance offers opportunities for businesses providing software support services to compete. The key focus is on maintaining operational effectiveness by ensuring the appropriate staffing levels for emergency response activities. Companies specialising in software support services, particularly SMEs, could benefit from future tenders related to system support and maintenance. The procurement stage, which concluded with an award to Gartan Technologies Ltd, underscores the critical role played by the procurement process in supporting public safety initiatives in Scotland.

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Notice Information

Notice Title

On-Call Staff Rostering System

Notice Description

On-Call Staff Roster Management System Support and Maintenance including the provision of potential additional licenses

Lot Information

Lot 1

The roster management system is utilised by approximately 3600 operational employees throughout the whole of SFRS and is a key system to ensuring that every shift has the appropriate number of personnel and skills on duty to crew appliances. The Service is in the process of finalising its specification prior to commencing competition for a new service. In the interim, there is a critical need to continue with the support and maintenance of the current duty system until such time as a new system has been procured and implemented to ensure operational effectiveness.

Options: Potential for futureproofing via additional licenses

Procurement Information

The roster management system is utilised by approximately 3600 operational employees throughout the whole of the Service and is a key system to ensuring that every shift has the appropriate number of personnel and skills on duty to crew appliances. The Service is now finalising its requirements in relation to a new Duty Management system with the view to commencing competition within the next three months. In the interim, there is a critical need to continue with the support and maintenance of the current duty system until such time as a

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-039b96
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/020676-2023
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72261000 - Software support services

72267100 - Maintenance of information technology software

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£400,000 £100K-£500K

Notice Dates

Publication Date
18 Jul 20233 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
27 Jan 20233 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Scottish Fire and Rescue Service
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CAMBUSLANG
Postcode
G72 7NA
Postcode Area
Glasgow
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM9 Southern Scotland
Small Region (ITL 3)
TLM95 South Lanarkshire
Delivery Location
TLM Scotland
Local Authority
South Lanarkshire
Electoral Ward
Cambuslang East
Westminster Constituency
Rutherglen

Supplier Information

Number of Suppliers
1
Supplier Name

Gartan Technologies Ltd

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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