Award

Wales Telemetry System

NATURAL RESOURCES WALES

This public procurement record has 1 release in its history.

Award

03 Feb 2023 at 12:50

Summary of the contracting process

Natural Resources Wales (NRW) has concluded a procurement process for the Wales Telemetry System, an essential service supporting incident response and asset management by providing real-time information about the water environment. NRW sought a modern system due to the obsolescence of the current one based on outdated technologies like PSTN and GSM 2G analogue telephony. The Competitive Procedure with Negotiation was used, involving Pre-Qualification Questionnaire (PQQ) and Invitation to Tender (ITT) stages. The procurement method was selective, with a cancelled status, and EMR Integrated Solutions was awarded the contract valued at £1,518,655.73, signed on 3rd February 2023 in Cardiff, Wales.

This procurement presents business growth opportunities for suppliers capable of providing industry-specific software solutions aligned with NRW's environmental protection objectives. The Competitive Procedure with Negotiation method allows for quality-focused bids to compete, with additional purchasing options available. Being an SME-friendly contract, NRW received bids from both local and foreign suppliers, indicating a diverse competitive landscape. Interested businesses should consider the criticality of a modern telemetry system in supporting NRW's statutory roles and public information services, alongside the importance of integrating mobile access and remote working capabilities for users across Wales.

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Notice Title

Wales Telemetry System

Notice Description

Natural Resources Wales (NRW) are looking to replace the existing Wales Telemetry System (WTS) service with a more efficient, user friendly solution that will meet NRWs future demands, to include improved use and handling of alarms and mobile access to the solution, seeking to harmonise and simplify operational working practices. NRW are using the Competitive Procedure with Negotiation for this procurement which includes PQQ and ITT stages. Successful bidders from the PQQ stage will be invited to tender for the full ITT. Draft tender documentation has been included for information at this stage.

Lot Information

Lot 1

Natural Resources Wales is a Category 1 responder under the Civil Contingencies Act 2004. Telemetry is a critical service supporting incident response and asset management by providing real-time information about the water environment and our assets. It provides key data for our flood forecasting and warning services, water resource management and for our understanding of the state of the environment. NRW's current system was implemented in the early 2000's and no longer meets the operational or strategic requirements of NRW. NRW are seeking a modern system that will meet both their present needs and those anticipated in the next ten years. NRW needs to balance the risk to this critical service with a move to more modern technologies. The telemetry system is business critical, and the system architecture has been designed to ensure it is highly available, resilient and reliable. It is deployed in a duty / standby arrangement in geographically separate locations. The user base is distributed across Wales with access required from all offices and depots. It is a key requirement that users can also access the system when working remotely, from home or on site, with mobile access increasingly important. The existing NRW system was designed to meet the needs of Wales at that time and is based on communications technologies such as PSTN and GSM 2G analogue telephony which are due to be discontinued from 2025. The system and communications platforms must be refreshed to continue providing telemetry services which underpin: - NRW flood forecasting and warning services, including direct alerts to some communities. - Statutory roles such as river regulation. - Public information such as River Levels, Rainfall and Sea data online. - Water Company operational activities, including reservoir discharge control. - Bathing water quality prediction and public information - NRW operational activities involving access to rivers. - Statutory and category 1 responder activities for our professional partners.

Options: Additional related purchases may be made under this agreement. The supplier may also wish to include additional options which are outside of the scope of the core requirements specified but may be of interest to NRW in future given the scope of the project being delivered. If options are provided within the bid, please clearly separate these from the response to core requirements.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-03a2c0
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/003414-2023
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Competitive procedure with negotiation
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

48100000 - Industry specific software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£1,518,655 £1M-£10M

Notice Dates

Publication Date
3 Feb 20233 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
3 Feb 20233 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NATURAL RESOURCES WALES
Contact Name
Not specified
Contact Email
amy.hogan@naturalresourceswales.gov.uk
Contact Phone
+44 3000653620

Buyer Location

Locality
CARDIFF
Postcode
CF24 0TP
Post Town
Cardiff
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL52 Cardiff and Vale of Glamorgan
Delivery Location
TLL Wales

Local Authority
Cardiff
Electoral Ward
Plasnewydd
Westminster Constituency
Cardiff East

Supplier Information

Number of Suppliers
1
Supplier Name

EMR INTEGRATED SOLUTIONS (MP&E TRADING CO LTD T/A

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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