Planning

ACE 495 ITT On Line Platform

THE ARTS COUNCIL OF ENGLAND

This public procurement record has 1 release in its history.

Planning

06 Feb 2023 at 13:39

Summary of the contracting process

The Arts Council of England is planning a procurement process for the creation of an online platform for the Access Scheme. The project falls under services procurement category and involves developing a website for showcasing arts and culture events. The tender, titled ACE 495 ITT, aims to provide a platform with high accessibility standards and integration with a Digital Membership System. The procurement stage is currently planned, with a value of £100,000. The main focus will be on engaging customers and organisations within the arts and culture sector.

This tender offers opportunities for businesses experienced in web server software development services, secured APIs, high accessibility standards, branding interpretation, and event listings creation. Businesses with expertise in working within the Arts and Culture Sector and providing high-quality digital experiences will be well-suited to compete. The online platform will cater to two user groups: arts and culture customers and creative organizations. Businesses specializing in user-centric design and digital integration will find this tender rewarding for business growth and innovation.

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Notice Title

ACE 495 ITT On Line Platform

Notice Description

We seek a development partner to provide the online platform for the Access Scheme that acts as a hub to showcase the different strands of work that fall under the umbrella of the Access Scheme. The online platform will use branding and assets that we are procuring separately. The branding exercise will also provide the final name for the scheme, which will by default also dictate the scheme's URL. For ease we will refer to the scheme throughout this document as the Access Scheme, but by the time development work begins we expect to have a defined name for the scheme. Further information will be found within the Suite of documents on Delta (our E-Sourcing Tool) www.delta-esourcing.com

Lot Information

Lot 1

The online platform for the scheme will host the public facing elements of the other strands of the project, examples of which are given at 4.3, (contained in the suite of documents loaded on Delta, but will also deliver distinct elements of the scheme, most notably listings for accessible events. We are looking to work with a partner with the following qualities: * Proven ability to work with a variety of secured APIs * Proven ability to meet a high level of accessibility (at least WCAG AA) * Proven ability to work with and interpret existing branding and style guides * Experience of working within the Arts and Culture Sector * More specifically experience of creating high quality event listings, pulling information from a variety of different ticketing systems. The core element of our online platform, which is the subject of this tender, will be a responsive website, but we could also consider other platforms further down the line, such as an app. When we consider our primary users of the websites, these will fall into two distinct groups: * Customers of the arts and culture sector (who we will refer to as 'customers' from here), and; * The workforce of creative and cultural organisations (who we will refer to collectively as part of 'organisations'). Customers will be able to become members of the scheme, whilst organisations will be able to become paid subscribers to the scheme. The website will need to reflect this status and respond appropriately (i.e. some elements of the website may only be available once logged in to an account). The status and details about members and subscribers will be controlled by a Digital Membership System (DMS), which we a procuring separately and the website will need to integrate with (most likely via API). The DMS will be being developed at the same time as the online platform and the successful bidder will have option to inform that development and input around the specification of any API endpoints required for the website. The website should be broadly divided into two distinct sections to serve these two separate user bases, with one portal focussed on customers and a separate portal aimed at organisations. It is likely that the expectations of these two groups will be almost entirely different. For customers, the site should be a stepping-stone, where they pass through on the way to their end goal, which will most likely to be booking tickets or participating in arts and culture. The focus for this part of the site should be getting them to where they need to go, so the quality of the tools available, the clarity of any call to action and speed they can navigate through and away from the site are key to the experience. For organisations, there will be some similar 'stepping-stone' elements, where to goal is to direct them to external resources, but for this segment of users there will be more reason to remain on the site, as the home of the scheme's standards charter and support offerings. For this group, dwell time is likely to be much higher, so the focus should be on clear navigation and how we link up relevant resources to extend the customer journey. The following is a proposed hierarchy for the scheme's website, based on our research so far. We would expect our chosen supplier to use our initial research and vision as part of a discovery process to flesh out our ideas, combined with their industry expertise and additional user research as necessary, to refine this model to produce a best-in-class website that would meet and exceed the expectation of our users:

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-03a327
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/003572-2023
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72212222 - Web server software development services

Notice Value(s)

Tender Value
£100,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
6 Feb 20233 years ago
Submission Deadline
Not specified
Future Notice Date
7 Feb 2023Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
THE ARTS COUNCIL OF ENGLAND
Contact Name
Angela Porter
Contact Email
angela.porter@artscouncil.org.uk
Contact Phone
Not specified

Buyer Location

Locality
MANCHESTER
Postcode
M1 1FN
Post Town
Manchester
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
TLD33 Manchester

Local Authority
Manchester
Electoral Ward
Piccadilly
Westminster Constituency
Manchester Central

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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