Planning

SAP Technical Support

PEEL PORTS INVESTMENTS LIMITED

This public procurement record has 1 release in its history.

Planning

08 Mar 2023 at 12:24

Summary of the contracting process

The Peel Ports Investments Limited, a UK-based company, has initiated a tender process for SAP Technical Support services. The procurement event will include the full suite of tender documents to be published in April 2023. Businesses specialising in software support services should take note of the opportunity with a response deadline of 22nd March 2023.

This tender from Peel Ports presents a lucrative opportunity for companies providing SAP Managed Services and Application Support. The service requirements cover a wide array of technical areas within SAP environments, making it suitable for businesses with expertise in software support, infrastructure management, and related services. Interested companies should prepare to engage with Peel Ports for potential collaboration.

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Notice Title

SAP Technical Support

Notice Description

Peel Ports owns and operates six of the UK's most important ports (Port of Liverpool, Heysham Port, Manchester Ship Canal, Medway (Chatham, Sheerness), Clydeport (Greenock, Hunterston, Ardrossan) and Great Yarmouth). It also operates a container terminal in Dublin. In support of it's operations, Peel Ports uses a range of SAP environments to manage it's enterprise, all of which require support. As such, Peel Ports are currently undertaking research into the capabilities of the market to provide SAP Managed Services and Application Support. Peel Ports would like to engage with companies who are able to provide support for all SAP modules.

Lot Information

Lot 1

The service requirements consist of; * Managed services to maintain technical environment to ensure availability within BAU * Application support, ticketing and maintenance services * Infrastructure management services for Microsoft Azure hosting services * VAR delivered support * SAP Ariba (SNAP, Supplier Portal) * SuccessFactors (EC, Recruitment, ECP, Performance & Goals, Time & Attendance, LMS, Onboarding, Succession) * Concur (Travel & Expenses) * CX (CRM & Case Management - Segmentation to Lead / Lead to Quote / Quote to Contract) * SCP (Customer Payment Portal) * BW4/HANA (Data Warehouse) * S/4 Hana * Core Finance (GL Accounting, AR, AP, Asset Accounting, Cash Management, Financial Closing Cockpit, ACR, ICMR) * Project and Portfolio Management (PPM), Cost & Project Accounting (PS) Billing (SD) * Real Estate (REFX) * GRC (EAM, ARA) * Enterprise Asset Management (EAM) - Work Management / Reactive Maintenance / Planned Maintenance * Environmental Health & Safety (EHS) * Purchasing (OpenText VIM) * Inventory Management (IM) / Stock Replenishment (MM) / EWM * Business Plan & Consolidation (BPC) * Document Management * Management of SAP Licensing (Ariba, SaaS, SAP Cloud, Concur)

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-03b088
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/006737-2023
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72220000 - Systems and technical consultancy services

72261000 - Software support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
8 Mar 20232 years ago
Submission Deadline
Not specified
Future Notice Date
9 Apr 2023Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
PEEL PORTS INVESTMENTS LIMITED
Contact Name
Melissa Rimmer
Contact Email
melissa.rimmer@peelports.com
Contact Phone
+44 01519496078

Buyer Location

Locality
LIVERPOOL
Postcode
L21 1LA
Post Town
Liverpool
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD73 Sefton
Delivery Location
Not specified

Local Authority
Sefton
Electoral Ward
Church
Westminster Constituency
Bootle

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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