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HHT - PTP CAM Suite - Proof of Concept - Advanced Customer Services

Department for Work and Pensions

This public procurement record has 1 release in its history.

Award

03 Apr 2023 at 16:21

Award Notice
Summary of the contracting process

The Department for Work and Pensions (DWP) has completed a tender process for the provision of Advanced Customer Services (ACS) Engineering Professional Services under the title "HHT - PTP CAM Suite - Proof of Concept - Advanced Customer Services". This procurement falls under the services category and has been classified as software support services. The procurement method used was an award procedure without prior publication of a call for competition. The contract, valued at £1,300,000 GBP, was awarded to Oracle Corporation UK Limited on 9th February 2023. The tender was initiated on 3rd April 2023, with DWP being the buying organization located in Blackpool, UK.

This tender opportunity created by DWP for the provision of ACS Engineering Professional Services is well-suited for businesses in the software support services industry. The direct award contract to Oracle aims to support the DWP PTP CAM Proof of Concept research activity, which can present growth opportunities for businesses specializing in software engineering and related services. Businesses interested in upgrading legacy systems and providing bespoke products and services within the software industry would find this tender suitable for competition.

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Notice Information

Notice Title

HHT - PTP CAM Suite - Proof of Concept - Advanced Customer Services

Notice Description

A Direct Award Contract to Oracle for the provision of Advanced Customer Services (ACS) Engineering Professional Services to support the DWP PTP CAM Proof of Concept (PoC) research activity. This Direct Award is made under the DWP Oracle Master Agreement (OMA) held with Oracle.

Lot Information

Lot 1

A Direct Award Contract to Oracle for the provision of Advanced Customer Services (ACS) Engineering Professional Services to support the DWP PTP CAM Proof of Concept (PoC) research activity. This Direct Award is made under the DWP Oracle Master Agreement (OMA) held with Oracle.

Procurement Information

In summary, DWP has procured Advanced Customer Services Engineering Professional Services (ACS&EP Services) from Oracle to ascertain whether the department's existing PTP CAM suite which is underpinned by Oracle heritage products and platforms can be successfully upgraded to meet DWP's business functional requirements. As explained below, DWP relied on Regulation 32(2)(b)(ii) to award the ACS&EP Services contract directly to Oracle. A. The works, supplies or services can be supplied only by a particular economic operator as competition is absent for technical reasons: The underpinning platform supporting the PTP CAM suite is based on legacy Oracle infrastructure and bespoke products/Oracle configuration. Therefore, for this Proof of Concept (PoC), Oracle is the only supplier that can build, configure and upgrade the product stack, migrate to an upgraded platform and provide confidence that the PTP CAM suite in the upgraded platform is supportable and tested to ensure it successfully meets required business functional requirements. B. No reasonable alternative or substitute exists: The ACS&EP Services relate to Oracle products/licences which have already been procured, as such there are no reasonable alternative or substitute services available from any alternative software provider/third party. C. The absence of competition is not the result of an artificial narrowing down of the parameters of the procurement: The parameters of the procurement have not been artificially narrowed given the underlying technology infrastructure is already on DWP's estate and the required ACS&EP Services relate to work on that technology infrastructure.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-03bc17
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/009697-2023
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72261000 - Software support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£1,300,000 £1M-£10M

Notice Dates

Publication Date
3 Apr 20233 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
9 Feb 20233 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Department for Work and Pensions
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BLACKPOOL
Postcode
FY4 5ES
Postcode Area
Blackpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD4 Lancashire
Small Region (ITL 3)
TLD42 Blackpool
Delivery Location
Not specified
Local Authority
Blackpool
Electoral Ward
Stanley
Westminster Constituency
Blackpool South

Supplier Information

Number of Suppliers
1
Supplier Name

Oracle Corporation UK Limited

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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